Jennifer Phelps

Business Development Manager at West Networks
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Location
Gainesville, Florida, United States, US

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Mike Mansingh

Exceptional customer relations.Very professional. Thanks Jen

Peter West

I first met Jennifer in 2004 when I needed internet for my first consulting business. Jennifer has been steadfast and always available to offer advice, assist in getting new installations, following up with new products, and helping me deploy COX services to my clients. She has a great attitude towards her work.

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Credentials

  • Peplink Certified Sales Specialist
    Peplink
    May, 2022
    - Sep, 2024

Experience

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Business Development Manager
      • May 2023 - Present

      West Networks is an IT services company that aligns business needs with technology by planning, designing, and implementing technology strategies. Our goal is to help businesses eliminate downtime and reduce costs while improving business productivity, security and communication. As a Business Development Manager, I am responsible for driving financial growth by researching, planning and implementing new target market initiatives. This involves identifying and pursuing qualified… Show more West Networks is an IT services company that aligns business needs with technology by planning, designing, and implementing technology strategies. Our goal is to help businesses eliminate downtime and reduce costs while improving business productivity, security and communication. As a Business Development Manager, I am responsible for driving financial growth by researching, planning and implementing new target market initiatives. This involves identifying and pursuing qualified prospects, uncovering their needs and challenges, then guiding them to the best resolution that fits their budget, technical needs and timelines. Show less West Networks is an IT services company that aligns business needs with technology by planning, designing, and implementing technology strategies. Our goal is to help businesses eliminate downtime and reduce costs while improving business productivity, security and communication. As a Business Development Manager, I am responsible for driving financial growth by researching, planning and implementing new target market initiatives. This involves identifying and pursuing qualified… Show more West Networks is an IT services company that aligns business needs with technology by planning, designing, and implementing technology strategies. Our goal is to help businesses eliminate downtime and reduce costs while improving business productivity, security and communication. As a Business Development Manager, I am responsible for driving financial growth by researching, planning and implementing new target market initiatives. This involves identifying and pursuing qualified prospects, uncovering their needs and challenges, then guiding them to the best resolution that fits their budget, technical needs and timelines. Show less

    • United States
    • Non-profit Organizations
    • Executive Producer / Organizer
      • Dec 2017 - Present

      I oversee the production and execution of TEDxGainesville. Our inaugural show was held at The Cade Museum for Creativity and Invention in February, 2019 and showcased the "Courageous Conversations" that happen in our community every day. Since then, my team and I have held two additional events showcasing the themes of "Grit" and "Roots," respectively. We were recently awarded a larger license by TED and are looking forward to greater things in 2024 and beyond! * Active… Show more I oversee the production and execution of TEDxGainesville. Our inaugural show was held at The Cade Museum for Creativity and Invention in February, 2019 and showcased the "Courageous Conversations" that happen in our community every day. Since then, my team and I have held two additional events showcasing the themes of "Grit" and "Roots," respectively. We were recently awarded a larger license by TED and are looking forward to greater things in 2024 and beyond! * Active Planning Committee Member since conception in 2017. * Source and negotiate vendors and suppliers. * Sponsorship procurement and engagement * Day-of execution including managing setup/breakdown of AV, lighting, registration and staging. * Responsible for stage management and overall attendee experience. See the amazing 2019 talks at https://www.youtube.com/watch?v=bcy-tZpRXoU&list=PLsRNoUx8w3rN7qWr1S-DjW2ErcbdXJwxv Show less I oversee the production and execution of TEDxGainesville. Our inaugural show was held at The Cade Museum for Creativity and Invention in February, 2019 and showcased the "Courageous Conversations" that happen in our community every day. Since then, my team and I have held two additional events showcasing the themes of "Grit" and "Roots," respectively. We were recently awarded a larger license by TED and are looking forward to greater things in 2024 and beyond! * Active… Show more I oversee the production and execution of TEDxGainesville. Our inaugural show was held at The Cade Museum for Creativity and Invention in February, 2019 and showcased the "Courageous Conversations" that happen in our community every day. Since then, my team and I have held two additional events showcasing the themes of "Grit" and "Roots," respectively. We were recently awarded a larger license by TED and are looking forward to greater things in 2024 and beyond! * Active Planning Committee Member since conception in 2017. * Source and negotiate vendors and suppliers. * Sponsorship procurement and engagement * Day-of execution including managing setup/breakdown of AV, lighting, registration and staging. * Responsible for stage management and overall attendee experience. See the amazing 2019 talks at https://www.youtube.com/watch?v=bcy-tZpRXoU&list=PLsRNoUx8w3rN7qWr1S-DjW2ErcbdXJwxv Show less

    • United States
    • Telecommunications
    • 300 - 400 Employee
    • Enterprise Account Executive
      • Apr 2021 - Mar 2023

      As an Enterprise Account Executive, I developed my sales territory and network by cultivating relationships with mid- to large commercial- and enterprise-level prospects as well as business contacts in complementary industries. My strengths are assessing and understanding clients' needs at the technical, operational and financial levels, developing and proposing customer-centric technical solutions with engaging presentations both in-person as well as virtually (as needed), and delivering… Show more As an Enterprise Account Executive, I developed my sales territory and network by cultivating relationships with mid- to large commercial- and enterprise-level prospects as well as business contacts in complementary industries. My strengths are assessing and understanding clients' needs at the technical, operational and financial levels, developing and proposing customer-centric technical solutions with engaging presentations both in-person as well as virtually (as needed), and delivering quality customer service during and after the sale. My product suite and knowledge base encompasses Network Design, MAN technologies & designs including DSx, OCx, WDM, Ethernet, Wavelength, Dark Fiber, Co-Location, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (SD-WAN, LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1, 2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures. Show less As an Enterprise Account Executive, I developed my sales territory and network by cultivating relationships with mid- to large commercial- and enterprise-level prospects as well as business contacts in complementary industries. My strengths are assessing and understanding clients' needs at the technical, operational and financial levels, developing and proposing customer-centric technical solutions with engaging presentations both in-person as well as virtually (as needed), and delivering… Show more As an Enterprise Account Executive, I developed my sales territory and network by cultivating relationships with mid- to large commercial- and enterprise-level prospects as well as business contacts in complementary industries. My strengths are assessing and understanding clients' needs at the technical, operational and financial levels, developing and proposing customer-centric technical solutions with engaging presentations both in-person as well as virtually (as needed), and delivering quality customer service during and after the sale. My product suite and knowledge base encompasses Network Design, MAN technologies & designs including DSx, OCx, WDM, Ethernet, Wavelength, Dark Fiber, Co-Location, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (SD-WAN, LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1, 2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Enterprise Account Executive 3
      • Nov 2019 - Apr 2021
    • United States
    • Business Consulting and Services
    • 200 - 300 Employee
    • Media Account Executive
      • Apr 2019 - Oct 2019

      Naylor Association Solutions is a leader in all aspects of association management. As an Account Executive I specialized in maximizing non-dues revenue and driving sponsor engagement for a portfolio of high-profile national associations. This position focuses on media sales and visibility strategies across print, digital and event platforms and requires strong consultative selling skills, vigorous funnel management, expert contract negotiation, cold-calling, networking and creative problem… Show more Naylor Association Solutions is a leader in all aspects of association management. As an Account Executive I specialized in maximizing non-dues revenue and driving sponsor engagement for a portfolio of high-profile national associations. This position focuses on media sales and visibility strategies across print, digital and event platforms and requires strong consultative selling skills, vigorous funnel management, expert contract negotiation, cold-calling, networking and creative problem solving. Responsible for accruing and managing a portfolio of over $1M in annual revenue. Show less Naylor Association Solutions is a leader in all aspects of association management. As an Account Executive I specialized in maximizing non-dues revenue and driving sponsor engagement for a portfolio of high-profile national associations. This position focuses on media sales and visibility strategies across print, digital and event platforms and requires strong consultative selling skills, vigorous funnel management, expert contract negotiation, cold-calling, networking and creative problem… Show more Naylor Association Solutions is a leader in all aspects of association management. As an Account Executive I specialized in maximizing non-dues revenue and driving sponsor engagement for a portfolio of high-profile national associations. This position focuses on media sales and visibility strategies across print, digital and event platforms and requires strong consultative selling skills, vigorous funnel management, expert contract negotiation, cold-calling, networking and creative problem solving. Responsible for accruing and managing a portfolio of over $1M in annual revenue. Show less

    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Regional Sales Manager
      • Jan 2018 - Feb 2019

      Digital Broadcast is an industry veteran specializing in Master Control and News Automation/Playout Solutions, Hubbing, Distribution, Compliance, MAM/DAM/Archiving, SaaS and more. As the West Coast Regional Sales Manager, I successfully and significantly expanded both our client base and market influence throughout my territory. Through the use of extensive cold-calling and expert networking I was able to turn a "cold" territory that had not been actively worked in years into a… Show more Digital Broadcast is an industry veteran specializing in Master Control and News Automation/Playout Solutions, Hubbing, Distribution, Compliance, MAM/DAM/Archiving, SaaS and more. As the West Coast Regional Sales Manager, I successfully and significantly expanded both our client base and market influence throughout my territory. Through the use of extensive cold-calling and expert networking I was able to turn a "cold" territory that had not been actively worked in years into a well-connected source of future revenue with an active forecast funnel of over $1M in 2019. In addition to meeting and qualifying end-user television stations, post-production houses and other media content suppliers, I also developed and negotiated dealer, master agent and re-seller agreements with key integrators and other channel influencers. This position required up to 50% travel and strong relationship building skills. Average deal size was a CapEx investment of $75k - $250k with a typical sales cycle of 10-14 months. I personally closed the company's largest sale of 2018 at $310k. I initiated and then implemented this company’s first true CRM (Salesforce) and it has provided exponentially better visibility into the entire team's forecast and improved funnel management. Show less Digital Broadcast is an industry veteran specializing in Master Control and News Automation/Playout Solutions, Hubbing, Distribution, Compliance, MAM/DAM/Archiving, SaaS and more. As the West Coast Regional Sales Manager, I successfully and significantly expanded both our client base and market influence throughout my territory. Through the use of extensive cold-calling and expert networking I was able to turn a "cold" territory that had not been actively worked in years into a… Show more Digital Broadcast is an industry veteran specializing in Master Control and News Automation/Playout Solutions, Hubbing, Distribution, Compliance, MAM/DAM/Archiving, SaaS and more. As the West Coast Regional Sales Manager, I successfully and significantly expanded both our client base and market influence throughout my territory. Through the use of extensive cold-calling and expert networking I was able to turn a "cold" territory that had not been actively worked in years into a well-connected source of future revenue with an active forecast funnel of over $1M in 2019. In addition to meeting and qualifying end-user television stations, post-production houses and other media content suppliers, I also developed and negotiated dealer, master agent and re-seller agreements with key integrators and other channel influencers. This position required up to 50% travel and strong relationship building skills. Average deal size was a CapEx investment of $75k - $250k with a typical sales cycle of 10-14 months. I personally closed the company's largest sale of 2018 at $310k. I initiated and then implemented this company’s first true CRM (Salesforce) and it has provided exponentially better visibility into the entire team's forecast and improved funnel management. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Account Executive II / Cox Business
      • Oct 2004 - Dec 2017

      Cox Business provides commercial-class phone, internet and cable television services to business customers in Alachua and Marion counties. Product suite included PRI, SIP, POTS, IP Centrex VoIP and managed phone solutions, Unified Communications, SDWAN, Metro-Ethernet, IP-VPN, Fiber internet, cable modem, bulk video, and managed services such as DDoS and Cloud. As an Account Executive, I was responsible for growing our commercial client base with an emphasis on multi-product bundled… Show more Cox Business provides commercial-class phone, internet and cable television services to business customers in Alachua and Marion counties. Product suite included PRI, SIP, POTS, IP Centrex VoIP and managed phone solutions, Unified Communications, SDWAN, Metro-Ethernet, IP-VPN, Fiber internet, cable modem, bulk video, and managed services such as DDoS and Cloud. As an Account Executive, I was responsible for growing our commercial client base with an emphasis on multi-product bundled subscribers. My target market was the SMB to Large Business space seeking telecom spends of $500-$5000/mo but also landed and successfully managed several accounts with $10k+/mo spend. Consistently met and exceeded monthly, quarterly and yearly goals. Top performer. Initiated hundreds of construction/network (coax/fiber) extension projects. This involved analyzing ROI formulas, obtaining ROW/Easement/Building Access permissions, requesting underground locates and following up with construction engineers as necessary to ensure projects were completed on schedule. Cox Communications Winners' Circle Award Recipient Show less Cox Business provides commercial-class phone, internet and cable television services to business customers in Alachua and Marion counties. Product suite included PRI, SIP, POTS, IP Centrex VoIP and managed phone solutions, Unified Communications, SDWAN, Metro-Ethernet, IP-VPN, Fiber internet, cable modem, bulk video, and managed services such as DDoS and Cloud. As an Account Executive, I was responsible for growing our commercial client base with an emphasis on multi-product bundled… Show more Cox Business provides commercial-class phone, internet and cable television services to business customers in Alachua and Marion counties. Product suite included PRI, SIP, POTS, IP Centrex VoIP and managed phone solutions, Unified Communications, SDWAN, Metro-Ethernet, IP-VPN, Fiber internet, cable modem, bulk video, and managed services such as DDoS and Cloud. As an Account Executive, I was responsible for growing our commercial client base with an emphasis on multi-product bundled subscribers. My target market was the SMB to Large Business space seeking telecom spends of $500-$5000/mo but also landed and successfully managed several accounts with $10k+/mo spend. Consistently met and exceeded monthly, quarterly and yearly goals. Top performer. Initiated hundreds of construction/network (coax/fiber) extension projects. This involved analyzing ROI formulas, obtaining ROW/Easement/Building Access permissions, requesting underground locates and following up with construction engineers as necessary to ensure projects were completed on schedule. Cox Communications Winners' Circle Award Recipient Show less

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Account Executive
      • Jul 2002 - Oct 2003

      Inside Technical Sales Consultant for a privately owned Tier 2 Aggregate ISP. I consulted with clients to develop an appropriate broadband solution to meet their technical and budgetary needs. Inside Technical Sales Consultant for a privately owned Tier 2 Aggregate ISP. I consulted with clients to develop an appropriate broadband solution to meet their technical and budgetary needs.

    • Enterprise Sales Consultant - Advanced/Enterprise Hosting
      • Aug 2000 - Apr 2002

      NTT/VERIO - Tier 1 Global ISP specializing in Advanced & Enterprise Hosting Solutions. Product Suite includes OCx/T1/T3/DSL, Dedicated Servers (Sun/Linux/W2K/NT), and Co-location. 2001 President's Club winner. NTT/VERIO - Tier 1 Global ISP specializing in Advanced & Enterprise Hosting Solutions. Product Suite includes OCx/T1/T3/DSL, Dedicated Servers (Sun/Linux/W2K/NT), and Co-location. 2001 President's Club winner.

Education

  • Santa Fe College
    Associate of Arts (AA), Business Administration, Management and Operations

Community

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