Experience

Boiling Point Group, Inc.

• United States
• Restaurants
• 100 - 200 Employee

• Server

  • Sep 2023 - Present

  Fremont, California, United States



f8 Real Estate Media

• United States
• Technology, Information and Media
• 1 - 100 Employee

• Pre production specialist

  • May 2020 - Nov 2022

  San Jose, California, United States Curate photos of real estate media Process raw real estate media content Edit, set up, and link 3d tours of housing RICOH tours Matterport Upload 3d floor plans from Matterport to Cubi Casa Dropbox Provide material for Machine learning to edit out objects from photos Google Spreadsheet Google QA tracking forms



ACTenviro

• United States
• Environmental Services
• 200 - 300 Employee

• Payroll Specialist

  • Feb 2020 - Oct 2020

  San Jose, California, United States Identify worker ID and enter workers hours into a database spreadsheet (Web Time Entry) Compare hours with database (Paycom) and workers handwritten hours (timesheet)



Jackson Hewitt Tax Service Inc.

• United States
• Financial Services
• 700 & Above Employee

• Front Office Receptionist

  • Jan 2020 - Apr 2020

  Milpitas, California Greets all shoppers or potential clients with a friendly and professional demeanor Engages in conversation with potential clients to share information about Jackson Hewitt’s services and promotions Quickly and accurately verifies and enters customers’ personal and Form W-2 information into Jackson Hewitt’s proprietary software Assists with scheduling tax preparation appointments: call and online (data entry) Monitors client flow at the location and keeps clients engaged during… Show more Greets all shoppers or potential clients with a friendly and professional demeanor Engages in conversation with potential clients to share information about Jackson Hewitt’s services and promotions Quickly and accurately verifies and enters customers’ personal and Form W-2 information into Jackson Hewitt’s proprietary software Assists with scheduling tax preparation appointments: call and online (data entry) Monitors client flow at the location and keeps clients engaged during periods of wait time Monitors client activity and takes initiative to answer phones and resolve client issues Maintains a positive image and meets all customer service and productivity standards as set by their supervisor Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings Show less



Instacart

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Data Entry Specialist

  • Jan 2020 - Jan 2020

  San Francisco Bay Area Review user-submitted data for completeness and accuracy Input user data into an internal database Categorize user data based on pre-set qualitative criteria Identify opportunities to improve the efficiency and accuracy of user data



UCSC Career Center

• Student Employment Assistant

  • Sep 2018 - Aug 2019

  United States Explain the payroll process for new student workers on the school campus - Create a payroll database entry for each new student worker on-line - Help new student workers fill in I-9 form which contains required personal information - Check student worker’s ID and working eligibility on the school campus - Sign I-9 form to make sure the form is completed and the student can work legally



UCSC ENVS Internship Office

• ENVS Internship Office Assistant

  • Dec 2018 - Mar 2019

  United States Answer questions and assist students with internship enrollment. File forms (digitally, FileMaker) and hardcopy. Fix, edit, and update website Communicate with different internship organizations Create and edit brochures Put up flyers General office tasks (printing, copying, and scanning documents)



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sales Associate

  • Aug 2018 - Sep 2018

  United States Customer Service Cashier



Center for the Development of Recycling (CDR)

• Research
• 1 - 100 Employee

• Call Center Intern

  • Jun 2018 - Aug 2018

  United States Answer phone calls for the household hazardous waste center List new companies on the CDR website Go onsite to the hazardous waste drop-off facility to check in cars, identify different types of household hazardous waste



Santa Cruz Puma Project

• Research Intern

  • Mar 2018 - May 2018

  United States Used GIS (geographic information system) and RStudio(IDE) to generate and analyze information about mountain lion hunting behavior Collect and store data onto Google excel sheet



UCSC Storm and Water Management

• Educational Outreach Intern

  • Mar 2018 - May 2018

  United States Website/ FB page editor Create Public/educational outreach materials Plan and participate in tabling events File policy/permits Research and contact businesses for the creation of program stickers, water bottles, etc. draft budget proposal



UCSC METX

• Seminar Assistant

  • Oct 2017 - Mar 2018

  United States Make/distribute flyers for events Make coffee and tea for seminars Print/scan documents Sort mail



Dollar Tree

• Sales Associate

  • Jun 2015 - Aug 2015

  United States Customer Service Cashier