Jennifer Young, PHR
Director of HR & Administration at Entertainment Experts- Claim this Profile
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Bio
Experience
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Entertainment Experts
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Director of HR & Administration
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Sep 2022 - Present
San Antonio, Texas Metropolitan Area
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Aventel
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United States
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Public Safety
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1 - 100 Employee
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Chief Of Staff
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Mar 2022 - Aug 2022
Denver, Colorado, United States
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RFI Group
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United States
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Business Consulting and Services
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Chief Of Staff
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Mar 2022 - Aug 2022
Denver, Colorado, United States
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Little Pub Holdings, LLC
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United States
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Restaurants
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1 - 100 Employee
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Director of HR & Administration
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May 2010 - Aug 2021
Denver, Colorado, United States Built Little Pub Company’s HR, Payroll, Benefit and Business Insurance programs from the ground up. Established infrastructure, policies, procedures, and protocol for all aspects of Office Management, Risk Management and Human Capital Management. ➤Integral role in successfully growing the business from 12 to 27 bars and restaurants in the Denver Metro Area and increasing the workforce from 150 to 400+ employees ➤Collaborated and strategized with the two other members of the Sr… Show more Built Little Pub Company’s HR, Payroll, Benefit and Business Insurance programs from the ground up. Established infrastructure, policies, procedures, and protocol for all aspects of Office Management, Risk Management and Human Capital Management. ➤Integral role in successfully growing the business from 12 to 27 bars and restaurants in the Denver Metro Area and increasing the workforce from 150 to 400+ employees ➤Collaborated and strategized with the two other members of the Sr. Leadership Team to actively identify Operational, Financial and Organizational opportunities ➤Directly managed Sr. Payroll & Benefits Specialist and Office Manager ➤Developed and maintained productive relationships with a multitude of vendors ➤Instituted programs such as the Company’s 401k Plan, Service Anniversary Recognition, Alcohol Awareness Policy, Safety Program, Workplace Respect Training, New Manager Training, Performance Evaluations, Leadership Bonus Program and Paid Time Off (PTO) ➤Delivered successful projects through planning, organizing, time management, contract management and budgeting ➤Managed all business insurance policies, loss control, risk management, lawsuits, and the annual commercial package renewal, including vendor management (brokers, attorneys, carriers and claim adjustors) for General Liability, Liquor Liability, Property Coverage, Auto Coverage, Workers Compensation, Umbrella, and other considerations for new lines of coverage ➤Supported the Ownership Team during the COVID-19 pandemic, serving as the Company’s primary contact for all employees, managers, business partners and customers. Oversaw two mass reductions in force (RIFs) and temporary closures of 20+ businesses. Coordinated all health screening, testing, sick leave, deep cleaning, public announcement, and outbreak requirements, while working closely with staff, management, ownership, and local health department officials
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HR Manager
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Apr 2009 - May 2010
Denver, Colorado, United States
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Janus Henderson Investors
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United Kingdom
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Financial Services
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700 & Above Employee
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HR Generalist
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Jun 2007 - Feb 2009
Denver, Colorado, United States Resolved workplace and employee relations issues by providing coaching to 700+ employees and 150+ managers. Collaborated with all Human Resource functions to effectively execute Human Resource and companywide initiatives related to staffing, compensation, diversity, benefits, professional development, training, and compliance. ➤Improved employee performance through the development of performance objectives and competencies, recognition, compensation, counseling, and disciplinary… Show more Resolved workplace and employee relations issues by providing coaching to 700+ employees and 150+ managers. Collaborated with all Human Resource functions to effectively execute Human Resource and companywide initiatives related to staffing, compensation, diversity, benefits, professional development, training, and compliance. ➤Improved employee performance through the development of performance objectives and competencies, recognition, compensation, counseling, and disciplinary action ➤Encouraged professional development through assessment and delivery of individual DiSC Profile and 360 Full Engagement Profile results, and administration of the Tuition Reimbursement Program ➤Managed the presentation development and distribution of the 2008 employee engagement survey results in partnership with the Great Places to Work Institute ➤Served on a cross-functional team to reduce the company’s carbon footprint and support the Go Greener initiative ➤Partnered with inside and outside counsel to review and develop company policies and procedures ➤Strengthened vendor relations through management of the Unemployment Claim Process and Outplacement Services ➤Successfully on-boarded new employees through New Hire Orientation, Benefit Orientation, and individual on-boarding interviews Show less
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Richmond American Homes
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United States
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Construction
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700 & Above Employee
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HR Consultant
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Jul 2004 - Jun 2007
Denver, Colorado, United States Progressive Human Resource experience achieved through two promotions during a three-year period. Provided employee relations support, policy and procedure implementation and benefit interpretation for 600+ employees and 100+ managers throughout the nation. ➤Promoted positive employee relations and morale through leadership of an employee-led committee, maintenance of employee reward program and development of employee communications/newsletters ➤Counseled managers in performance… Show more Progressive Human Resource experience achieved through two promotions during a three-year period. Provided employee relations support, policy and procedure implementation and benefit interpretation for 600+ employees and 100+ managers throughout the nation. ➤Promoted positive employee relations and morale through leadership of an employee-led committee, maintenance of employee reward program and development of employee communications/newsletters ➤Counseled managers in performance management and employee development to increase team effectiveness ➤Administered the promotion, salary adjustment and merit increase process, through compensation review, recommendation, and approval process to ensure internal equity and competitive compensation ➤Facilitated employee-focused trainings, including Supervisor Training, Performance Appraisal Process, New Hire Orientation and Kronos Timekeeping to advance skill levels for employees and management ➤Managed projects from conception to implementation, including the development of an on-line New Hire Orientation program ➤Drove training needs analysis and process improvements, through completion of Employee Surveys and Exit Interviews ➤Hired better qualified candidates through behavioral interviewing and review of background investigation results ➤Educated employees and managers regarding leaves of absence, specifically PTO, STD, FMLA and work restrictions to ensure laws and policies were adhered to
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Corporate Recruiter
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Oct 2003 - Jun 2004
Partnered with hiring authorities in workforce planning and staffing strategies for Richmond American Homes, Home American Mortgage & American Home Insurance (Subsidiaries of MDC Holdings, Inc.). ➤Sourced and identified candidates through direct sourcing, referral generation, internet data mining, internal applicant tracking systems, and advertising ➤Managed the hiring process, including candidate qualification, salary negotiation and offer extension
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Recruiter
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Apr 2000 - Oct 2003
Denver, Colorado, United States A boutique staffing firm, specializing in staffing solutions for a variety of industries.
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Education
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Colorado State University
BS - Business Administration, Marketing