Sr. Director Clinical Operations & Account Management

• Oct 2022 - Present

Director Clinical Operations

• Aug 2022 - Oct 2022

Leadership Practicum

• Aug 2021 - Jan 2022

Lead a quality improvement research project as an independent intern for a health information technology company. • Conducted interviews with staff and leaders to identify barriers in clinical software usage • Created a 30-question survey for frontline clinicians and designed statistical analysis software system database for collection of 300+ surveys received • Developed plan to increase user compliance of software through the implementation of feedback loop that provides information from end users and allows leadership to identify roadblocks and adjust strategies Show less

Strategy Consultant

• May 2021 - Aug 2021

Led team of six students in developing financial and operational strategies for an international nonprofit organization. • Analyzed current operations and future potential funding streams for $35M medical center construction project in Kenya by conducting market research and examining nonprofit fundraising policies • Organized formal report and presentation for executive leaders that mapped five strategies to increase the funding footprint of the organization; strategies included implementing uniform hiring processes, clearly defining corporate structure and objectives, and collaborating with community stakeholders in development Show less

Clinical Leadership

• Jan 2021 - May 2021

Drove quality improvement for 32-bed cardiac intensive care unit by developing strong relationships with staff and communicating effectively among leadership. • Designed and implemented evidence-based, hospital-wide communication system improvement project for 250 specialty-trained pediatric cardiac nurses that decreased the frequency of interruptions and improved the accuracy of information transfers Drove quality improvement for 32-bed cardiac intensive care unit by developing strong relationships with staff and communicating effectively among leadership. • Designed and implemented evidence-based, hospital-wide communication system improvement project for 250 specialty-trained pediatric cardiac nurses that decreased the frequency of interruptions and improved the accuracy of information transfers

Clinical Management

• Aug 2020 - Dec 2020

Focused on improving the practice by analyzing staff and leadership processes and implementing the findings of Daniel Goleman’s Five Components of Emotional Intelligence. • Initiated project that investigated roadblocks in management practices of 196-bed level 1 pediatric trauma center Focused on improving the practice by analyzing staff and leadership processes and implementing the findings of Daniel Goleman’s Five Components of Emotional Intelligence. • Initiated project that investigated roadblocks in management practices of 196-bed level 1 pediatric trauma center

Registered Nurse Clinician & Patient Educator

• Sep 2013 - Jul 2020

Provided obstetric care, medical record documentation, and emotional support for 2K+ families while supervising team of 10 registered nurses and overseeing all operational processes. • Planned and instructed pregnancy and childbirth courses for 100+ first-time parents • Designed patient educational materials that were appropriate for multiple developmental levels and cultural beliefs • Labor & Delivery Unit Council for four consecutive years Provided obstetric care, medical record documentation, and emotional support for 2K+ families while supervising team of 10 registered nurses and overseeing all operational processes. • Planned and instructed pregnancy and childbirth courses for 100+ first-time parents • Designed patient educational materials that were appropriate for multiple developmental levels and cultural beliefs • Labor & Delivery Unit Council for four consecutive years

Registered Nurse

• May 2009 - Sep 2013

Licensed nurse for one of the largest nonprofit healthcare systems in the country, performing multiple roles including Primary Nurse, Circulating/Scrub Nurse, and administrator. • Developed care plans and performed admissions assessments for 900+ patients Licensed nurse for one of the largest nonprofit healthcare systems in the country, performing multiple roles including Primary Nurse, Circulating/Scrub Nurse, and administrator. • Developed care plans and performed admissions assessments for 900+ patients