Jenny Dian

Enterprise Success Manager at TIMIFY
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Contact Information
us****@****om
(386) 825-5501
Location
Chemnitz, Saxony, Germany, DE
Languages
  • Deutsch Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Italian Elementary proficiency
  • Arabic Elementary proficiency

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Bio

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Credentials

  • Microsoft Certified IT Professional: Enterprise Support Technician
    Microsoft
    Apr, 2007
    - Nov, 2024

Experience

    • Germany
    • Software Development
    • 1 - 100 Employee
    • Enterprise Success Manager
      • Jul 2022 - Present

      My team is looking after the strategic customers of our company. We take over after the contract is signed with on-boarding and guide our customers through the implementation of our software. Once our customers are live we are their first point of contact for any questions related to our product: Timify - a powerful yet simple online booking tool. My team is looking after the strategic customers of our company. We take over after the contract is signed with on-boarding and guide our customers through the implementation of our software. Once our customers are live we are their first point of contact for any questions related to our product: Timify - a powerful yet simple online booking tool.

    • Traveller
      • Mar 2017 - Apr 2022

      I took some time off to travel and try out a few ideas regarding potential new career options. You can read more about the things I tried in the "Volunteering" part of my profile. I took some time off to travel and try out a few ideas regarding potential new career options. You can read more about the things I tried in the "Volunteering" part of my profile.

    • United States
    • Software Development
    • 700 & Above Employee
    • Strategic Account Specialist
      • Nov 2010 - Feb 2017

      In Scotland we proactively accompanied strategic customers regarding their projects involving our business process automation software Adobe LiveCycle which was later replaced by AEM Forms. My takeaway from this job is that my skills will never fit a job descripiton 100% but I can always learn and I enjoy reaching that piont where I feel like an expert in my field. In Scotland we proactively accompanied strategic customers regarding their projects involving our business process automation software Adobe LiveCycle which was later replaced by AEM Forms. My takeaway from this job is that my skills will never fit a job descripiton 100% but I can always learn and I enjoy reaching that piont where I feel like an expert in my field.

  • SASKIA Informations-Systeme GmbH
    • Chemnitz Area, Germany
    • Product Specialist
      • Oct 2007 - Oct 2010

      Back in Germany I worked in a small software company where I had a much broader range of responsibilities than in the international corporation before. I took care of a software product for trading supervision departments and enjoyed the mix of technical end administrative tasks. Back in Germany I worked in a small software company where I had a much broader range of responsibilities than in the international corporation before. I took care of a software product for trading supervision departments and enjoyed the mix of technical end administrative tasks.

    • Germany
    • Software Development
    • 700 & Above Employee
    • IT Support Consultant
      • Jan 2006 - Sep 2007

      My first job after university took me to Ireland where I enjoyed putting my knowledge to practice in a team of 25 young professionals from all over Europe. We assisted employees of our company with their computer related issues. My takeaway from that time is how much I enjoy working with people, helping, explaing and being part of a team. I was also given sole responsibility for a specific software product that the company used for backups and I was proud to be the subject matter expert regarding this product. Show less

Education

  • Hochschule Mittweida - University of Applied Sciences
    Master's degree, Computer Science
    2000 - 2005
  • Matthias Dreßel GmbH
    Clerk, Business Administration and Foreign Languages
    1996 - 1998

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