Experience

Hilton Washington DC National Mall The Wharf
• United States
• Hospitality
• 1 - 100 Employee
• Group Reservation Manager

  • Apr 2022 - Present

The Westin Washington, D.C. City Center
• Hospitality
• Front Desk Agent

  • Jan 2019 - Aug 2023


Trump International Hotel Washington, D.C.

• United States
• Hospitality
• 1 - 100 Employee

• Server Assistant

  • Jul 2018 - Aug 2023

  -Supports servers and service staff with drink refills and clearing tables. -Assists with the setup of large parties and communicating which areas of the Bar & Lounge are ready to be seated in order to assure customer satisfaction -Supports servers and service staff with drink refills and clearing tables. -Assists with the setup of large parties and communicating which areas of the Bar & Lounge are ready to be seated in order to assure customer satisfaction



Neisha Thai Cusine

• United States
• Restaurants

• Private Event Coordinator

  • Feb 2018 - Aug 2023

  -Return emails, phone calls, communications with prospective clients.-Customer relations on menu choices, other specifications.-Prepare all required paperwork-Prepare and complete accurate billing

• Hostess

  • Jan 2017 - Aug 2023

  -Seat guests based on section’s availability and needed accommodation -Process all reservation requests, changes or cancellation received by phone/email.-Guest recovery role when there are complaints and dissatisfaction



NCHS, Inc.

• United States
• Personal Care Product Manufacturing

• Office Assistance

  • Jun 2012 - Jan 2016

  -Handle organizational and clerical support tasks -Process and respond to client’s emails -An appointed translator between the company and Thai manufacturers -Handle organizational and clerical support tasks -Process and respond to client’s emails -An appointed translator between the company and Thai manufacturers