Jenny Lillman
Head of Market at Organic Response- Claim this Profile
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Engelska Native or bilingual proficiency
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Svenska Native or bilingual proficiency
Topline Score
Bio
Celso Gil
I had the opportunity to work with Jenny at Verisure group for several years She was amazing at her job. She had a deep knowledge of the processes and systems that support the big growth the company had, and her contributions were truly valuable to all the people in her teams and everybody that worked with her to achieve the plannified goals and objectives, with high quality standards She was always ready to help, and make sure that everyone is on the same page and focused on what was important She helped me grow professionally and even personally I strongly believe that Jenny will become a great and valuable asset to any company
Lene Kjærem Nielsen
I have had the pleasure of being a customer in Jenny's area. Jenny had the product owner responsibility of our billing platform - a platform shared amongst all Nordic countries. Jenny has a positive mind, puts customers first, and makes the best of every situation - always winning as a team. She is very easy to cooperate with, extremely skilled, has deep billing knowledge, and uses both knowledge and network to find the very best solutions to both developments of new features and bug fixing.
Celso Gil
I had the opportunity to work with Jenny at Verisure group for several years She was amazing at her job. She had a deep knowledge of the processes and systems that support the big growth the company had, and her contributions were truly valuable to all the people in her teams and everybody that worked with her to achieve the plannified goals and objectives, with high quality standards She was always ready to help, and make sure that everyone is on the same page and focused on what was important She helped me grow professionally and even personally I strongly believe that Jenny will become a great and valuable asset to any company
Lene Kjærem Nielsen
I have had the pleasure of being a customer in Jenny's area. Jenny had the product owner responsibility of our billing platform - a platform shared amongst all Nordic countries. Jenny has a positive mind, puts customers first, and makes the best of every situation - always winning as a team. She is very easy to cooperate with, extremely skilled, has deep billing knowledge, and uses both knowledge and network to find the very best solutions to both developments of new features and bug fixing.
Celso Gil
I had the opportunity to work with Jenny at Verisure group for several years She was amazing at her job. She had a deep knowledge of the processes and systems that support the big growth the company had, and her contributions were truly valuable to all the people in her teams and everybody that worked with her to achieve the plannified goals and objectives, with high quality standards She was always ready to help, and make sure that everyone is on the same page and focused on what was important She helped me grow professionally and even personally I strongly believe that Jenny will become a great and valuable asset to any company
Lene Kjærem Nielsen
I have had the pleasure of being a customer in Jenny's area. Jenny had the product owner responsibility of our billing platform - a platform shared amongst all Nordic countries. Jenny has a positive mind, puts customers first, and makes the best of every situation - always winning as a team. She is very easy to cooperate with, extremely skilled, has deep billing knowledge, and uses both knowledge and network to find the very best solutions to both developments of new features and bug fixing.
Celso Gil
I had the opportunity to work with Jenny at Verisure group for several years She was amazing at her job. She had a deep knowledge of the processes and systems that support the big growth the company had, and her contributions were truly valuable to all the people in her teams and everybody that worked with her to achieve the plannified goals and objectives, with high quality standards She was always ready to help, and make sure that everyone is on the same page and focused on what was important She helped me grow professionally and even personally I strongly believe that Jenny will become a great and valuable asset to any company
Lene Kjærem Nielsen
I have had the pleasure of being a customer in Jenny's area. Jenny had the product owner responsibility of our billing platform - a platform shared amongst all Nordic countries. Jenny has a positive mind, puts customers first, and makes the best of every situation - always winning as a team. She is very easy to cooperate with, extremely skilled, has deep billing knowledge, and uses both knowledge and network to find the very best solutions to both developments of new features and bug fixing.
Credentials
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Certified Scrum Product Owner® (CSPO®)
Scrum AllianceMay, 2019- Nov, 2024
Experience
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Organic Response
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Australia
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Technology, Information and Internet
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1 - 100 Employee
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Head of Market
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Aug 2022 - Present
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Product Manager
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Sep 2021 - Aug 2022
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Verisure
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Switzerland
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Consumer Services
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700 & Above Employee
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Product Owner
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Feb 2017 - Sep 2021
Product Owner for Billing at Verisure Innovation AB, with main customers - B2B within the company group - in Sweden, Norway, Denmark, Finland, Netherlands, Belgium, Germany, France, Great Britain.This within 2 internal product areas + with 3 external suppliers based in Sweden/Finland, Spain and Belgium.Responsible for ensuring correct technical development in the product area Billing for best business benefits while meeting the user needs, both in a short term and long term vision. A bridge between the customer and the technical developer. ◽️ Project lead / participation ◽️ Synchronising / analysis with Product Owners and Product Managers from other areas ◽️ Lead and facilitate meetings with the development team ◽️ Lead and facilitate Billing Application Specialists ◽️ Lead och facilitate meetings with our country Billing responsible people ◽️ Lead and facilitate meetings with external suppliers ◽️ Analyse, define and drive requirements from the business (global / internal projects, single requirements from a specific country) ◽️ Responsible for estimation of requirements (new development and maintanence) together with the development team ◽️ Prioritize and plan the product- and sprint backlog ◽️ Maintain and communicate the roadmap to relevant stakeholders ◽️ Responsible for incident handling and communication to relevant stake holders for specific incident concerning Billing ◽️ Responsible for documentation regarding new functions and handover presentations to customersGreat importance to be able to work agile, flexible and keep track of all the dependencies that different integrations entail. Bridging communication between different teams, departments, customers and developers.Main language = English Verisure company group with head office in Geneva and innovation offices in Malmö, Linköping and Madrid Show less
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Application Specialist / Product Owner
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Jan 2012 - Feb 2017
◽️ Product Owner for the Partner Portal for several different countries within the company. A lot of project management with rollout to new CRM platform version, mixed with support and specific requirements. ◽️ Application Specialist within our main system 'SBN' at Verisure Innovation, with focus on requirements and support in regards to invoicing and customer contract in the system. Involvement in projects, requirements, functional testing, configuration and documentation in accordance with Scrum. Support towards local country level system responsible (B2B).◽️ Main language = English on company group level Show less
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Verisure Sverige
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Sverige
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Franchise Coordinator
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Jul 2004 - Dec 2011
Was involved and starting up the franchise business within Securitas Direct Aroundio, now a days called Verisure Sweden Was involved and starting up the franchise business within Securitas Direct Aroundio, now a days called Verisure Sweden
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Securitas Direct by Verisure
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Spain
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Consumer Services
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700 & Above Employee
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Inhouse Sales
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Feb 2003 - Jun 2004
Booked sales / installation visits to partner companies around Sweden for Securitas Direct regarding company alarms Booked sales / installation visits to partner companies around Sweden for Securitas Direct regarding company alarms
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Hotel President
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Norrköping, Finspång - Sweden
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Key Account Manager
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Jan 2002 - Jan 2003
KAM at Hotel President, for 2 out of their 3 hotels KAM at Hotel President, for 2 out of their 3 hotels
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Conference Sales Executive
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1999 - 2001
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Sales & Marketing Coordinator
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1998 - 1999
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Clarks
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United States
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Retail
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1 - 100 Employee
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Retail Sales
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1995 - 1996
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Education
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2019 - 2019
Crisp AB
Certified Scrum Product Owner (CSPO) -
2019 - 2019
Mind the Product - London
User Story Mapping -
2019 - 2019
NFI Utbildning
Personal efficiency - Become more efficient without stress -
2018 - 2018
UX Coach Susanne Ulltjärn @ Verisure Innovation
User Experience (UX) Training Program -
2017 - 2017
Mindset AB
Lead without being the manager -
2017 - 2017
NFI Utbildning
Requirement management -
2008 - 2008
Wennell
Applied Project Management -
1994 - 1994
Linköpings universitet
Statistics -
1990 - 1993
Ljungstedska skolan
Economics
Community
