Jenny Weise
Midweight User Experience Designer at Cirium- Claim this Profile
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English Native or bilingual proficiency
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German Elementary proficiency
Topline Score
Bio
👩💻 Jessica Richards, EMBA
Jenny has made a great start to her career in UX design as part of our graduate scheme. She is engaged in her work, willing to learn, thoughtful and focused. Jenny has impressed product teams she has worked with by her mature outlook and ability to successfully engage many different stakeholders in her projects. She is applying design thinking and proactively reading around the subject of UX to further her knowledge. A bright future ahead!
👩💻 Jessica Richards, EMBA
Jenny has made a great start to her career in UX design as part of our graduate scheme. She is engaged in her work, willing to learn, thoughtful and focused. Jenny has impressed product teams she has worked with by her mature outlook and ability to successfully engage many different stakeholders in her projects. She is applying design thinking and proactively reading around the subject of UX to further her knowledge. A bright future ahead!
👩💻 Jessica Richards, EMBA
Jenny has made a great start to her career in UX design as part of our graduate scheme. She is engaged in her work, willing to learn, thoughtful and focused. Jenny has impressed product teams she has worked with by her mature outlook and ability to successfully engage many different stakeholders in her projects. She is applying design thinking and proactively reading around the subject of UX to further her knowledge. A bright future ahead!
👩💻 Jessica Richards, EMBA
Jenny has made a great start to her career in UX design as part of our graduate scheme. She is engaged in her work, willing to learn, thoughtful and focused. Jenny has impressed product teams she has worked with by her mature outlook and ability to successfully engage many different stakeholders in her projects. She is applying design thinking and proactively reading around the subject of UX to further her knowledge. A bright future ahead!
Credentials
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Journey Mapping
Interaction Design Foundation (IxDF)Jul, 2023- Nov, 2024 -
Visual Design: The Ultimate Guide
Interaction Design Foundation (IxDF)Aug, 2022- Nov, 2024 -
Mobile User Experience Design
Interaction Design Foundation (IxDF)May, 2022- Nov, 2024
Experience
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Cirium
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United Kingdom
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Airlines and Aviation
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300 - 400 Employee
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Midweight User Experience Designer
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Nov 2020 - Present
Responsibilities range from running innovation workshops and building hypothesise to test Figma prototypes to UX strategy, mentoring and improving operational efficiencies to streamline working processes._____ACHIEVEMENTS INCLUDE____✭ Orchestrated three day Service Blueprint workshop aiming to highlight current customer pain points, resulting in a 300% increase in roadmap ideas over a 3 month period to create value and improve the user experience.✭ Redesigned legacy Report Builder tool using the process of sketching, wire framing, user flows, prototyping and fortnightly user testing resulting in 50% increase in customer sentiment score over a period of 4 months.✭ Built out a Customer Advisory Board to ensure regular customer feedback, increasing CAB participants by numbers by 14 fold over 4 month period. CABs are now being rolled out across the business due to success of project.✭ Led Innovation Sprints for testing and delivery of new alerting tool, running knowledge sharing and sketching sessions to collaboratively generate ideas, resulting in a more compelling offering and increased prospective customers for the tool.✭ Created framework to align on product requirements early and streamline Sprint work resulting in 50% reduced time in planning meetings and increase in design work productivity._____OTHER ACHIEVEMENTS INCLUDE____✭ Regularly hosting Women's Empowerment Network Panel discussions✭ Completed external "Aspiring Leaders" leadership course including modules on leading people, managing processes, finances and resources. Show less
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User Experience Designer
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Aug 2019 - Nov 2020
Responsibilities included redesign of legacy tool for replatforming using agile methodologies to lead design work with a cross functional team.____ACHIEVEMENTS INCLUDE____★ Conducted research on Emissions monitoring offering, understanding customer needs and value proposition, resulting in Cirium's first sustainability offering in the market.★ Redesigned Cirium's flagship product in the Ascend sector, resulting in 50% increased sentiment score of new design over a 3 month period.★ Led Product Discovery activities to assess the value a new product for Finance customers - running interviews, sketching workshops and user testing - resulting in an increase in customer demand for solutions containing these datasets.★ Created new components for Cirium's design system, going through the process of researching, designing and documenting each component, resulting in 3x the amount of new components added to the design system over a 3 month period.★ Created new customer feedback presentation templates and mechanisms to improve customer knowledge and storytelling sessions to stakeholders, resulting in a 50% increase in stakeholder participation in sessions. Show less
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Associate UX Designer
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Dec 2018 - Aug 2019
Responsibilities included creating UI Design System components and running Discovery interviews and presenting findings showcase evidenced based design decisions to stakeholders.____ACHIEVEMENTS INCLUDE____★ Created a style guide and documentation for UI components in product, resulting in additional 25% of components documented as well as reduced time of build time for Developers - due to Developers not having to manually inspect design components.★Created UI components for legacy product updates resulting in double the amount of new reusable patterns created for common experience use cases. ★Led Discovery to explore the value of product-ionising the new Tracked Utilisation dataset, resulting in increased customer demand of Cirium's realtime data solution.★Created visuals for marketing material in print and on the website "About" tab after rebranding, to help tell the story of Flightglobal transforming into Cirium. Show less
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Proagrica
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United Kingdom
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Farming
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100 - 200 Employee
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Associate UX Designer
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Mar 2018 - Dec 2018
Responsibilities included mapping out user flows and creating mobile and desktop UI screens for livestock solution. Conducting customer interviews and improving journeys for customer use cases. ____ACHIEVEMENTS INCLUDE____ ★ Developed wireflows and final UI visual designs for the livestock desktop and mobile app, resulting in 50% increased NPS score across web and mobile. ★ Designed intuitive icons for the Cattle Manager dashboard, enhancing user navigation and resulting in 60% reduced time on task when finding the Trader page of main customer use case. ★ Optimized printable cattle reports by improving layout, readability, and incorporating Proagrica branding, resulting in enhanced presentation of reports and brand recognition from customers. ★ Conducted regular internal and external usability tests on desktop and mobile prototypes, gathering feedback to inform iterative design improvements, resulting in improved process of feeding back insights to stakeholders to articulate design decisions and understand user needs. ★ Conducted Discovery interviews for online magazine subscription page, understanding pain points, mapping out main unhappy paths and improving flow to subscription button, resulting in increase in clicks on subscribe to newsletter button. Show less
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ICIS
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United Kingdom
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Information Services
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700 & Above Employee
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Associate UX Designer
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Sep 2017 - Mar 2018
Responsibilities included print designs for magazine, UI auditing to streamline repatforming work and creating UX wall to encourage stakeholder feedback on design work. ____ACHIEVEMENTS INCLUDE____ ★ Audited UI of the existing data platform to ensure all components and patterns documented, in preparation for upcoming redesign, reducing preparation phase by a month out of a seven month timeline. ★ Created designs for printable chemical reports to improve layout, and increase instances of ICIS branding, resulting in increased customer brand awareness and improved report readability. ★ Created an online user guide for internal editorial team to help onboard to new software to improve operational efficiencies, resulting in 50% less time for team to adopt new software. ★ Planned and created a UX wall share space to showcase work with the wider business for stakeholder feedback, resulting in up to 10 extra feedback items per day over a 3 month period and increased awareness of UX activities. Show less
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FareShare UK
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United Kingdom
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Non-profit Organization Management
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200 - 300 Employee
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Project Coordinator Executive
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Jan 2017 - Sep 2017
During this role, I worked on the Fareshare Food Cloud initiative to help charities in different London areas access free surplus food from local Tesco supermarkets via the Food Cloud app. Responsibilities included: - Research and identify charities in the area who would be eligible to sign up to free Tesco collections - Get in contact with charity and run a kitchen audit to decipher the types of food they could receive - Monitor the charity on first delivery to make sure successful pick up of food - Liase with Tesco representatives to make sure they were prepared for food collections Show less
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FareShare UK
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United Kingdom
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Non-profit Organization Management
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200 - 300 Employee
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Design and Research Assistant
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Aug 2016 - Nov 2016
During this role, I worked in the marketing team on creative projects, such as designing marketing material to engage food partners or recruit volunteers. I worked on creating a logo that Fareshare associated charities would display in their windows to promote Fareshare’s food distribution scheme. The role also required researching potential food partners for Fareshare as well as collaborating with the food team to help prioritise prospective companies. During this role, I worked in the marketing team on creative projects, such as designing marketing material to engage food partners or recruit volunteers. I worked on creating a logo that Fareshare associated charities would display in their windows to promote Fareshare’s food distribution scheme. The role also required researching potential food partners for Fareshare as well as collaborating with the food team to help prioritise prospective companies.
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Virgin Active
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United Kingdom
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Wellness and Fitness Services
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700 & Above Employee
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Front of House Staff
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Sep 2015 - Apr 2016
The role required undertaking many tasks simultaneously in a fast paced environment. Responsibilities included, forwarding phone calls to relevant departments, updating the member database, responding to member emails/phone calls and handling member complaints. It was vital to create and build strong relationships with members as well as employees from all departments; to ensure there is smooth communication in all areas, to solve any member queries quickly and efficiently. The role required undertaking many tasks simultaneously in a fast paced environment. Responsibilities included, forwarding phone calls to relevant departments, updating the member database, responding to member emails/phone calls and handling member complaints. It was vital to create and build strong relationships with members as well as employees from all departments; to ensure there is smooth communication in all areas, to solve any member queries quickly and efficiently.
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Compass Group
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United Kingdom
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Food and Beverage Services
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700 & Above Employee
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Suite Manager
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Jun 2015 - Jul 2015
This position was an advancement from previous years’ work at the Wimbledon Championships and included liaising with the company host and CEO, implementing their requests and overseeing the running of the Suite. The role demanded autonomous work such as organising logistics, including recording stock usage and ordering new stock. I was also required to analyse stock usage and give feedback to my line manager to highlight any improvements for future managers. The role also required clear communication skills and forward planning to manage a group of young people in a temporary role. Other duties included: - Training staff for the daily schedule and health and safety - Organising staff rota - Organising and motivating the team - Achieving daily targets raised in managers meetings Show less
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Compass Group
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United Kingdom
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Food and Beverage Services
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700 & Above Employee
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Plate Waitress
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Jul 2013 - Jul 2014
This job involved serving food and drinks to clients in a corporate Suite. I was required to adapt my role when necessary and work behind the bar and in the kitchen, to ensure service still ran smoothly. This job involved serving food and drinks to clients in a corporate Suite. I was required to adapt my role when necessary and work behind the bar and in the kitchen, to ensure service still ran smoothly.
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Tax Free Worldwide
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Ireland
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Financial Services
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1 - 100 Employee
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Olympics Customer Adviser
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Jul 2012 - Sep 2012
The main responsibility of this position was to help customers claim their tax back after purchasing goods from the Hyde Park and Olympic Park stores. Both enthusiasm and communication skills were essential for this role, as I was acting as ambassadors for the Olympics and so dealt with a wide variety of people. The main responsibility of this position was to help customers claim their tax back after purchasing goods from the Hyde Park and Olympic Park stores. Both enthusiasm and communication skills were essential for this role, as I was acting as ambassadors for the Olympics and so dealt with a wide variety of people.
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Debenhams
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United Kingdom
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Retail
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700 & Above Employee
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Food Services Assistant
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Sep 2009 - Sep 2011
This role included serving hot food and beverages, working on the till and making announcements on the speaker system. The role required managing time well, to ensure food orders were taken, prepared and served within a suitable time frame. Flexibility was also required, so that extra shifts could be worked when asked, with little notice. This role included serving hot food and beverages, working on the till and making announcements on the speaker system. The role required managing time well, to ensure food orders were taken, prepared and served within a suitable time frame. Flexibility was also required, so that extra shifts could be worked when asked, with little notice.
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Education
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2012 - 2015
University of Nottingham
BEng Hons Product Design and Manufacture, Design and Engineering -
2011 - 2012
University of Nottingham
Foundation Year, Engineering -
2004 - 2011
Wallington High School for Girls
Alevels and GCSEs
Community
