Experience

Local Start Dental, Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Executive Director

  • Dec 2022 - Present

  North Carolina, United States



Pacific Dental Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Specialist, Field Development (Practice Management System)

  • Jan 2021 - Jan 2023

  Remote • Collaborate with operations leadership on the deployment of the Epic practice management system including pre-deployment planning, leading deployment meetings, providing onsite implementation support, and post-deployment Support to ensure project success • Develop Strategic plans for Practice Management System transition customized to the office culture, personnel, and business operations and informed by key stakeholders • Capture and analyze feedback on current operations and training… Show more • Collaborate with operations leadership on the deployment of the Epic practice management system including pre-deployment planning, leading deployment meetings, providing onsite implementation support, and post-deployment Support to ensure project success • Develop Strategic plans for Practice Management System transition customized to the office culture, personnel, and business operations and informed by key stakeholders • Capture and analyze feedback on current operations and training strategies to inform development of a new knowledge management approach, implement new approach, test efficacy and adapt approach as required, debrief the lessons learned • Develop and maintain effective training materials and user guides to lead the organization through a major IT transition to a new Healthcare Management Software (EPIC) • Facilitate in-person and virtual training sessions

• Operations Manager

  • Jan 2018 - Jan 2021

  Orange County, California, United States • Launch new business location in untapped territory and drive top-line growth by maximizing revenue and controlling expenses to achieve positive net operating income ahead of projection • Create and implement a local marketing plan focused on increasing patient flow and creating long-term partnerships with other local businesses and the local chamber of commerce • Recruit, hire, train, and continually develop teams • Lead team to achieve 158% over performance threshold for new… Show more • Launch new business location in untapped territory and drive top-line growth by maximizing revenue and controlling expenses to achieve positive net operating income ahead of projection • Create and implement a local marketing plan focused on increasing patient flow and creating long-term partnerships with other local businesses and the local chamber of commerce • Recruit, hire, train, and continually develop teams • Lead team to achieve 158% over performance threshold for new offices and remain in the top 90% of all offices under 2 years old within pacific dental services • Track and analyze key performance indicators to identify areas of opportunity to optimize business performance



lululemon

• Canada
• Retail
• 700 & Above Employee

• Key Leader

  • Mar 2015 - Dec 2017

  Irvine, CA • Manage a sales team of 25-40 in a fast paced environment and facilitated development of a strong team dynamic • Provide strategic leadership to run an efficient operation, maintain sound inventory processes, and surpass sales goals

• Educator

  • Sep 2014 - Apr 2015

  Louisville, Kentucky Area • Marketed for new store location, Networked with local community members and built relationships to promote brand awareness and sales, collaborated on events to drive store traffic, exceeded daily new store sales goals by an average of $4,000 a day. • Educated potential customers on product function, up sold on additional product benefits, followed up on product feedback, and retained repeat customers by excellent relationship building and customer service.



California State University, Fullerton

• United States
• Higher Education
• 700 & Above Employee

• Social Chair: Event Planner, Recruiter, Mentor, Group Leader, Mental Performance Coach

  • Aug 2015 - May 2017

  Fullerton, CA



University of Louisville

• United States
• Higher Education
• 700 & Above Employee

• Soldier Athlete in Training Program Intern

  • Jan 2015 - Apr 2015

  Fort Knox • Worked with soldiers with a variety of limitations to improve overall health and wellness, talked through struggles and provided motivation, adjusted programing based on individual needs

• Division One Scholarship Athlete-Women's Rowing

  • Aug 2013 - Dec 2014

  Louisville, Kentucky Area



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Personal Health Trainer and Sales Associate

  • Feb 2012 - Aug 2014

  Irivne, CA • New client acquisition: including attended marketing events at local business, cold calling new gym members, sett up initial health consultation and assessments, educated on the value of health and wellness programs, closed deals for up to $6,000 worth of training sessions, and retained clients through relationship and value building practices. • Took full initial needs assessment, worked through goal setting with potential clients, created in-depth program to promote overall health… Show more • New client acquisition: including attended marketing events at local business, cold calling new gym members, sett up initial health consultation and assessments, educated on the value of health and wellness programs, closed deals for up to $6,000 worth of training sessions, and retained clients through relationship and value building practices. • Took full initial needs assessment, worked through goal setting with potential clients, created in-depth program to promote overall health, coached clients on health and nutrition, used results to motivate clients further and promote client retention. • Attended the Equinox Fitness Training Institute (EFTI) Program and passed all related hands-on assessments and tests Show less