Jenny Ma

Program Coordinator at Willamette Workforce Partnership
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Location
Independence, Oregon, United States, US

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💃🏻 Megan de Roiz Y.

Jenny is an exceptional team member and I am lucky to have gotten to work with her for a year. She is a dedicated coworker who always made time to address even the smallest questions or concerns I had about research, recruitment, branding, and workflow. In our shared work at AmeriCorps, she has developed all-new, rural worker support programs, nurtured key partnerships, managed events and developed new rural storytelling initiatives. Jenny has exceeded expectations and produced high-quality deliverables at the top of our service year cohort. Always ready for a nuanced discussion on a variety of work-related topics, Jenny would make an outstanding addition to any workplace. I look forward to many years of learning from and growing with Jenny as a trusted colleague. The sky's the limit for her, as she will undoubtedly flourish in her career, especially among coworkers who match her vitality, kindness, and dedication.

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Credentials

  • Content Marketing Foundations
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Project Management Foundations
    LinkedIn
    Mar, 2022
    - Sep, 2024
  • The fundamentals of Digital Marketing
    Google Digital Garage
    May, 2020
    - Sep, 2024

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Program Coordinator
      • Aug 2022 - Present

      Provide administrative support to internal and external program team stakeholders in regional workforce development training and work experience opportunities for underserved populations. Develop reports to monitor and evaluate training programs for internal stakeholders and leadership to provide program updates on goals and milestones met. Provide program support and coordinate meetings supporting community-based organizations that serve BIPOC, low-income households, and rural communities. Manage and ensure contract awardees meet all programmatic requirements by providing technical assistance and problem-solve issues as they arise within project timeline. Show less

    • Government Administration
    • 700 & Above Employee
    • Americorps Vista
      • Jul 2021 - Jul 2022

      Served as the Recruitment, Training, and Employment Pathways VISTA performing community outreach and engagement activities with The Center on Rural Innovation (CORI) and The Idea Hub (see experience below) and identified tech employment pathways accessible to rural communities. Working together with local community leaders and employers, priority areas and needs were identified to address their needs as a Rural Workforce Development Specialist. Conducted primary and secondary research to inform our understanding of the tech ecosystem in rural Oregon. This research became one of the main drivers of our digital skilling initiatives training program to drive economic growth in rural communities. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Rural Workforce Development Specialist
      • Jul 2021 - Jul 2022

      Served with the Center on Rural Innovation (CORI) as an AmeriCorps VISTA Member focusing on digital skilling initiatives specifically recruitment, training, and building employment pathways meeting needs of rural communities under CORI's M&E framework. Tracked and measured impact of educational programs and events while developing sustainable training program models designed for rural communities and individuals from non-traditional backgrounds to build awareness of the need for digital skilling initiatives in the region Promoted existing digital job training opportunities and local employment openings to unemployed and/or underemployed community members. Worked alongside community leaders at the Idea Hub and partnered with workforce development organizations. Trained and enrolled the local workforce in training programs designed to meet their specific needs and gain the skills they needed to obtain better jobs and higher wages. ----- PROJECTS ------ - Developed, designed, and implemented a pilot program for a Remote Work Experience (RWE) program for a total of 20 participants ages 16 and up residing in rural communities. - Facilitated virtual info sessions promoting the RWE program to perspective participants and partnering businesses to become worksites. - Coordinated and managed stakeholder relationships with participants, host worksites, and partnering organizations for the duration of program to ensure program and training needs were met for all parties. - Developed multiple wrap-around supports to ensure student success by creating virtual communities for students to interact and support each other. - Promoted 11 accessible digital jobs employment pathways with low barriers to entry for local job seekers in rural communities at local job fairs. - Hosted podcasts and pub talks on digital skilling initiatives to inform and educate community members on various digital jobs and employment pathways such as careers in IT or remote work pathways. Show less

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Blood Collections Associate
      • Jul 2020 - Jul 2021

      As the subject-matter expert, answered donors' questions regarding donation procedures during registration and screening to determine donation eligibility, performed minimally invasive blood draws, and processed units according to SOPs. --- IMPACT CREATED --- - Improved donor retention rate by delivering excellent customer service and assistance to donors as first point of contact to find solutions for their inquires. - Increased efficiency at donor centers and mobile units by effectively communicating to donors what to expect during the donation procedures thus streamlining their visits and meeting customer satisfaction. - Managed and maintained donation center and mobile units' supplies and equipment by performing routine inventory checks and placing supply orders to ensure stocks were at operational levels. - Properly documented and performed quality controls to uphold Bloodworks and FDA standards to maintain the safety and purity of blood supply. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • English, Japanese, and Organizational Tutor
      • Nov 2019 - Jul 2021

      Collaborated with clients, their parents, and management to share insights about students’ progress to develop effective strategies to improve their skill sets in tackling their course material. --- IMPACT CREATED --- - Demonstrated exceptional time management and organizational skills with ability to prioritize workload and manage multiple projects and tasks with students. - Developed strategies with clients to stay accountable and organized to complete tasks on time and meet overlapping deadlines. - Increased efficiency in facilitating Zoom meetings by developing an effective framework to deliver information in a clear, concise manner in both written and verbal formats. Show less

    • United States
    • Non-profit Organizations
    • 300 - 400 Employee
    • Residential Youth Specialist
      • Oct 2019 - Apr 2020

      Managed and coordinated activities with youth as a positive role model to facilitate their rehabilitation by redirecting their negative actions and behaviors to more positive and productive actions. --- IMPACT CREATED --- - Mentored new staff and residents in best practices when interacting with others of varying backgrounds demonstrating cultural competency and sensitivity. - Processed incidents with youth by reflecting on lessons learned from poor behaviors and interactions with other youth and practicing conflict resolution. - Trained new staff in policies and procedures to ensure smooth operations as they became familiar with the organization. Show less

    • United States
    • International Affairs
    • 700 & Above Employee
    • English Education Volunteer
      • Apr 2017 - Jun 2019

      Collaborated with local Georgian language teachers to design and implement innovative English language lesson plans using modern teaching techniques for grades 2 - 12. --- IMPACT CREATED ---- Developed and implemented trainings for local teachers on classroom planning, classroom management, and Information Technology trainings with local teachers. - Effectively managed multiple projects, tasks, and students using exceptional time management and organizational skills with ability to prioritize workload to meet overlapping project deadlines by setting measurable outcome-based objectives. - Organized and implemented extra-curricular activities for the school and local community such as: English Summer Camps, Colgate-Palmolive “Bright Smiles, Bright Futures” Dental Hygiene initiative, Youth Employability Workshops, nationwide English Spelling Contest competition, international Creative Writing Competition, American-Georgian cross-cultural pen-pal project, and American Cultural Education events. - Secured Peace Corps Small Grants funding to design trainings technology in the classroom and youth employability workshops. Show less

    • Head Of Marketing Communications
      • Apr 2017 - Jun 2019

      Promoted environmental conservation issues through Green Camp activities and conferences to youth ages 14 - 17.--- IMPACT CREATED ---- Increased efficiency in managing camper and counselor applications through Google cloud-based systems and spreadsheets according to holistic judging system. - Improved the trafficking flow of social media viewers on multiple platforms (Facebook, Instagram). - Managed budget of $2,500 for nation-wide environmental awareness camp for 30 youth participants. - Coordinated and directed activities of camp counselors to communicate news and manage camper information. - Initiated Mini Green Camp Projects nation-wide in Georgian villages. - Managed and trained camp counselors in leadership, communication, and problem-solving skills necessary to successfully implement camp activities. - Coordinated with counselors on camper selection process and camp activities and responsibilities. - Helped to secure Peace Corps funding for environmental conservation and gender issues for 30 Georgian youth. - Delivered recruitment presentations at local educational fairs to promote Green Camp to 120 total of people (youth, parents, and potential volunteers). Show less

    • Head of Curriculum
      • Apr 2017 - Jun 2019

      Created creative writing curriculum and lesson plans for national and international committee groups to implement creative writing competition on an international scale.--- IMPACT CREATED ---- Led the coordination with fellow committee members to organize 6 creative writing conferences throughout the country directly benefiting 160 youth and professionals.- Developed and distributed creative writing lesson plans to Peace Corps volunteers in international posts.- Designed and implemented innovative national and 4 regional creative writing conferences. - Managed social media presence with creative writing lesson plans and tips and increased engagement with international Write On! community.- Organized winning creative stories into winners booklet with original graphic booklet cover design for online and print publishing. Show less

    • Higher Education
    • 1 - 100 Employee
    • English Tutor
      • Sep 2014 - Jul 2015

      -Worked cooperatively with fellow international students to clear up cultural and linguistic misunderstandings. - Used cross-cultural communication skills to interact with students with individualized lesson plans. - Implemented diverse approaches to ensure both language and academic success. - Analyzed student learning and administered a variety of appropriate assessments to enhance learning experience. -Worked cooperatively with fellow international students to clear up cultural and linguistic misunderstandings. - Used cross-cultural communication skills to interact with students with individualized lesson plans. - Implemented diverse approaches to ensure both language and academic success. - Analyzed student learning and administered a variety of appropriate assessments to enhance learning experience.

    • United States
    • Higher Education
    • 700 & Above Employee
    • International Peer Advisor
      • Feb 2014 - Jul 2014

      - Delegated assistance for 60 foreign exchange students to feel welcomed and integrated into American life. - Organized interactive events and gatherings between foreign and Western students to enhance international exchange experiences. - Helped individual and group sessions to navigate and understand the stages of culture shock and comprehend cultural differences. - Led individuals and groups sightseeing across local sights and Seattle while discussing cultural and historical significance of notable sights. - Organized and facilitated group events in local Bellingham area and student dorms to enhance study abroad experience of students. Show less

    • United States
    • Hospitality
    • Server
      • Apr 2013 - Apr 2014

      - Organized, planned, and set up various catering events and parties for the university while closely working with the clients to ensure a successful outcome of the catered event. - Executed communication and conflict resolution skills assisting customers by resolving complaints promptly and professionally. - Collaborated with team members to accomplish goals and generate a productive environment. - Effectively communicated and performed in a group environment. - Organized, planned, and set up various catering events and parties for the university while closely working with the clients to ensure a successful outcome of the catered event. - Executed communication and conflict resolution skills assisting customers by resolving complaints promptly and professionally. - Collaborated with team members to accomplish goals and generate a productive environment. - Effectively communicated and performed in a group environment.

Education

  • Thinkful
    Computer Software Engineering
    2022 - 2023
  • Western Washington University
    Bachelor of Arts (B.A.), Double Major in Japanese and Chinese Language and Literature Studies
    2012 - 2017
  • Nagoya University of Foreign Studies
    Japanese Studies
    2014 - 2015

Community

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