Jenny McLaughlin

Account Manager at HUB International Great Plains
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha Metropolitan Area

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Credentials

  • Google Data Analytics Certificate
    Coursera
    May, 2022
    - Oct, 2024
  • Google Data Analytics Certificate, Coursera 2022
    Google
    May, 2022
    - Oct, 2024

Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Account Manager
      • Nov 2013 - Present

      Service new and existing accounts by marketing insurance coverages to enhance existing program, with extensive review of coverage placement. Perform service initiatives in conjunction with producer/team by following internal procedures to enhance customer experience.Handle book of business with 400 + clientsProvide exceptional service with accuracy through processing renewals, endorsements, policies, and audits by agency required timelines. Ensures timely processing of invoices and client requests.Coordinate and manage the activities necessary to keep client detail updated in agency management systems. Work with producer on gathering marketing data and retain quotes, client/carrier correspondence in agency imaging system.Advocate for client through marketing process by following up on expirations with producers and underwriters to renew and obtain best coverage and pricing for clients. Assist producer in gathering information to determine market availability for various classes of business. Obtain quotes from carriers for new and existing business. Negotiate initial pricing and coverages with company underwriters or insurance brokers. Review and prepare coverage analysis through the proposal creation process. Provide producers with the proposal.Maintain positive relationship with carriers to assure accurate and timely response.Remain technically competent on insurance coverages and options that are offered by the insurance companies.

    • United States
    • Insurance
    • 400 - 500 Employee
    • Unit Specialist Manager
      • Nov 2005 - Nov 2013

      Managed team of 7 Unit SpecialistsTrained new employees to assist Claims AdjustersDeveloped and maintained training manual for Unit SpecialistsAssisted 3 Adjuster Managers and Unit SupervisorConducted weekly meetings with Unit Specialist team Managed team of 7 Unit SpecialistsTrained new employees to assist Claims AdjustersDeveloped and maintained training manual for Unit SpecialistsAssisted 3 Adjuster Managers and Unit SupervisorConducted weekly meetings with Unit Specialist team

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