Jenny Douglass
Head Of Operations at Pearl & Dean- Claim this Profile
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German Native or bilingual proficiency
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Bio
Experience
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Pearl & Dean
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Head Of Operations
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Apr 2019 - Present
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Wide Eye Media
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Ireland
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Advertising Services
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Head Of Operations
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Apr 2019 - Present
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The Lighthouse Company
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Marketing Director
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Nov 2018 - Apr 2019
Responsible for working directly with the found & CEO to build and develop the brand and market position for the company. - Strategy and planning- Event planning and execution - Communication planning (including digital and social media management)- Partner management - Brand and creative management - Research
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Primesight
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United Kingdom
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Head of Partner Management
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Aug 2018 - Oct 2018
The Head of Partner Management role manages all of the estate across both private and corporate landlords. This includes BT, Network Rail, TFL, Corporate landlord and over 4,000 private landlords.The role includes ensuring the estate is being managed effectively, ensuring that it is as profitable as possible for the Business and our Partners. The role includes innovation and ensuring Primesight are ahead of the curve with regards to technology and innovative ideas, again working closely with our Partners to ensure appropriate investment in the estate is done to optimize performance. The role involves regular contact with our Partners to ensure we are meeting all requirements.
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Operations and Procurement Manager
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Jun 2017 - Aug 2018
To further evolve the role of the Operations Manager with the inclusion of a Procurement team and Production team.Managing four teams within the Operations department; Infrastructure, Posting and Despatch, National production and Procurement.Infrastructure - Quality and maintenance management of the estate, including various projects requiring project management Posting and Despatch - Pre and post campaign management for all Primesight campaigns National Production - Production management for BT, Airport and National productionProcurement - Ensuring Primesight are buying services in the most cost and quality efficient mannerWorking in and with the Senior Management team and working closely with the Leadership team.This was further enhanced to include the Regional Service Manager team who predominantly manage the contractor performance and provide on site management. The Regional Service Managers are based regionally and are our 'eyes and ears on the road'.
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Operations Manager
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May 2016 - Jun 2017
Employed within one of the UK’s leading Outdoor Advertising Company that offers variety of products, with a range of formats, from 6 sheets and billboards to premium backlights and Digital panels - to provide high impact and innovative solutions to match any audience brief.Managing, supporting, empowering the Infrastructure and Posting & Despatch team at Primesight - providing leadership and motivation to my team- Supporting, utilising and living through the company's mission statement, values and principles and encouraging the team to also do so.- Ensuring the engagement and coaching of staff- Leading a continuous Operations development / improvement plan- Leading a continuous Operations cost-efficiency plan- Analysing and evaluating operations’ budget, assisting with accounting functions – P&L, encompassing invoicing- Dealing with media partners, suppliers and professional associations within the industry- Coordination and management of Regional Service Mangers to provide support to the sales team- Maintaining and developing customer relationships those with creative agencies (AMVBBDO), specialists (Kinetic), clients (Sky, McDonalds)- Overseeing implementation / fulfilment, ensuring processes are completed accurately- Sourcing new suppliers, meeting arrangements and maintaining a strong rapport with them- Contracts negotiations and database management- Ad hoc duties, new arising projects – development and execution of those - Structure an effective and responsive communication mechanism between departments to ensure all relevant parties are kept appropriately informed- Managing up, replacing Operations Director whenever needed (meetings, projects, holidays) - Long-term strategic thinking and leadership, developing people, maximising team’s performance - Quarterly Business Review meetings – reporting on Operations’ budget to the CEO
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Posting and Despatch Manager
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Aug 2015 - May 2016
To further expand on the Posting and Despatch Supervisor role by working closely with other management and departments to ensure the team and suppliers are working in the most efficient and effective manner. To further empower the team and raise the profile of the individuals and team to support them to achieve their potential. To review the structure, processes and systems within the team to ensure efficiency, best practice and development opportunities.To ensure the clients are receiving the best service possible from Primesight and relationships are continuing to evolve and develop.To review, monitor, enhance and report on performance of suppliers, team and department
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Posting and Despatch Supervisor
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Jun 2014 - Aug 2015
The Posting and Despatch team is responsible for the pre in-charge and post in-charge campaign management, the process from ‘directly after the sale’ to the ‘campaign being posted’. Working collaboratively with internal and external colleague to ensure optimal delivery of campaigns ensuring depot are performing to the optimal standards. Ensuring day to day management of Posting and Despatch team. Ensuring relationships are established and developed internally and externally to ensure; to raise the profile of the team, the team are working in the most efficient way, Primesight are delivering the best possible service for our clients whilst ensuring the best interests of the clients and teams are considered. To monitor and report on the performance of the team and suppliers we use. To develop systems and processes to ensure the team deliver in the most efficient and effective manner. Managing day to day work, training, additional projects and development of the team to drive the department to achieve market leader success
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Infrastructure Co-ordinator
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Jun 2013 - Jun 2014
Managing the quality of the Primesight estate.Running reoccurring and adhoc reports to identify trends, monitor performance, quality and spend.Working collaboratively with internal and external colleagues Management of projects Utilising various systems and programmes such as Office (Excel, PowerPoint, Word), Dream and Fusion
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Education
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University of East London
Business Psychology MSc, Psychology -
Oxford Brookes University
Bachelor of Science (BSc), Sports and Exercise