Experience

Haven Homes
• Isle of Man
• Construction
• 1 - 100 Employee
• Sales & Customer Care Manager

  • Jan 2019 - Present


Black Grace Cowley

• Isle of Man
• Real Estate
• 1 - 100 Employee

• Residential Lettings

  • Sep 2014 - Dec 2019

  Worked in the rentals department looking after a large portfolio of properties. Worked in the rentals department looking after a large portfolio of properties.



Britannia International

• Isle of Man
• Banking
• 1 - 100 Employee

• Senior Customer Service Advisor

  • Jun 2004 - Sep 2014

  Vast amount of customer experience dealing with the public on a daily basis, in person, by telephone and also written correspondence. Handling large quantities of cash and ensuring all procedures are adhered too. Dealing with complaints and fraud attempts. Knowledge of regulatory and legal requirements. Vast amount of customer experience dealing with the public on a daily basis, in person, by telephone and also written correspondence. Handling large quantities of cash and ensuring all procedures are adhered too. Dealing with complaints and fraud attempts. Knowledge of regulatory and legal requirements.



The Furniture Bureau

• United Kingdom
• Manufacturing

• Manageress

  • Mar 2003 - Jun 2004

  Opening and closing the premises. Dealing with the public on a daily basis. Attended furniture shows in the UK to build relationships. Ordering of stock, banking, cash handling and organising finance and sales. Opening and closing the premises. Dealing with the public on a daily basis. Attended furniture shows in the UK to build relationships. Ordering of stock, banking, cash handling and organising finance and sales.



National Sports Centre

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Receptionist

  • Feb 1999 - Mar 2003

  Dealing with all types of admissions into the centre. Comply with financial regulations when handling and reconciling payments. Dealt with enquiries both in person and by telephone. Dealing with all types of admissions into the centre. Comply with financial regulations when handling and reconciling payments. Dealt with enquiries both in person and by telephone.



Heston (Middle East) Limited

• Secretary / Personal Assistant.

  • Jul 1990 - May 1997

  Arranging travel for Senior Managers. Secretarial duties and administration of large overseas manpower contracts. Arranging interviews, production of CV's for clients. Arranging travel for Senior Managers. Secretarial duties and administration of large overseas manpower contracts. Arranging interviews, production of CV's for clients.