Jennifer Fish

Project Manager at John McNeil Studio
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Daniel Pires

I worked with Jennifer during her time as a Project Manager in the Services Strategy department. I had been developing curriculum for a few years for new products and services being launched, and until Jennifer joined the team there didn't seem to be a consistent approach to post-launch activities, reporting or communication amongst key stakeholders. She spearheaded several monthly Post-Launch reporting calls and drove tremendous value and collaboration, identifying both wins and opportunities for improvement, and helped facilitate difficult conversations with ease. I highly recommend Jennifer for a Project Management position.

Peter Ortiz

I've managed Jennifer directly for the past two years. I've always been impressed by her ability to "get things done." Her determination and work ethic are second to none. She navigates cross functional assignments with skill and repeatedly presents to cross functional teams, including Senior Leadership. I never have to worry about Jennifer hitting a deadline, which makes my job easier. She works with integrity and purpose, and makes for a good leadership candidate. She's an ideal asset to any team.

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Credentials

  • Certified Document Imaging Architect (CDIA+)
    CompTIA
    Jan, 2007
    - Oct, 2024
  • Project Management Professional (PMP)
    Project Management Institute

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • Aug 2023 - Present
    • United States
    • Software Development
    • 700 & Above Employee
    • Business Analyst, Global Business Planning
      • Mar 2020 - May 2023
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Program Manager @ Salesforce
      • Nov 2019 - Mar 2020
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Project Manager | Services Strategy Analyst
      • Jan 2015 - Apr 2019

      Promoted multiple times throughout tenure to analyze, launch, and oversee products in the newly-created Services division. Championed the entire post-development process from initial ramp up through KPI tracking through analytics reporting to ensure alignment toward forecasted goals. Tracked KPIs, created presentations, and generated critical reports to enhance business strategy, propelling record-breaking success in a quickly evolving space of cloud-based services (SaaS). Key Accomplishments: ► Implemented the Stage-Gate process to streamline the launch process for new services, maximizing efficiency and results ► Steered DocumentMall project, working with minimum supervision and support while ensuring launch success ► Designed a post-launch reporting process, which included templates for metrics to report on at monthly meetings ► Launched over 25 new service offerings in new portfolio space with an attained goal of over $12M ► Graduated from four-month Emerging Leaders Program, offered only to select individuals who demonstrate excellence Show less

    • United States
    • Events Services
    • 1 - 100 Employee
    • Office Manager
      • May 2014 - Nov 2016

      Organized and scheduled events for various entertainers. Managed event entertainment for Grad Nights, Bar Mitzvahs, Birthday Parties and Corporate Events. Organized and scheduled events for various entertainers. Managed event entertainment for Grad Nights, Bar Mitzvahs, Birthday Parties and Corporate Events.

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Program Manager, New Business Development & Alliances
      • Jan 2013 - Jan 2015

      Selected during early stages of Stage Gate initiative to spearhead efforts and establish sustainable processes. Managed pipeline of potential partnerships and inputting all communication notes into dashboard. Analyzed performance metrics against projections, and performed 3C analyses to assess business cases. Worked tenaciously to innovate and implement key solutions.Key Accomplishments: ► Liaised between all outside partners, building strong long-term relationships for beneficial solution implementation► Guided all innovation in Stage Gate production before being promoted to lead next step in the process Show less

    • National Sales Support Manager
      • Apr 2008 - Jul 2013

      Supported the first service offering, DocumentMall SaaS, which was a cloud-based document management system. Boosted customer satisfaction by traveling as needed or participating in customer calls virtually alongside sales team members. Consistently hit team goals, driving sales and revenues for continued growth.Key Accomplishments: ► Authored Statement of Work to assist in closing of regional deals► Trained Sales Representatives and System Engineers, while also delivering engaging demos to potential customers Show less

    • Customer Support Manager | Regional Trainer
      • Apr 2007 - Apr 2008

      Led customer training and support across the entire western region. Coordinated all software renewals, served as liaison with customers, and assisted with installs/troubleshooting by utilizing Utilized WebEx training and on-site meetings. Key Accomplishments: ► Selected as keynote speaker at CompTIAA Breakaway Conference in 2007

    • Regional Sales Support Manager
      • Apr 2005 - Apr 2007

      Analyzed direct and dealer sales channels for the region and identified opportunities for improvement. Planned and executed sales events to enhance promotional efforts and boost the bottom line.

    • Associate Marketing Specialist
      • Apr 2003 - Apr 2005

      Recruited while company was in startup phase to support regional sales, generate leads, analyze data, and report key metrics. Managed free trial program and assisted with internal account creation. Led recurring web seminars for diverse audiences to boost trials and conversions.

Education

  • Santa Clara University
    Marketing
    1997 - 2004

Community

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