Jenno Destua
Freelancing Agency Owner at Virtuomatic- Claim this Profile
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Bio
Credentials
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Power Dialer Certified
PhoneBurnerJul, 2020- Sep, 2024 -
Vicidial
Vicidial GroupJan, 2020- Sep, 2024
Experience
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Virtuomatic
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Philippines
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Freelancing Agency Owner
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Jan 2020 - Present
Responsibilities:- Developing and executing business strategies to achieve short and long-term goals- Reporting to the board, providing market insights and strategic advice- Developing and implementing business plans to improve cost-efficiency- Maintaining positive and trust-based relations with business partners, shareholders, and authorities- Overseeing the company's business operations, financial performance, investments, and ventures- Supervising, guiding, and delegating executives in their duties.- Ensuring company policies and legal guidelines are clearly communicated.- Assessing, managing, and resolving problematic developments and situations.- Building and enhancing the company's public profile at events, speaking engagements, etc.
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Best Version Media
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Retail
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1 - 100 Employee
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Appointment Setter
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Oct 2020 - Aug 2021
Best Version Media Publisher Appointment Setting Service. Best Version Media Publisher Appointment Setting Service.
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Nadlan Real Estate
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United States
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Leasing Real Estate
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Social Media Manager
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Jun 2021 - Jul 2021
Social Media Manager Social Media Manager
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AdStar Media, LLC
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United States
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Advertising Services
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1 - 100 Employee
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Lead Generation Specialist / Appointment Setter
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Jun 2020 - Sep 2020
Lead Generation Specialist / Appointment Setter Lead Generation Specialist / Appointment Setter
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Virtual Bridge Phillipines
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Philippines
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Senior Operations Manager
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Feb 2020 - Sep 2020
I handled various Lead Generation and Appointment Setting campaigns. (Contract Based)*US Health Insurance - Insurance Partnership Campaign*Mapping System Network with Google - Search Engine Optimization Digital Marketing Campaign*Cardio with Medicare - Durable Medical Equipment (DME) Campaign*US Debt Reduction Department - Debt Reduction Campaign*Second Studious - Ads Management Digital Marketing Campaign*OnServe Digital Marketing - Ads Management Digital Marketing Campaign*London City Vintners - Ads Management Digital Marketing Campaign*Victory Home Improvement - Contract Estimates Campaign*Explode Digital Agency - Real Estate Ads Management Digital Marketing Campaign*Finance Alliance - Real Estate Financial Services Campaign
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TELUS International Philippines
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Philippines
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Outbound Sales Agent / Sales Quality Verifier / Subject Matter Expert / Quality Analyst
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Mar 2016 - Mar 2020
TELUS Consumer and Business to BusinessOutbound Sales Agent – April 6, 2016 – October 30, 2016Outbound Sales Quality Verifier – November 2, 2016 – August 6, 2017Outbound Sales Subject Matter Expert – August 7, 2017 – January 15, 2019Outbound Quality Analyst – January 15, 2019 – Present TELUS Consumer and Business to BusinessOutbound Sales Agent – April 6, 2016 – October 30, 2016Outbound Sales Quality Verifier – November 2, 2016 – August 6, 2017Outbound Sales Subject Matter Expert – August 7, 2017 – January 15, 2019Outbound Quality Analyst – January 15, 2019 – Present
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Nissan Motor Corporation
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Japan
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service General Administrator
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Mar 2015 - Mar 2016
Service Administrator Function - Customer appointment setting. Admin tasks and Service advisor.
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Office Administrator/ Marketing Executive
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Aug 2014 - Mar 2015
As an Office administrator, I perform office tasks. Updating Bank Approved Customer. As a Marketing Executive, selling company products and services. Customers may include businesses, governmental organizations, and individuals. I was also in charge of approaching potential customers with the aim of winning new business, as well as maintaining good relationships with clients.
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Wipro Digital Operations and Platforms
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Outsourcing and Offshoring Consulting
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400 - 500 Employee
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Technical and Sales Support Associate / Workforce - Data Analyst
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Mar 2013 - Feb 2014
As a TSR and SSA I was handling first call resolution for home phone features technical support and dispatching home phone cable repair technicians for aerial and buried service wire maintenance. As a Workforce Real Time Analyst, I was responsible for the account's AHT, ACW, Service Level Adherence and Absenteeism reports. As a TSR and SSA I was handling first call resolution for home phone features technical support and dispatching home phone cable repair technicians for aerial and buried service wire maintenance. As a Workforce Real Time Analyst, I was responsible for the account's AHT, ACW, Service Level Adherence and Absenteeism reports.
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Arabian FAL Company
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Saudi Arabia
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Oil and Gas
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500 - 600 Employee
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Executive Secretary to the President and CEO
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Apr 2011 - Apr 2013
I perform office tasks such as checking and answering emails, booking hotels, car rentals and flights, auditing office expenses and supplies, managing scheduled meetings and appointments, taking down minutes of the meeting, and answering phone calls as the office receptionist. I perform office tasks such as checking and answering emails, booking hotels, car rentals and flights, auditing office expenses and supplies, managing scheduled meetings and appointments, taking down minutes of the meeting, and answering phone calls as the office receptionist.
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WNS Global Services
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Financial Services
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300 - 400 Employee
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Customer Retention Representative
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Nov 2009 - Oct 2010
As Customer Retention Specialist I am responsible for renewing sim card activation and retaining customer ‘s services and as a Sales representative, I was in charge of providing latest promotions to the existing customers. As Customer Retention Specialist I am responsible for renewing sim card activation and retaining customer ‘s services and as a Sales representative, I was in charge of providing latest promotions to the existing customers.
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NCO Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Outbound Sales Agent / Workforce - Dialer Analyst
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Mar 2006 - Oct 2009
In charge of the Workforce team and handling various reports for Outbound and Inbound Sales Accounts. Supervising Dialer Team for sales outbound accounts reports and statistics. Outbound telemarketing sales agent for TELCO mobile phone and internet plans. In charge of the Workforce team and handling various reports for Outbound and Inbound Sales Accounts. Supervising Dialer Team for sales outbound accounts reports and statistics. Outbound telemarketing sales agent for TELCO mobile phone and internet plans.
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Education
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2001 - 2005
Don Bosco Technical Institute, Victorias
Bachelor's degree, Mechanical Engineering Related Technologies/Technicians
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