Experience

Pacific Furnishings

• United States
• Furniture
• 1 - 100 Employee

• Project Coordinator

  • Aug 2013 - Present

  • Project coordinator for 4 salespeople with varying levels of business and types of clientele • Train and assist fellow project coordinators; frequently a leader of my peers • Responsible for training a sales staff of 8 on multiple manufacturers’ interface tools • Monitor all details of order process from specification through project completion • Uphold integrity of order process; functioned as the final check for accuracy prior to order entry • Order entry, purchase order submittals, process order acknowledgements, create work orders with vital project information for scheduling, submit warranty requests and labor reimbursements to manufacturers, manage and resolve punch lists, generate and send customer invoices • Use furniture specification software to build proposals based on customer programming • Create detailed documents to illustrate furniture specifications and materials for customer approval • Manage and delegate incoming customer requests for a dedicated customer specific email address (Legacy Medical Systems) • Helped facilitate a paperless system; member of the Sustainability Club • Collaborate one-on-one with the customer or in a team; build relationships and network • Update and manage sales forecast for all opportunities on the horizon for my salespeople • Utilize Core business system and multiple manufacturers’ interface programs • Respond to incoming customers requests via phone and email • Collaborate with in-house designers, project manager and contracted installers • Call internal meetings for pre-order and pre-install; participate in customer meetings Show less



Architectural & Design Products/ ADI Art Design International

• Showroom Manager

  • Apr 2009 - May 2013

  Manage a commercial furniture showroom owned by a manufacturer’s representative • Arrange and maintain showroom for functionality and visual appeal • Create and manage filing system for brochures and samples; order sales materials and samples • Order entry and local customer service for a furniture manufacturer based out of Canada, Art Design International, one of the manufacturers showcased in the showroom • Assistant to the owner • Handle all incoming customer inquiries and drop-ins • Collaborate with owner to complete and submit furniture specification bids • Demonstrate furniture to salespeople and customers in order to facilitate sales Show less



Pacific Furnishings

• United States
• Furniture
• 1 - 100 Employee

• "Go-to Girl" / Office Manager

  • Feb 2008 - Jan 2009

  • Serve as overflow for Project Coordinators with project tracking, customer correspondence, order entry • Reorganize and maintain central filing system • Support Vice President of Operations with varying tasks • Walk-in furniture sales • Design and manage multiple spreadsheets • Customer correspondence via phone and email • Manage business contact database; maintain materials library; order sales materials; oversee showroom schedule; execute project pricing for new accounts • Other routine administrative assistant tasks to support a staff of 20 Show less



Pier 1

• United States
• Retail
• 700 & Above Employee

• Sales Associate/Assistant Manager

  • Apr 2005 - Apr 2008

  • Promoted to Assistant Manager within the first year of employment • Coach and manage sales staff; delegate tasks and goals; manage sales floor; train new staff; conduct hiring interviews • Meet strict sales goals for highest volume store in region • Collaborate one-on-one with customers; open new credit accounts; resolve customer concerns • Arrange merchandise as well as create and maintain window displays to maximize retail appeal • Oversee seasonal merchandise transitions and arrival of stock shipments; organize stockroom; accounts payable; prepare bank deposits Show less



Kindercare Learning Centers

• Vancouver, WA

• Teacher

  • Jun 2000 - Apr 2005

  • Manage a class of ten 3-year-olds • Plan and facilitate creative and relevant theme-based curriculum • Supervise all activities to provide interactive learning • Solve problems quickly and proficiently • Communicate effectively with parents • Manage a class of ten 3-year-olds • Plan and facilitate creative and relevant theme-based curriculum • Supervise all activities to provide interactive learning • Solve problems quickly and proficiently • Communicate effectively with parents