Experience

Liberty Entertainment Group

• Canada
• Entertainment Providers
• 1 - 100 Employee

• Banquet Manager

  • Jul 2022 - Present

  • Leading and supervising the Banquet team to ensure service standards are followed • Supporting the Director, Banquets in administrative duties, including but not limited to: scheduling, payroll, ordering, inventory, etc. • Coaching, mentoring, and developing the Banquet team. • Maintaining consistent floor presence by supervising and inspecting all aspects of executing events, including set-up, food service, clearing, and clean-up, ensuring brand standards are maintained • Creating unforgettable experiences for our guests by effectively communicating all banquet related materials to the kitchen & other support departments as required • Ensuring proper staffing and scheduling of Banquet team in accordance with labour and productivity • Proactively managing employee relations by conducting daily shift briefings, and providing on-going support & guidance Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Wedding Coordinator

  • Jun 2019 - Present

  • Coordinated with vendors, clients, and venue staff; communicating the agenda and itineraries for the event to meet strict timelines. • Created event timelines and schedules which help arrange, organize, and customize each specific wedding occasion • Negotiated pricing and determined budgets with clients • Acted as primary source of contact for entire wedding event • Coordinated with vendors, clients, and venue staff; communicating the agenda and itineraries for the event to meet strict timelines. • Created event timelines and schedules which help arrange, organize, and customize each specific wedding occasion • Negotiated pricing and determined budgets with clients • Acted as primary source of contact for entire wedding event


Verity
• United Arab Emirates
• Financial Services
• 1 - 100 Employee
• Assistant Club Operations Manager

  • Nov 2021 - Apr 2022


Casa Loma

• United States
• Civic and Social Organizations

• Banquet Supervisor

  • May 2018 - Dec 2021

  • Co-ordinated and delegated tasks to dining room personnel so we could provide prompt, courteous service to patrons. • Lead full time staff to prepare dining room for all upcoming functions, including set up and tear down. • Delivered quality service by providing a warm and welcoming environment. • Co-ordinated and delegated tasks to dining room personnel so we could provide prompt, courteous service to patrons. • Lead full time staff to prepare dining room for all upcoming functions, including set up and tear down. • Delivered quality service by providing a warm and welcoming environment.



InterContinental Toronto Centre

• Canada
• Hospitality
• 1 - 100 Employee

• Banquet Supervisor

  • Mar 2019 - Apr 2019

  • Took care of banquet admin work like check on scheduling, billing, and BEOs. • Responsible for high quality customer service and problem solving on-site. • Maintained banquet set up and tear down for events. • Took care of banquet admin work like check on scheduling, billing, and BEOs. • Responsible for high quality customer service and problem solving on-site. • Maintained banquet set up and tear down for events.



FOS Decor Center

• Event Staff

  • Oct 2017 - Jan 2019

  • Responsible for loading and unloading Decor supplies. • Set up and tear down Event Decor. • Prepare supplies for upcoming Events. • Responsible for loading and unloading Decor supplies. • Set up and tear down Event Decor. • Prepare supplies for upcoming Events.



The Butler Did It

• Canada
• Hospitality
• 1 - 100 Employee

• Wait Staff

  • Feb 2018 - May 2018

  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously. • Set dining tables according to type of event and service standards, • Delivered quality service by providing a warm and welcoming environment. • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously. • Set dining tables according to type of event and service standards, • Delivered quality service by providing a warm and welcoming environment.



The Humber Room

• Canada
• Restaurants
• 1 - 100 Employee

• Server

  • Feb 2018 - May 2018

  • Maitain tasks between host, server, bartender and dishwasher • Serve food and beverages as requested • Delivered quality service by providing a warm and welcoming environment. • Maitain tasks between host, server, bartender and dishwasher • Serve food and beverages as requested • Delivered quality service by providing a warm and welcoming environment.