Experience

Aspire Institute

• United States
• Higher Education
• 200 - 300 Employee

• Leader

  • May 2023 - Present

  "Unlock your leadership potential with the Aspire Institute: Where Visionaries are Forged into Extraordinary Leaders. Join us on a transformative journey of self-discovery, empowerment, and growth. Learn to inspire, influence, and impact the world around you. Embrace the power of strategic thinking, effective communication, and visionary leadership. Step into your greatness and shape a future that ignites change. Dare to dream, aspire to lead, and become the catalyst for a better tomorrow. Together, we can achieve greatness beyond imagination. Welcome to the Aspire Institute, where leaders are born and legends are made." Show less



Digicel Group

• Jamaica
• Telecommunications
• 700 & Above Employee

• Employé service à la clientèle

  • Mar 2022 - May 2023

  As a Digital Agent at Digicel's customer care, I am dedicated to providing exceptional support to our valued customers. My role involves addressing any issues they may have with their phones or network and resolving them with empathy and expertise. I take pride in my knowledge of Digicel's products and services, ensuring that I offer insightful solutions tailored to each customer's needs.Listening attentively to customers, I create a welcoming environment where they feel comfortable expressing their concerns and frustrations. I understand that my role goes beyond technical problem-solving; it is about connecting with customers on a human level and making them feel valued. By treating every interaction with care and respect, I aim to leave a lasting positive impression.While upholding the targets set by Digicel, I am committed to providing efficient and accurate resolutions, always striving to exceed customer expectations. I adapt to various communication channels, such as live chats, emails, or phone calls, ensuring that I meet customers' preferences and provide personalized assistance.In my role as a Digital Agent, I embody professionalism, dedication, and strong communication skills. By consistently delivering outstanding service, I help build customer loyalty and trust in Digicel's brand and services.Overall, I am proud to be a Digital Agent at Digicel, where I have the opportunity to make a difference in customers' lives by resolving their issues, offering support, and representing the customer-centric approach that defines Digicel's values. Show less

• Employé service à la clientèle

  • Mar 2022 - May 2023



Au comptoir des délices Haïti

• Port-au-Prince, Haiti

• Digital Marketing Manager

  • Dec 2021 - May 2023



Self-employed

• Secretary