Jenny Ly
Systems Administrator at Fishman Transducers- Claim this Profile
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Bio
Credentials
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Cybersecurity IT Fundamentals Specialization
IBMJan, 2023- Sep, 2024 -
Google IT Support Professional
GoogleMay, 2021- Sep, 2024
Experience
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Fishman Transducers
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Musicians
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1 - 100 Employee
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Systems Administrator
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Jul 2021 - Present
Responsible for ensuring IT enterprise systems are 100% fully operational while maintaining routine system patches and firmware upgrades. Provide daily support on all business areas by troubleshooting and remediating production issues. Spearheaded the Cybersecurity Awareness campaigns to equip users with best practices to prevent cyber attacks. Proven to help reduce security risks amongst the organization. VMware vSphere, Windows/Linux, SQL Servers, Synology (NAS), EMC, Cisco Switch Stacks, Google Workspace, Veeam, Management cards, Active Directory, Group Policy, Cloud Solutions, Salesforce, VPN/Duo, Endpoint Protection Skills: Cybersecurity • System Configuration • Network Administration • Web Applications • Project Management • Asset Management • Business Continuity • Disaster Recovery • ITIL Show less
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Cartera – A Rakuten Company
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Technology, Information and Internet
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1 - 100 Employee
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Application Specialist
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Nov 2018 - Jun 2021
Handled the Incident Response/Reporting processes by escalating and diagnosing urgent system events. Utilized monitoring tools and solutions to help achieve >95% platform availability for clients including Chase, Citi Bank, USAA, Navy Federal Credit Union, American Airlines, United Airlines, etc. MySQL, Python, PHP, Bash Scripting, RunDeck, DataDog, Splunk, Tableau, Vertica, Salesforce Skills: Incident Response • System Monitoring • SLA • Application Support • SQL • Big Data Analysis • CMDB • SIEM • Data Governance • Full Stack Web Applications • E-Commerce Show less
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Engility Corporation
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United States
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Defense & Space
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700 & Above Employee
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Systems Administrator I
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Jul 2016 - Oct 2017
Provided project management for newly signed contracts while supporting the IT infrastructure (maintained, restored, and upgraded enterprise application environments). Ensured business systems were IT SOX compliant and ISO 20K re-certified. SharePoint, Active Directory, DFS, Microsoft SQL Server, SSRS Skills: Compliance • Project Management • Incident Management • System Troubleshooting Provided project management for newly signed contracts while supporting the IT infrastructure (maintained, restored, and upgraded enterprise application environments). Ensured business systems were IT SOX compliant and ISO 20K re-certified. SharePoint, Active Directory, DFS, Microsoft SQL Server, SSRS Skills: Compliance • Project Management • Incident Management • System Troubleshooting
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Philips
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Netherlands
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Hospitals and Health Care
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700 & Above Employee
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IT Quality Assurance Internship
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Feb 2015 - Jul 2015
• Developed the frontend to a QMS for internal auditors; programming in VBA and MS Access. • Generated custom BI reports using aggregated SQL results from stored procedures. • Participated in weekly cross-functional reviews to determine project status, Root Cause Analysis and quality of data being captured. • Created dynamic spreadsheets to track ongoing project KPI metrics through embedded macros and formulated pivot tables; ensuring SOPs and CAPA plans were in place. SQL Server, Power BI, VBA, MS Access, Excel Show less
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Education
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University of Massachusetts at Lowell
Bachelor of Science, Information Technology
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