Experience

SD Worx Sverige

• Sweden
• IT Services and IT Consulting
• 300 - 400 Employee

• Service Delivery Manager

  • Jan 2022 - Present

• Services Delivery Manager på ADITRO

  • Jan 2021 - Mar 2022

• Manager Customer Support

  • Jan 2018 - Jan 2021

• Manager Service Desk Sweden

  • Oct 2013 - Jan 2021

  As a Manager at Service Desk I´m I responsible for that we are meeting our customers requirenents and expectations.I´m also responsible for the unit and my employees development.



Training Partner AB

• Nyköping, Sverige

• Training Coordinator

  • Aug 2011 - Sep 2013

  As an administator at Training Partner I´m in contact with many diffrent people with different needs and desires. It´s important to listen and understand what the customer wants and to find a solution that is unique for each customer. As an administator at Training Partner I´m in contact with many diffrent people with different needs and desires. It´s important to listen and understand what the customer wants and to find a solution that is unique for each customer.



Vattenfall Kundservice AB

• Nyköping, Sverige

• TeamChef

  • 2003 - 2010

  As an TeamManager on Vattenfall I was responsible for at team of 15 employees who works with customer communication. My work was to have regularly performance reviews and salary reviews. I aslo had responsibility for the work enviroment and develop / encourage my employees As an TeamManager on Vattenfall I was responsible for at team of 15 employees who works with customer communication. My work was to have regularly performance reviews and salary reviews. I aslo had responsibility for the work enviroment and develop / encourage my employees



ALCONTROL

• Netherlands
• International Trade and Development
• 1 - 100 Employee

• Administratör / Förberedare

  • 2002 - 2003

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