Jenny Huang
Corporate Travel Manager at FCM Travel New Zealand- Claim this Profile
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Korean Elementary proficiency
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Japanese Elementary proficiency
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Mandarin Native or bilingual proficiency
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Cantonese Full professional proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Focusing on the Customer
FCM Travel SolutionsSep, 2004- Oct, 2024 -
Service Award
Flight Centre Travel Group (AIT HK)Sep, 2004- Oct, 2024 -
Understanding Customer Service
FCM Travel SolutionsSep, 2004- Oct, 2024 -
Delivering Excellent Customer Service on the Telephone
FCM Travel SolutionsAug, 2004- Oct, 2024 -
Handling Complaints
FCM Travel SolutionsAug, 2004- Oct, 2024 -
Abacus Basic Reservation Course
ABACUS RESERVATIONS LIMITEDFeb, 2004- Oct, 2024 -
Certificate in An International Language Beginner Level (Korean)
Auckland University of TechnologyJan, 2004- Oct, 2024 -
Top Seller 2002 - Longhaul
GulliversJan, 2003- Oct, 2024 -
IATA
International Air Transport Association (IATA)Jun, 1998- Oct, 2024 -
National Certificate Travel (Level 3) (Level 4)
Aviation, Tourism and Travel Training OrganisationNov, 1997- Oct, 2024 -
Calculate, Quote, Ticket Special Fares
Air New ZealandAug, 1997- Oct, 2024 -
Construct & Ticketing International Mileage Airfares
Air New ZealandJun, 1997- Oct, 2024 -
Process & Ticket New Zealand Domestic Air Travel
Air New ZealandJun, 1997- Oct, 2024 -
Galileo
GalileoDec, 1994- Oct, 2024 -
kiwihost
New Zealand Tourism BoardJun, 1993- Oct, 2024
Experience
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FCM Travel New Zealand
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New Zealand
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Travel Arrangements
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1 - 100 Employee
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Corporate Travel Manager
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May 2022 - Present
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ECG TYRES LIMITED
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Auckland, New Zealand
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Operations Manager
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Feb 2021 - May 2022
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Go Holidays
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Bahrain
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Leisure, Travel & Tourism
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1 - 100 Employee
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Longhaul Consultant
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Jan 2019 - Aug 2021
I’m a wholresale consultant I’m a wholresale consultant
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Flight Centre Travel Group New Zealand
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New Zealand
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Travel Arrangements
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300 - 400 Employee
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Travel Consultant
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Sep 2018 - Nov 2018
Dealing with walk in customer with their travel needs and provide best service to meet with their requirement Dealing with walk in customer with their travel needs and provide best service to meet with their requirement
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American Express Global Business Travel
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United States
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Travel Arrangements
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700 & Above Employee
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Senior Account Executive
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Jan 2008 - Jul 2018
Implant at Morgan Stanley responsible for Asia Pacific Regional Hotel desk - heads up the hotel desk to oversee different regions requirements Saving millions USD per year on hotel saving Implant at Morgan Stanley responsible for Asia Pacific Regional Hotel desk - heads up the hotel desk to oversee different regions requirements Saving millions USD per year on hotel saving
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HRG
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United Kingdom
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Travel Arrangements
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700 & Above Employee
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Senior Business Travel Consultant
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2005 - 2008
Implant at Bloomberg Responsible for all travel arrangement from Air / Hotel / Visa to airport express ticket Worked as shift to meet with different market (eg - US and UK) Implant at Bloomberg Responsible for all travel arrangement from Air / Hotel / Visa to airport express ticket Worked as shift to meet with different market (eg - US and UK)
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FCM Travel
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Australia
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Travel Arrangements
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300 - 400 Employee
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Travel Consultant
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Jul 2004 - 2005
responsible for arranging international travel service for corporate account responsible for arranging international travel service for corporate account
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Travel Consultant
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Jan 2004 - Jul 2004
Administration work Administration work
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Gullivers Pacific
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Auckland
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Longhaul reservation
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1997 - Oct 2002
Responsible for all reservations which dealing with vendor (hotels / air / cars) with overseas Responsible for all reservations which dealing with vendor (hotels / air / cars) with overseas
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Menzies Aviation
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Airport Check in Agent
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1993 - 1997
Works as a check in agent and responsible with passport and visa make sure all travelers have valid visa for their destination - company I was responsible are Cathay Pacific Airways, Aerolineas Argentina and Garua International Works as a check in agent and responsible with passport and visa make sure all travelers have valid visa for their destination - company I was responsible are Cathay Pacific Airways, Aerolineas Argentina and Garua International
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Education
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Crown Institution of Studies
Diploma in Travel and Tourism, Travel -
Massey University
Bachelor of Travel and Tourism, Travel and Tourism -
Unitec Institute of Technology
Certificate in Travel and Tourism, Tourism and Travel Services Management -
Westlake Girls High School
Bursary