Jenny Thompson
Service Delivery Controller at TransPennine Express- Claim this Profile
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Bio
Christoph Stakston
It is with pleasure and honor I would like to recommend Jenny Thompson. I have worked closely to Jenny for many years in her role as Duty Manager in OCC and Group Duty OCC Manager during the process of building cooperation between the different countries within Thomas Cook Airlines. In this role she has used all her skills as an Duty Manager at Thomas Cook Airlines to deliver excellent results even under extremely stressful situations. I am confident that Jennys exceptional skills and personal qualities will make her a powerful asset for any company she approaches. As Jenny demonstrated in numerous occasions during the last years her creativity and flexible mindset is a tremendous asset both to get the job at hand done but also to bring brilliant ideas on how to develop the work to the table. The work included coordinating processes and procedures in order to find new ways to strenghten cooperation between different countries. She was part of developing new systems and work flow tools to facilitate collaboration between the different offices all over the world. The focus was to find ways of working together as a team despite the geographical and cultural differences. This is where Jenny played a central part and contributed to the success. Her extraordinary ability as a team player was essential in this process and other qualities I would like to point out is how she likes to take responsibility. Jenny is a natural leader. Moreover she always was an excellent representative of the company. Jenny has my highest recommendations and I congratulate the company that gets her onboard. Please feel free to contact me for any questions regarding her previous position and work.
Lene Nielsen
I've had the pleasure of working with Jenny for several years within the Thomas Cook group. She is extremely good at analyzing complex solutions, as well as being very good at communicating and motivating under pressure.. She embraces and are involved in creating new processes as well as new systems. An excellent teamplayer, with positive and happy personality. I can only pass on my best recommendations.
Christoph Stakston
It is with pleasure and honor I would like to recommend Jenny Thompson. I have worked closely to Jenny for many years in her role as Duty Manager in OCC and Group Duty OCC Manager during the process of building cooperation between the different countries within Thomas Cook Airlines. In this role she has used all her skills as an Duty Manager at Thomas Cook Airlines to deliver excellent results even under extremely stressful situations. I am confident that Jennys exceptional skills and personal qualities will make her a powerful asset for any company she approaches. As Jenny demonstrated in numerous occasions during the last years her creativity and flexible mindset is a tremendous asset both to get the job at hand done but also to bring brilliant ideas on how to develop the work to the table. The work included coordinating processes and procedures in order to find new ways to strenghten cooperation between different countries. She was part of developing new systems and work flow tools to facilitate collaboration between the different offices all over the world. The focus was to find ways of working together as a team despite the geographical and cultural differences. This is where Jenny played a central part and contributed to the success. Her extraordinary ability as a team player was essential in this process and other qualities I would like to point out is how she likes to take responsibility. Jenny is a natural leader. Moreover she always was an excellent representative of the company. Jenny has my highest recommendations and I congratulate the company that gets her onboard. Please feel free to contact me for any questions regarding her previous position and work.
Lene Nielsen
I've had the pleasure of working with Jenny for several years within the Thomas Cook group. She is extremely good at analyzing complex solutions, as well as being very good at communicating and motivating under pressure.. She embraces and are involved in creating new processes as well as new systems. An excellent teamplayer, with positive and happy personality. I can only pass on my best recommendations.
Christoph Stakston
It is with pleasure and honor I would like to recommend Jenny Thompson. I have worked closely to Jenny for many years in her role as Duty Manager in OCC and Group Duty OCC Manager during the process of building cooperation between the different countries within Thomas Cook Airlines. In this role she has used all her skills as an Duty Manager at Thomas Cook Airlines to deliver excellent results even under extremely stressful situations. I am confident that Jennys exceptional skills and personal qualities will make her a powerful asset for any company she approaches. As Jenny demonstrated in numerous occasions during the last years her creativity and flexible mindset is a tremendous asset both to get the job at hand done but also to bring brilliant ideas on how to develop the work to the table. The work included coordinating processes and procedures in order to find new ways to strenghten cooperation between different countries. She was part of developing new systems and work flow tools to facilitate collaboration between the different offices all over the world. The focus was to find ways of working together as a team despite the geographical and cultural differences. This is where Jenny played a central part and contributed to the success. Her extraordinary ability as a team player was essential in this process and other qualities I would like to point out is how she likes to take responsibility. Jenny is a natural leader. Moreover she always was an excellent representative of the company. Jenny has my highest recommendations and I congratulate the company that gets her onboard. Please feel free to contact me for any questions regarding her previous position and work.
Lene Nielsen
I've had the pleasure of working with Jenny for several years within the Thomas Cook group. She is extremely good at analyzing complex solutions, as well as being very good at communicating and motivating under pressure.. She embraces and are involved in creating new processes as well as new systems. An excellent teamplayer, with positive and happy personality. I can only pass on my best recommendations.
Christoph Stakston
It is with pleasure and honor I would like to recommend Jenny Thompson. I have worked closely to Jenny for many years in her role as Duty Manager in OCC and Group Duty OCC Manager during the process of building cooperation between the different countries within Thomas Cook Airlines. In this role she has used all her skills as an Duty Manager at Thomas Cook Airlines to deliver excellent results even under extremely stressful situations. I am confident that Jennys exceptional skills and personal qualities will make her a powerful asset for any company she approaches. As Jenny demonstrated in numerous occasions during the last years her creativity and flexible mindset is a tremendous asset both to get the job at hand done but also to bring brilliant ideas on how to develop the work to the table. The work included coordinating processes and procedures in order to find new ways to strenghten cooperation between different countries. She was part of developing new systems and work flow tools to facilitate collaboration between the different offices all over the world. The focus was to find ways of working together as a team despite the geographical and cultural differences. This is where Jenny played a central part and contributed to the success. Her extraordinary ability as a team player was essential in this process and other qualities I would like to point out is how she likes to take responsibility. Jenny is a natural leader. Moreover she always was an excellent representative of the company. Jenny has my highest recommendations and I congratulate the company that gets her onboard. Please feel free to contact me for any questions regarding her previous position and work.
Lene Nielsen
I've had the pleasure of working with Jenny for several years within the Thomas Cook group. She is extremely good at analyzing complex solutions, as well as being very good at communicating and motivating under pressure.. She embraces and are involved in creating new processes as well as new systems. An excellent teamplayer, with positive and happy personality. I can only pass on my best recommendations.
Credentials
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FAA License
Sheffield School of Aeronautics (est. 1948)Nov, 2002- Nov, 2024
Experience
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TransPennine Express
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United Kingdom
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Transportation/Trucking/Railroad
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300 - 400 Employee
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Service Delivery Controller
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Mar 2020 - Present
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Thomas Cook Airlines Limited
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United Kingdom
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Aviation and Aerospace Component Manufacturing
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100 - 200 Employee
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Group Airline Operations Duty Manager
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Feb 2000 - Oct 2019
Effective management of the Group flying programmes investigating all issues that impact the daily operation, liaising with various departments to ensure the best outcome. Effective leadership to control, coordinate and reduce disruption including overall decision making. Prioritising tasks, ensuring good communication at all levels whilst considering customer impact with all decisions made. Encourage and motivate team members to maintain a good working environment, delegating tasks to ensure they are completed in a timely, effective manner Show less
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Thomas Cook Group plc
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Travel Arrangements
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700 & Above Employee
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Former Airline Operations Duty Manager
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Feb 2000 - Oct 2019
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Former Airline Operations Duty Manager
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Feb 2000 - Oct 2019
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Airline Operations Duty Manager
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Feb 2000 - Oct 2019
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Actively seeking new opportunities - Former Airline Operations Duty Manager
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Feb 2000 - Feb 2000
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Education
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Sale grammar school