Jenny Wu

English Teacher at Assumption College (AC)
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Contact Information
us****@****om
(386) 825-5501
Location
Bang Khae District, Bangkok City, Thailand, TH

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Experience

    • Thailand
    • Education Administration Programs
    • 1 - 100 Employee
    • English Teacher
      • Oct 2021 - Present
    • Head Teacher
      • Jul 2017 - Nov 2019

      Had the joy of teaching young children from 3-12 year olds, liaised with the Headquarters, Centre Managers and teachers. Teaching 30 hours per week, taught Phonics, Cambridge, Trinity, Grammar & Writing and Reading & Speaking and Chatroom like Playgroup. In Chatroom we teach different theme vocabulary. Had the joy of teaching young children from 3-12 year olds, liaised with the Headquarters, Centre Managers and teachers. Teaching 30 hours per week, taught Phonics, Cambridge, Trinity, Grammar & Writing and Reading & Speaking and Chatroom like Playgroup. In Chatroom we teach different theme vocabulary.

    • Guest Relations Officer
      • Jul 2016 - May 2017

      Serve in a VIP Lounge, serve to guest's queries, provide F&B service, check in and check guest out. Also served as a Butler. Responsible for night audits and butler's duties. Overseeing Hygiene and cleaning procedures of the VIP Guest Lounge. Serve in a VIP Lounge, serve to guest's queries, provide F&B service, check in and check guest out. Also served as a Butler. Responsible for night audits and butler's duties. Overseeing Hygiene and cleaning procedures of the VIP Guest Lounge.

    • Harbour Club Purser
      • Apr 2015 - Jun 2016

      Serve to VIPS from receptionist to F&B in the VIP Lounge Serve to VIPS from receptionist to F&B in the VIP Lounge

    • Butler
      • Oct 2014 - Apr 2015

      Worked as Butler where I learned how to deliver 5* star service in a 5* star hotel. It allowed me to learn how to do in room check in and check out, provide concierge service, input reservations and take in all guest inquiries and also reply emails in 5* star service. Worked as Butler where I learned how to deliver 5* star service in a 5* star hotel. It allowed me to learn how to do in room check in and check out, provide concierge service, input reservations and take in all guest inquiries and also reply emails in 5* star service.

    • Hospitality
    • Receptionist
      • Oct 2013 - May 2014

      Working in the Old Inn Crawfordsburn as a receptionist. Working in the Old Inn Crawfordsburn as a receptionist.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Management Trainee
      • Jul 2012 - Jul 2013

      During the year I had the opportunity to experience the techniques of the management in every department and learn how to be able handle daily procedures and standards in professional management manner. This provided the knowledge of using the HMS system checking guests in and out, allocating guests to their room. This also allowed me to update the room status from dirty to clean rooms. One of my duties was to handle guest requests and complaints. As a management trainee I was be able to upgrade the guests and to be able to provide the best service. Show less

    • Supervisor
      • Jun 2000 - Jul 2012

      Manage staff, deal with requests and complaints. Handle money putting in a safe. Manage staff, deal with requests and complaints. Handle money putting in a safe.

    • Trainee
      • Sep 2010 - Aug 2011

      Room attendant & Housekeeping Office Administration, Front office Agent, Food and Beverage Server, Sales Assistant, Reservation agent and Marketing assistant. I was able to familiarize with the HMS system. During the room attendant I learned the techniques of how to provide the best clean room in the hotel. During the placement year I had the opportunity to experience of every department within the hotel and I have enjoyed experiencing the operation of the hotel. Room attendant & Housekeeping Office Administration, Front office Agent, Food and Beverage Server, Sales Assistant, Reservation agent and Marketing assistant. I was able to familiarize with the HMS system. During the room attendant I learned the techniques of how to provide the best clean room in the hotel. During the placement year I had the opportunity to experience of every department within the hotel and I have enjoyed experiencing the operation of the hotel.

Education

  • University of Nottingham
    Postgraduate Degree PGCEi, Education
    2021 - 2022
  • University of Ulster
    Bachelor's degree of Science of Hotel and Tourism Management, Hotel and Tourism Management
    2008 - 2012
  • St Columbanus College Bangor

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