Executive Manager, Digital

• Jul 2021 - Present

Role name change

Chief Information Technology Officer

• Nov 2020 - Jul 2021

Acting Chief Information and Technology Officer

• Jul 2020 - Nov 2020

Manager, Change Capability

• Jan 2020 - Jul 2020

Building Hunter Water’s organisational change capability and culture.

IT Strategy and Governance

• Jun 2019 - Jan 2020

Consultant

• Jun 2019 - Jul 2019

IT Consulting IT Consulting

Capacity Planning Manager

• Nov 2016 - Jan 2019

Within the complex multi-stakeholder environment of the Hunter Valley Coal Chain, this supply chain executive role influences coal chain strategy and improvements on behalf of it's members. Success is measured by participants being able to maximise their throughput at minimal total logistics cost. Key accountabilities span end-to-end coal chain simulation modelling, innovation (including software optimisation tools) and leadership of coal chain capacity improvements on behalf on industry. Within the complex multi-stakeholder environment of the Hunter Valley Coal Chain, this supply chain executive role influences coal chain strategy and improvements on behalf of it's members. Success is measured by participants being able to maximise their throughput at minimal total logistics cost. Key accountabilities span end-to-end coal chain simulation modelling, innovation (including software optimisation tools) and leadership of coal chain capacity improvements on behalf on industry.

Manager, I.T. Change and Transformation

• Oct 2015 - Nov 2016

Asciano was an ASX50 listed transport logistics company with 10 divisions and around 10,000 employees at peak operation. Sold in 2016 for $9.4bn to an international consortium, Asciano was ultimately separated out into Pacific National, LINX CargoCare and Patrick.I led the IT aspects of the separation of Asciano into 3 new businesses owned by 3 consortiums. 80% of this role was about stakeholder management, building productive relationships against a challenging commercial background and managing the impact of very significant change with internal teams. This separation was recognised by the lead consortium as the “smoothest and most well executed in their history of acquisitions”.Prior to the sale transaction, I led the creation of AGILE capability across Asciano 100 strong IT team and had commenced the extension of this capability into the Pacific National Coal business.

Customer Program Manager

• Aug 2014 - Oct 2015

Asicano's Customer program was about creating a Customer Centric culture and bringing the "voice of our customer" right into the organisation as we strived to improve Customer experience. One of my favourite roles: I ledAccountable for the portfolio of projects and initiatives to develop and embed the value of “Customer” across Asciano. Led the Customer Council of ten Divisional General Managers to develop an effective enterprise wide approach to the development of Customer centricity and a new business function to serve enterprise Customers. Management of the Customer Survey process for all divisions including presentation and interpretation of results for senior leadership teams

Program Manager - Crew Scheduling Optimisation

• Feb 2013 - Jul 2014

A challenging role creating the vision and leading the program to develop optimisation based systems to support crew planning and scheduling. This program required a detailed business case analysis and approval to commence from the Asciano Executive prior to a detailed RFP and negotiation of commercials with the successful vendor. The pilot demonstrated improved crew utilisation of 4%.

Information Systems Director - Coal

• Jul 2010 - Jan 2013

Leadership and participation in all aspects of the business as member of senior leadership team including strategy development and business planning, development of people and systems, safety and values development across the business. Partnering with Asciano Corporate IT to develop an IT Strategy aligned to the PN business strategy. Leadership of key program to transform systems and introduce optimisation capability.

Business Improvement Manager

• Feb 2007 - Jul 2010

A member of the senior leadership team, accountable for strategic and business planning along with the introduction of project management and improvement processes. Creation of capability within the business to identify and solve business critical challenges using a broad suite of proven tools including LEAN and Six Sigma

Project Director, Integrated Planning System

• Jan 2004 - Jan 2007

Led development and implementation of the Integrated Planning System (IPS) for the Hunter Valley Coal Chain Logistics Team as Project Director, replacing manual planning processes with state of the art computerised tools allowing optimisation of the Coal Chain planning process. Led development and implementation of the Integrated Planning System (IPS) for the Hunter Valley Coal Chain Logistics Team as Project Director, replacing manual planning processes with state of the art computerised tools allowing optimisation of the Coal Chain planning process.

IT Manager and 2 other roles

• Aug 2000 - Mar 2004

IT Manager. A member of the PWCS leadership team managing the IT team. Prior to that: Project Manager – Customer Interface. Engaging with Coal companies and their agents to design and implement an online Customer ordering system to replace the 20,000 faxes that were required to order and modify coal handling services. Application Support Supervisor leading the development and support team (initially a contract role) IT Manager. A member of the PWCS leadership team managing the IT team. Prior to that: Project Manager – Customer Interface. Engaging with Coal companies and their agents to design and implement an online Customer ordering system to replace the 20,000 faxes that were required to order and modify coal handling services. Application Support Supervisor leading the development and support team (initially a contract role)

Contract I.T. technical/Project/program management roles + travel

• Sep 1995 - Apr 2000

A fantastic 5 years doing contract work it the I.T. sector and interspersed with lots of international travel. 1998 -1999 Compel PLC Associate Senior Project Manager (Led a U.K wide program to replace National Grid Company computing infrastructure (130 servers; 4000 PC’s at 120 sites with a team of approx.. 100 people) 1998, London Electricity (Critical Availability Management; Database Environment Manager; Technical Project Manager) July 1997 - January 1998, Lazard Brothers & Co. Limited, IT Project Manager February 1996 - March 1997, Lazard Brothers & Co. Limited, Desktop Technology Analyst