Quality Assurance Specialist

• Feb 2022 - Present

Clinical Data Abstractor

• Sep 2019 - Feb 2020

Support deliverables across all therapeutic lines from the Digital Patient Clone™ and other Life Sciences products to the Life Sciences sector. • Perform clinical data abstraction based upon project specific work.• Assist in recommending action plans to improve abstracting clinical data.• Redact documentation from record copies according to project specifications. • Provide input into the updating and maintenance of the master clinical data abstraction manual to include client question & answer tracking as well as references and instructions distributed to the project team. Show less

Office Coordinator

• Oct 2016 - Oct 2018

Chiropractic Assistant

• Oct 2014 - Jul 2016

Received and checked in patients. Roomed patients; ensured accuracy of medical history and recorded vitals as needed. Scheduled patient visits to conform to their treatment plan. Managed practice provider and massage therapy schedules. Collected and processed patient payments. Answered phones and provided customer service. Received and checked in patients. Roomed patients; ensured accuracy of medical history and recorded vitals as needed. Scheduled patient visits to conform to their treatment plan. Managed practice provider and massage therapy schedules. Collected and processed patient payments. Answered phones and provided customer service.

Clinical Data Coordinator

• Oct 2014 - Jan 2016

Coordinated, processed,and ensured quality control of clinical trial data. Abstracted data to enter into case report forms per data submission guidelines. Collected, processed and shipped lab specimens in accordance with protocol, DOT, IATA, and other applicable regulations. Dangerous Goods, which include Category A Infectious Substances and Category B Biological Substances, personal protective equipment and blood born pathogen training. Conducted EKGs and recorded vital signs per protocol. Maintained and file protocol regulatory documents. Assisted with patient scheduling for procedures and follow up to maintain protocol compliance. Assisted the Nurse Coordinators as needed. Maintained American Heart Association BLS certification. Show less

Health Information Specialist

• May 2012 - May 2014

Built electronic medical records utilizing multiple computer and web based programs. Analyzed patient records to ensure accuracy and completeness per provider guidelines. Provided technical assistance navigating the EMR to clinical staff and physicians. Utilized programs including EPIC, Healthbook, Meditech, e-MD and Centricity. Followed up on patient labs and testing so they are available in the patient’s chart for provider review. Processed requests for release of information (ROI) billable and non-billable. Answered the phones for customer service and routed calls as needed. Show less

Sales & Administration

• Jan 2007 - 2012

Sales: Showing homes to buyers Conducting open houses Contacting new clients and following up on leads. Administration: Assemble records in compliance with the Idaho Real Estate Commission. Review and audit files frequently for compliance. Enter listings into the Coeur d’Alene MLS system. Generate real estate documents for agents and clients. Create and proofread office correspondence. Coordinate and provide paperwork for real estate showings and listing appointments. Create individual websites for office listings. Maintain office filing and update records as needed. Show less

EMR Clerk

• Mar 2011 - Jun 2011

Process requests for release of information (ROI) in compliance with regulatory law. Maintain the accounts payable and receivable for the department. Scan medical records into electronic medical record system. Answer incoming phone calls. Pull charts for patient visits and file all charts back properly. Provide administrative support for doctors and nurses. Understand and follow all office protocol. Process requests for release of information (ROI) in compliance with regulatory law. Maintain the accounts payable and receivable for the department. Scan medical records into electronic medical record system. Answer incoming phone calls. Pull charts for patient visits and file all charts back properly. Provide administrative support for doctors and nurses. Understand and follow all office protocol.

Internship

• May 2004 - May 2004

A directed clinical practice in the medical records department under the supervision of the Director for 40 hours per week for four weeks. Included time spent in transcription, coding, billing, cancer registrar, and quality assurance. A directed clinical practice in the medical records department under the supervision of the Director for 40 hours per week for four weeks. Included time spent in transcription, coding, billing, cancer registrar, and quality assurance.

A/P Clerk & Receptionist

• Jul 2003 - Apr 2004

Processed accounts payable and entered into computer system. Generated weekly accounts payable reports and maintained AP filing. Performed front end office duties, answered multiple phone lines. Sorted and distributed incoming faxes and mail. Prepared payroll for office manager. Processed accounts payable and entered into computer system. Generated weekly accounts payable reports and maintained AP filing. Performed front end office duties, answered multiple phone lines. Sorted and distributed incoming faxes and mail. Prepared payroll for office manager.