Experience

Enpol LLC

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Manager

  • Dec 2016 - Present

  • Reports to Vice President of Distribution and Logistics Manager (for Logistics duties)• Manages Compounding/Distribution Logistics Manager, Logistics Coordinator, Financial Coordinator, Financial Specialist, Sales Assistant, and Front Desk Coordinator• Create salesrun (monthly)• Train new roles and new employees• Manage new hire process (interview communications, first review of incoming resumes, and manage job postings)• Assist in implementing and maintaining ISO• Manage ISO revision codes• Manage ISO document approval• Complete ISO customer complaint log, corrective actions, continuous improvement log• Set ISO goals and implement• Analyze goals and data (monthly/quarterly)• Warehouse billing (bimonthly, storage, tolling, and testing)• Order business cards• Correct problem freight bills• Manage freight sheets and folders for all new Trading truckloads, clean truckloads (confirm ready & ship), and bulk truck shipments• Ship all truckloads and bulk truckloads (freight lists, schedule shipments, shipping documents)• Manage WIN Transportation Management System• Invoice logs for all truckload shipments and bulk trucks shipped Show less

• Office Manager

  • Feb 2015 - Dec 2016

  • Reports to Vice President• Manages Compounding/Distribution Logistics Manager, Logistics Coordinator, Financial Coordinator, Financial Specialist, Sales Assistant, and Front Desk Coordinator• Create salesrun (monthly)• Train new roles and new employees• Manage new hire process(interview communications, first review of incoming resumes, and manage job postings)• Assist in implementing ISO• Manage ISO revision codes• Manage ISO document approval• Complete ISO customer complaint log, corrective actions, continuous improvement log• Set ISO goals and implement• Analyze goals and data (monthly/quarterly)• Warehouse billing (bimonthly, tolling, and testing)• Order business cards Show less

• Trading Logistics Manager

  • May 2010 - Dec 2016

  Responsible for managing all truckload shipments including the shipping schedule, labeling, carriers, and warehousing along with managing all open orders. Assisting in managing Enpol's Michigan warehouse including billing, scheduling of shipments, and inventory. Training new employees. Key areas of responsibility:Purchase Order ManagementSales Order ManagementData EntryShipping and ReceivingObtaining New Warehouses and CarriersNegotiating Pricing for both Warehouses and CarriersFielding Carrier Calls and Negotiating Rates Warehouse FunctionsTraining Show less

• Customer Service and Credit Manager

  • May 2009 - Oct 2010

  Responsible for day-to-day customer service and management of general office functions including sales and purchase order management, data entry, process credit applications, handle past due accounts, and managing accounts receivable.



TalentQuest

• United States
• Software Development
• 100 - 200 Employee

• Executive Assistant

  • Jan 2009 - May 2009

• Administrative Assistant

  • May 2008 - Jan 2009



Enpol

• Customer Service Manager

  • 2004 - May 2008

  Responsible for day-to-day customer service and management of general office functions including sales and purchase order management, data entry, scheduling appointments, filing reports, answering telephones, and sending faxes.Key areas of responsibility:Purchase Order ManagementSales Order ManagementData Entry and FilingOfferings General Office DutiesInvoicing CustomersVendor Bills

• Logistics Manager

  • 2002 - 2004

  Responsible for managing all shipments including the shipping schedule, labeling, truckers, and warehousing along with managing all open orders.Key areas of responsibility:Purchase Order ManagementSales Order ManagementData EntryShipping and Receiving