Experience

Blu Pagoda LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Creative Communications/Editorial Services

  • Aug 2022 - Present



Johnson & Wales University

• United States
• Higher Education
• 700 & Above Employee

• Human Resources Communications and Data Manager

  • Jun 2010 - Present

  Articulate and advance the human resources identity and reputation through written, verbal and online communications, bringing the brand to life through strategic planning and sharing responsibility for deadlines, budget and results • Collaborate with HR and other management and staff in the development and implementation of HR-related communications campaigns (newsletters, employee recruitment marketing, electronic policies and publications, departmental website content and other written and… Show more Articulate and advance the human resources identity and reputation through written, verbal and online communications, bringing the brand to life through strategic planning and sharing responsibility for deadlines, budget and results • Collaborate with HR and other management and staff in the development and implementation of HR-related communications campaigns (newsletters, employee recruitment marketing, electronic policies and publications, departmental website content and other written and electronic HR communications) • Partner with functional area heads and executives in the planning, development, implementation and administration of major HR initiatives • Serve as editor, advisor and content creator for strategic program, policy and compliance communications across multiple mediums • Function as Web Content Administrator for the university’s employee self-service website, soliciting input and creating content to engage and inform employees • Consult with HR executives and other management to determine the scope of the HRIS system and ascertain organizational needs for HR-related information • Monitor the HRIS system and linkups with other departmental systems to ensure proper functionality • Proofread and edit HR policies, employee handbooks, guides and other key communications to ensure compliance with AP Style, university editorial standards and evolving regulations • Manage the research, design, review and production of HR policies, procedures and other communications including planning delivery platforms (website, intranet, direct mail, etc.) • Establish standards for HR and payroll data collection and maintenance; oversee data management • Explore new communications vehicles to better reach and engage employees, including various means to obtain employee feedback (employee engagement surveys)

• University Employment Services Manager

  • Sep 2004 - Jun 2010

  Supervised, guided and developed HR staff in the administration of Family and Medical Leave Act (FMLA), workers’ compensation, Occupational Safety and Health Administration (OSHA) and Long-Term Disability (LTD) benefits for multistate university locations • Investigated and responded to employee ADA claims and requests for accommodation • Drafted and revised staff and faculty policies and procedures for distribution via the university’s intranet • Responded to management and employee questions… Show more Supervised, guided and developed HR staff in the administration of Family and Medical Leave Act (FMLA), workers’ compensation, Occupational Safety and Health Administration (OSHA) and Long-Term Disability (LTD) benefits for multistate university locations • Investigated and responded to employee ADA claims and requests for accommodation • Drafted and revised staff and faculty policies and procedures for distribution via the university’s intranet • Responded to management and employee questions regarding HR matters and university policies and procedures • Provided counseling to employees and conducted investigations to resolve employee relations issues • Worked in conjunction with the HR director and benefits manager in the development and implementation of various programs, plans, policies and procedures • Managed the university’s online recruitment system and worked with recruitment website vendor to enhance the online recruitment workflow and site performance • Recommended and implemented improved processes, procedures and policies pertaining to recruitment • Counseled hiring managers regarding university hiring policies and practices and provided one-on-one online recruitment system training • Communicated with applicants, the public and the university community regarding recruitment and staffing • Planned, coordinated and conducted educational sessions on topics related to recruitment

• Workers’ Compensation/Leave Coordinator

  • Dec 1997 - Sep 2004

  Administered all Family and Medical Leave Act (FMLA), workers’ compensation, Occupational Safety and Health Administration (OSHA) and Long-Term Disability (LTD) benefits for multistate university locations (2,200 employees nationwide), keeping abreast of current federal, state and local regulations relative to leave and workers’ compensation • Communicated with employees and management regarding various policies, procedures, laws, standards and government regulations relating to leaves of… Show more Administered all Family and Medical Leave Act (FMLA), workers’ compensation, Occupational Safety and Health Administration (OSHA) and Long-Term Disability (LTD) benefits for multistate university locations (2,200 employees nationwide), keeping abreast of current federal, state and local regulations relative to leave and workers’ compensation • Communicated with employees and management regarding various policies, procedures, laws, standards and government regulations relating to leaves of absence (FMLA, state leave laws, temporary disability, etc.) and workers' compensation • Worked closely with the payroll team and management in the administration and maintenance of individual employee leaves and return-to-work initiatives • Provided appropriate counseling, direction and resolution to sensitive employee matters • Processed workers' compensation claims and worked with insurance providers throughout the claims administration process, maintaining records as required • Maintained the OSHA log; completed and submitted annual OSHA survey and other applicable forms as required by law • Ensured university compliance with applicable laws, regulations and policies relating to leaves and workers' compensation, maintaining records accordingly • Assisted in the administration of benefit programs including COBRA and LTD