Jennifer Tran

Senior Software Test Analyst at Seventh Beam
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Contact Information
Location
Greater Melbourne Area, AU
Languages
  • English Full professional proficiency
  • Cantonese Full professional proficiency

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5.0

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David Bloom

Jenny always brings a smile to your workday. She is hard working with a fantastic positive can-do attitude. No matter the task Jenny was able to handle it with ease and delivery requirements onetime for her team. Jenny was able to take complex problems and break it down into small pieces to ensure testing and QA were completed to the highest standards. Her team mates and colleagues could always rely on Jenny. I would highly recommend her :)

Dennis Mehmet 🤗

From my very first engagement with Jennifer, it was incredibly clear to see her willingness to help others without expecting anything in return which is an attribute I admire a lot. Her eagerness to help others and passion for testing helped ConnektUs identify user experience improvements that led to positive reviews in the app store. She is truly a diamond in the rough. Any business would be extremely lucky to have such a passionate and dedicated team member that will add an immense amount of value to their business. Thank you for everything, Jennifer. It will always be a pleasure and hope to work alongside you again in the future.

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Experience

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Senior Software Test Analyst
      • Oct 2019 - Present
    • France
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Test Analyst
      • Mar 2019 - Sep 2019
    • Australia
    • Software Development
    • Senior Test Analyst
      • Jun 2013 - Jan 2019

      Worked collaboratively with PO, BA, Developers and the wider team (UX, Architects, Delivery Managers) to understand business goals and the wider roadmap Worked with the client support teams to gather client feedback, assisted in testing of the expedite issues, and participated in UAT pre-release activities for a smooth release every sprint Took part in sprint activities such as Sprint kick-off, story estimations, daily stand-ups, grooming (User Story, Bugs and Technical cards), testing signoffs (officially declaring the Story Complete), showcases and retrospectives. Helped team find solutions to problems by listening to, questioning, and exploring solution options with them Defined testing scope at a story level and helped in the coordination of testing activities within the context of each sprint Made analytical assessments based on data as well as assumptions Did root cause analysis and determined a course of action to prevent their re occurrence in relation to testing process Involved in technical decisions and spikes to nurture Locomote Platform and provided testing related input where relevant to help make decisions aligned with the long-term goals Production Release Deployment coordination, verification and sign off at the end of every Sprint. Kept stakeholders informed and engaged, identified and made the project team aware of risks and issues Assisted developers with the integration activities (e.g. testing third party APIs) Show less

    • Australia
    • Advertising Services
    • 700 & Above Employee
    • Senior Software Test Analyst
      • Feb 2013 - Jun 2013
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • QA Consultant
      • Jan 2013 - Jun 2013
    • QA Consultant
      • Jul 2012 - Dec 2012

      I am responsible for the delivery of major technology initiatives within the Dius Business. I achieve this through collaborating with stakeholders and engineers to deliver business value based on strategic levers and Dius’s vision. I am responsible for the delivery of major technology initiatives within the Dius Business. I achieve this through collaborating with stakeholders and engineers to deliver business value based on strategic levers and Dius’s vision.

    • Australia
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Senior Test Analyst
      • Jul 2010 - Oct 2012

      PlayUp. Global Leader in Live and Interactive Social Mobile Gaming with Operations in AUS, USA, UK, Japan and India. Currently working in an Agile Environment using XP Practices for software development and BDD/TDD for automation testing using a variety of tools such as Cucumber, Ruby, Java, Robotium and Frank. As well using Hudson/Jenkins to deploy Android and iPhone build onto test devices via TestFlightApp. Successfully released Android Soccer App for the UK market, Global iOS App for the US and Web Mobile for android (Blackberry,HTC), Iphone and Ipad. Current project working on now is Web Mobile. Show less

    • Australia
    • Consumer Services
    • 700 & Above Employee
    • Senior Test Analyst
      • Sep 2009 - Jun 2010

      Project Identity Management Services (Also known as Trust Based Services-TBS) IMS is a package of identity management services that can include such areas as Passports applications, Birth Deaths and Marriage Certificates, and other applications that can be on boarded as required for an agency, an example being ATO and Department of Justice. The concept of this application was to provide a complete end to end solution that would reduce time and location restrictions for applications. As a Senior Test Analyst, I am involved in manual testing of the TBS Release, which is a collection of technical and business requests components to ensure stable and reliable access for customers and also addresses some critical new business needs, following from start to finish, including the “Go Live” stages, following the agreed Agile methodology. Scenarios were developed for confirming correct operation at each point an agency transaction, data was provided to an online PDF form and then checked in the data base, a compliance application was then tested to confirm validation of user information with the database and businesses rules. A counter application that could include photo identification signature input, barcode scan and NETPOS entry were the next part of e2e process, finally the compliance portal was used to validate the completed transaction and status. Show less

    • Australia
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Senior Test Analyst
      • Jul 2007 - Jul 2009

      Responsible for mentoring and leading a functional team in design and execute test scenarios and test cases in Agile Project, assist with the preparation of testing reports, implement test scenarios, develop and execute test plans and validation procedures. Communicate with stakeholders and vendors to monitor, track and manage defects, risks and issues encountered during all test phases through defect exception reporting and defect management processes. Worked as a senior test analyst to create test plans and test scenarios using Mercury Quality Centre 9.2 based on business requirements and technical specifications. Show less

    • Senior Analyst Programmer-Production Support/Test Analyst
      • 2005 - 2007

      Coles Myer Ltd. (CML) will implement Trading Partner Management (TPM) with the primary goals of enabling electronic invoicing for suppliers after goods are received, Validating supplier ASN’s (Advance Shipment Notice) and providing them to the Warehouse Management System (WMS) for scan receiving, and providing vendors track and trace visibility to purchase orders and invoicing information. As a Senior Production Support Analyst, my principle role is to provide first and second level support to the applications utilized by customers and stakeholders by way of the analysis and resolution of incidents and queries that relate to the EFT processing business.It is essential that i have a strong understanding of the system and experience of supporting applications in this environment. This team works on a 24x7 basis and i will be required to participate in a rostered system.Working as a team, successfully support the business on a daily basis. As well successfully completed implementation within a number of projects GoLive. Show less

    • Contract Senior Test Analyst
      • 2003 - 2005

      Coles Myer Ltd. (CML) has embarked on a major change proposal to replace a large number of existing merchandising applications that do not meet the current requirements of the Food & Liquor Group. The Endeavour project was initiated to achieve an integrated solution that delivers sustainable competitive advantage and provides leverage across the Food and Liquor business brands. Retek was chosen as the preferred vendor and merchandising solution.Working as a team, successfully completed system, integration and Regression testing for Endeavour project Release 1 and WMS project - CCR1 As well successfully completed implementation site in Goulburn with onsite support and Regression testing Show less

    • United Kingdom
    • Team Leader & Senior System Tester
      • Feb 2001 - May 2003

      From March 2002 until May 2003 I worked in the System Testing area, testing any changes to the customer database and procedures involving financial and investment data. This meant formulation of test plan, conduct testing, management of any defects, reporting the results and releasing the finished product with reduced risk of failure of the applications in production. This was done in a Windows environment. • Successfully planned & executed Full System, Regression & Release Test cycles. • Identified & reported issues. • Tested production issues, followed logged problems through to resolution. • Developed & maintained essential testing documentation which ensured quality results. • Effective use of testing tools & metholdology to achieve accurate & timely testing: Window NT and 2000 Unix Sybase WinRunner Clearquest/ClearCase • Testing deliverables were completed with the highest quality 3 days prior to deadline. This generated great confidence from Norwich business stakeholders and permitted the System Test team to prepare and plan their testing activities by leveraging existing test deliverables. This greatly facilitated the delivery of the overall Test Approach within the agreed work effort budget. • Developed a process for keeping project management continually informed of progress and possibilities throughout the course of the project. This simplified the complex management task of identifying the components of the existing and enhanced system with greatest functionality, and of forecasting those elements likely to require greatest development. This aided the efficient application of resources and facilitated the roll out of the project by eliminating the need for expensive reworks. Show less

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Software Test Engineer
      • 2000 - 2001

      • Review information system's customer requirements to meet prescribed objectives • Develop & implement testing methodologies & procedures • Ensure the functionality of the product prior to its release • Develop and execute test cases • Liaise with the product Quality Assurance Manager on issues raised • Quality Assurance of new or enhanced products • Test and release bugs fixes • Consult and communicate with analysts, developers, and documentation specialists to determine the most effective testing strategy • Test Execution using automated testing tool such as WinRunner and PVCS Tracker System to log bugs found. Retesting of bug fixes and submission of results. • Successfully planned & executed Full System, Regression & Release Test Cycles • Identified & reported issues • Tested production issues, followed logged problems through to resolution • Developed & maintained essential testing documentation which ensured quality results Show less

    • Analyst Programmer & System Tester
      • 1997 - 2000

      • Review information systems customer requirements to meet prescribed objectives• Develop test cases and perform system tests for the ECIS application• Develop and perform system tests on batch applications for the ongoing maintenance of functionality• Execute Test Scripts and raise observation/defect reports• Assist in program debugging using Visual Basic 3.0 that might be required a fix or building Test Automation Tool• Ensure that data and data fields has been populated correctly on the database• Document System Support Manual• Ensure the system meets the business need to move to a single point of reference for banking, insurance and investment customer information• Liaise with customers, developers, and other support groups to efficiently and effectively solve problems - provide better solutions for customers• Delivered all projects within timeframes and deadlines• Assisted in the development of regression test suites• Successful migration of Visual Basic 3.0 on-line application• Continual enhancement and amalgamation of several applications before migration interstate• As a team completed all documents (including System and Acceptance Test Plans and Strategies) on time within a very demanding timeframe• Established strong customer relationship with users Show less

    • Analyst Programmer & System Tester
      • 1997 - 2000

      • Review information systems customer requirements to meet prescribed objectives• Develop test cases and perform system tests for the ECIS application• Develop and perform system tests on batch applications for the ongoing maintenance of functionality• Execute Test Scripts and raise observation/defect reports• Assist in program debugging using Visual Basic 3.0 that might be required a fix or building Test Automation Tool• Ensure that data and data fields has been populated correctly on the database• Document System Support Manual• Ensure the system meets the business need to move to a single point of reference for banking, insurance and investment customer information• Liaise with customers, developers, and other support groups to efficiently and effectively solve problems - provide better solutions for customers• Delivered all projects within timeframes and deadlines• Assisted in the development of regression test suites• Successful migration of Visual Basic 3.0 on-line application• Continual enhancement and amalgamation of several applications before migration interstate• As a team completed all documents (including System and Acceptance Test Plans and Strategies) on time within a very demanding timeframe• Established strong customer relationship with users Show less

Education

  • La Trobe University
    Bachelor of Science, Biological Science
    1997 - 2000

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