Experience

B&D Garage Doors and Openers

• Australia
• Wholesale Building Materials
• 1 - 100 Employee

• National Customer Support Manager

  • Aug 2020 - Present



Rydges Hotels & Resorts

• Australia
• Hospitality
• 700 & Above Employee

• Area Director of Sales

  • Mar 2018 - Aug 2020

  • Work with GMs to design and implement strategic plans to reach sales targets.• Cultivate lasting relationships with customers to grow customer loyalty.• Develop and promote weekly, monthly and quarterly sales objectives.• Draft detailed and accurate sales reports.• Establish a sales training program to train new employees.• Meet with sales managers to assess company performance.• Report to Area General Manager & General Manager Operations for NSW & QLD.• Oversee 10 Hotels throughout NSW and assist the Hotel Sales Managers/Directors where needed.• Ensure key agents are account managed throughout the group• Handle key accounts management for Sydney.

• Director of Sales and Marketing

  • Dec 2016 - Aug 2020

  • Create effective sales programs that could increase awareness and positive perception of the Hotel, its activities, culinary services and personnel.• Assist the General Manager in preparation of the marketing, advertising, sales plans, programs and annual budget.• Manage within approved plans and budgets and develop rates and group sales deployment strategies through review of competitive data, demand analysis and mix management.• Direct and manage all group, transient and banquet sales activities to maximise revenue for the hotel.• Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.• Ensure key agents are account managed and that all bookers are aware of the facilities.• Oversee daily operations of the Conference & Events Department.• Worked with SYG consultant to ensure the Conference Department was running to its highest potential and maintained their guidelines consistently

• Sales Manager

  • Mar 2014 - Dec 2016

• Sales Manager

  • Sep 2013 - Mar 2014

• Conference Sales Manager

  • Feb 2012 - Aug 2013

• Conference Sales Executive

  • Jan 2008 - Feb 2012

• Conference Concierge

  • Nov 2006 - Jan 2008

• Food and Beverage Traninee

  • Dec 2004 - Nov 2006