Experience

TTC Group

• Vietnam
• 1 - 100 Employee

• Brand Executive

  • Jun 2018 - Present

  - Prepare and organize internal events - Consultancy on sponsorship and charity activities - Draft contracts and perform acceptance tests with suppliers or with member units - Control and manage marketing/ branding costs for the affiliated companies - Analyze industry, competition and market trends - Prepare reports on brand performance - Managing the company's website and fanpage - English translation for documents, year-end reports and other tasks - Handle urgent cases the request accordingly Show less



Công ty Cổ phần Kết nối DOTMARK

• Vietnam

• Assistant to Production Manager

  • Aug 2017 - Nov 2017

  - Translate scripts, interprete for directors and guests. - Draft contracts for guests and team members. - Set up filming schedule with director, guest, cameraman, public actor. - Manage guests before and during recording for the program. - Prepare for filming and check required equipment. - Translate scripts, interprete for directors and guests. - Draft contracts for guests and team members. - Set up filming schedule with director, guest, cameraman, public actor. - Manage guests before and during recording for the program. - Prepare for filming and check required equipment.



PARKROYAL COLLECTION Pickering, Singapore

• Singapore
• Hospitality
• 1 - 100 Employee

• VIP Customer Service

  • Sep 2015 - Aug 2017

  - Answer questions and resolved customer inquiries and concerns. - Manage incoming phone calls, recorded guest requests and fulfill guest needs. - Check guest in and out ensuring that proper payment methods are applied to each guest folio. - Communicate with other departments to ensure proper guest experience. - Respond to guest complaints. - Skilled in the management of guest data and information, and customer service. - Answer questions and resolved customer inquiries and concerns. - Manage incoming phone calls, recorded guest requests and fulfill guest needs. - Check guest in and out ensuring that proper payment methods are applied to each guest folio. - Communicate with other departments to ensure proper guest experience. - Respond to guest complaints. - Skilled in the management of guest data and information, and customer service.



Starbucks Coffee Singapore

• Singapore
• Food & Beverages
• 200 - 300 Employee

• Part time

  • Oct 2014 - Mar 2015



Ngân hàng TMCP Hàng Hải

• Vietnam
• Banking
• 500 - 600 Employee

• Marketing Intern

  • Jan 2014 - Jun 2014

  - Collect financial data from last year to establish a new way of promotion focus on different types of customers. - Contact with journalists from famous Business Newspaper and Online News to give details about the promotions to the media. - Research on Pros and Cons of Social Media to the Bank. - Translate documents and invitations from Vietnamese to English and vice versa. - Prepare the “Year-end events” for the Bank, collaborate with other Departments to organize the successful event. Show less