Jenny Serbantez

Strategic Account Manager at EHIM, Inc.
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Location
Detroit Metropolitan Area

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Strategic Account Manager
      • Sep 2023 - Present
    • United States
    • Physical, Occupational and Speech Therapists
    • 700 & Above Employee
    • Benefits Manager
      • May 2023 - Oct 2023

      Farmington, Michigan, United States

    • United States
    • Insurance
    • 1 - 100 Employee
    • Account Manager
      • Nov 2018 - May 2023
    • Account Manager
      • Jan 2016 - Oct 2018

      Actively and effectively manage annual enrollment periods and the implementation of plan changes. Providing clients with superior day to day account management.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Benefit Specialist
      • Jul 2013 - Dec 2015

      Administered the company’s well - being / wellness program. Ensured the program was positively impacting the employees and company. Implemented and trained 1000+ employees on the Vitality wellness program. Created employee benefit and wellness communication materials. Conducted on boarding and new hire benefit orientations. Demonstrated knowledge on medical, dental, vision, short and long term disability, FMLA, and COBRA. Worked with vendor partners to coordinate all benefits for… Show more Administered the company’s well - being / wellness program. Ensured the program was positively impacting the employees and company. Implemented and trained 1000+ employees on the Vitality wellness program. Created employee benefit and wellness communication materials. Conducted on boarding and new hire benefit orientations. Demonstrated knowledge on medical, dental, vision, short and long term disability, FMLA, and COBRA. Worked with vendor partners to coordinate all benefits for the company. Coordinated and oversaw the company wide benefit fair. Produced monthly benefit bulletins. Show less

    • United States
    • Wellness and Fitness Services
    • Assistant Personnel Director /Benefits Coordinator
      • Aug 2000 - Jun 2011

      Trenton, Michigan • Contributed in recruiting and staffing for all new hires including, but not limited to, reviewing over 300 resumes yearly, conducting background checks on new employees, and check all personal references • Acted as the responsible management staff for the hiring and termination of school employees • Facilitated day to day HR tasks such as tracking vacation, sick and personal time for over 1,000 employees • Implementation and overseeing all employee benefits (open enrollment meetings,… Show more • Contributed in recruiting and staffing for all new hires including, but not limited to, reviewing over 300 resumes yearly, conducting background checks on new employees, and check all personal references • Acted as the responsible management staff for the hiring and termination of school employees • Facilitated day to day HR tasks such as tracking vacation, sick and personal time for over 1,000 employees • Implementation and overseeing all employee benefits (open enrollment meetings, health and life insurance, STD, LTD, and FMLA), and processed workers compensation claims and unemployment paperwork as well as managed all aspects of COBRA and LOA • Worked as part of a wellness committee to develop and implement wellness programs within the company • Processed all data entry of benefit enrollment, changes and terminations • Managed and worked to resolve personnel concerns and complaints • Maintained daily schedule of CEO’s activities; booking and organizing all travel arrangements and meetings while out of town • Planned special projects as needed by CEO including yearly staff Christmas party, monthly professional development meetings, summer team building activities and many staff sporting outings. Show less

Education

  • Eastern Michigan
    Bachelor of Science, Psychology
    1988 - 1992

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