Jenny Melin

Customer Service- and Sales Agent at Mynthuset Sverige
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, Capital Region, Denmark, DK

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Experience

    • Sweden
    • Manufacturing
    • 1 - 100 Employee
    • Customer Service- and Sales Agent
      • Jul 2014 - Present

      Permanent employment. Customer service representative and sales supporter (50%), Account manager (50%) with my own client account and monthly budget in the Swedish sales department and previously also in the Danish customer service department. In addition to the daily management of customer contacts by phone and mail, I am responsible for debt collection, order registration, and reclamations. In addition, I add a final finger on written marketing material and newsletters daily. I distinguish myself here especially with my ability to treat customers in an inspiring and satisfying manner. Furthermore, I distinguish myself in the department with my good mood and my humor, as well as with a high efficiency in the often pressed workflow. Show less

    • Project Employee, marketing
      • Jan 2012 - Apr 2012

      I was press responsible for an art project at the InstantHERLEV institute, where I was responsible for marketing to the press and advertising. Subsequently, I wrote texts for IHi's new website, and prepared a proposal for content and layout. I was press responsible for an art project at the InstantHERLEV institute, where I was responsible for marketing to the press and advertising. Subsequently, I wrote texts for IHi's new website, and prepared a proposal for content and layout.

    • Denmark
    • Retail Art Supplies
    • 1 - 100 Employee
    • Project Employee
      • May 2011 - Sep 2011

      Planning and organizing Alt_Cph, Copenhagen's annual alternative art fair at the Factory for Art and Design. Responsible for marketing to the press and online marketing. Research and organization of air travel and accommodation. Fundraising. Planning and organizing Alt_Cph, Copenhagen's annual alternative art fair at the Factory for Art and Design. Responsible for marketing to the press and online marketing. Research and organization of air travel and accommodation. Fundraising.

    • Translator
      • Jan 2011 - Apr 2011

      Translation of a book about Karin Lorentzen's sculptures, from Danish to English. Translation of a book about Karin Lorentzen's sculptures, from Danish to English.

    • Denmark
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Project Employee
      • Nov 2010 - Dec 2010

      Planning a permance festival in cooperation with Charlottenborg's curator, including research and organization of transport and accommodation. Research on funds. Updating of the institutions's press database. Planning a permance festival in cooperation with Charlottenborg's curator, including research and organization of transport and accommodation. Research on funds. Updating of the institutions's press database.

    • Front Desk Receptionist
      • Mar 2010 - 2010

      Temporary employment . I answered the phone, received and registered guests in the database, as well as performing various administrative tasks. Temporary employment . I answered the phone, received and registered guests in the database, as well as performing various administrative tasks.

    • Market Research
    • Phoner, Supervisor
      • 2004 - 2008

      I worked here as a freelance affiliate, as phoner and interviewer, telephone recruiter of participants for focus groups, and as supervisor on a few projects where I was responsible for staffing, briefing and conducting telephone interviews. The company later became a part of Millward Brown Denmark. I worked here as a freelance affiliate, as phoner and interviewer, telephone recruiter of participants for focus groups, and as supervisor on a few projects where I was responsible for staffing, briefing and conducting telephone interviews. The company later became a part of Millward Brown Denmark.

    • Student Worker
      • Jan 2003 - Nov 2003

      I handled the daily customer contact, registered art works and sales in the database, as well as marketing exhibitions to the press. I handled the daily customer contact, registered art works and sales in the database, as well as marketing exhibitions to the press.

    • Denmark
    • Museums
    • 1 - 100 Employee
    • Pressemedarbejder
      • 2000 - 2002

      Internship period of six months followed by a freelance employment. Assistance in the planning and organization of exhibitions. Building up the contact and marketing exhibitions to the Swedish press through telephone calls and writing press releases. Assistance in the coordination and implementation of press openings of exhibitions. Internship period of six months followed by a freelance employment. Assistance in the planning and organization of exhibitions. Building up the contact and marketing exhibitions to the Swedish press through telephone calls and writing press releases. Assistance in the coordination and implementation of press openings of exhibitions.

Education

  • Københavns Universitet / University of Copenhagen
    mag.art., Magister Artium in Art History specializing in contemporary design culture and consumer practise
    2003 - 2009
  • Copenhagen Business Academy
    Academy, 10 ETCS, Sales Psychology
    2014 - 2014
  • IT-Kompetence
    Course in Digital Marketing, SEO, SEM, Blogs/WordPress, Social Media
    2012 - 2012
  • Netcom
    Course, Adobes Graphic Programmes
    2010 - 2010
  • Niels Brock
    SVU Course, 10 ETCS, Project Management
    2009 - 2009
  • Københavns Universitet / University of Copenhagen
    Udvekslingsstuderende, Bachelorniveau, Kunsthistorie
    1998 - 1999
  • Linköpings universitet / Linköping University
    Cultural Studies
    1996 - 1998

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