Office Manager

• Jan 2019 - Present

Maternity Leave

• Jun 2018 - Present

Accounting Specialist (Contract)

• Sep 2017 - May 2018

* Process and mail vendor 1099-INTs * Open department mail and distribute to director or for processing * Receive and process all tuition and activity payments * Input all tuition and activity payments to tracking spreadsheets and student accounts * Import recurring tuition payments to student accounts * Create activity signup forms on website, to include payment options * Create and manage tracking spreadsheets for signups and payments * Follow up on missing payments * Process all invoices weekly, attaining all required approvals and coding * Process all reimbursement requests and purchase orders weekly, verifying and obtaining all necessary approvals and codes * Problem solve/resolve discrepancies in codes and requests * Deposit checks electronically, and cash deposits at bank on a weekly basis * File all relevant backup and paperwork * Manage employment files * Submit all employee benefits enrollment and re-enrollment paperwork and file * Follow up on benefits issues * Maintain benefits tracking spreadsheets * Use DocuSign to send and manage tuition and employment contracts * Manage spreadsheet for tuition costs, adjustments, and payments Show less

Accounting Administrator

• Jan 2015 - Dec 2016

*Processing and logging membership cancellations and downgrades received from sales team. Adjust membership dues and membership types accordingly.*Apply member checks to accounts.*Trouble-shoot checks received without remittance or account number.*Process returned mail*Process address updates from USPS*Remove charging privileges for members who are 60 days past due on their account.*Contact all member's (active and cancelled) who are 90-days or more past due.*Work with past due members to create payment plans; contact if delinquent*Send 90 day+ members to Transworld for additional calling and letters if no payment/contact by end of month.*Forward members, who have completed Transworld (6 weeks), to Cash Management Supervisor to attempt once more contact before collections.*Process member credit cards from remittance.*Scan and index membership contracts, membership change requests, daycare, swim, miscellaneous emails, and other membership related paperwork to Knowledge Lake software.*Reconcile contract entry and contract logging to original contract.*Send monthly membership surveys.*Download, log, and distribute previous month's survey scores.*Act as backup to our Membership Accounts team (customer service), in both the office and the phone queue.*Primary contact for receiving phone payments in the Medical Billing queue.*Backup for Medical Billing team for CSI Transfers (HIPAA compliant transfers of medical balances to athletic membership account).*Backup for Medical Billing team for Electronic Funds Transfer; processed in the Medical Spa system (NexTech), once our accountants received the payment from the bank.*Medical Billing reconciler from Feb 2015-Nov 2015*Assist Medical Billing reconciler in finding discrepancies in Medical Spa Allergan Brilliant Distinctions Coupon adjustments*Occasional backup for patient check processing.*Other projects and duties as required. Show less

Maternity Leave

• Nov 2014 - Jan 2015

Medical Payment Poster

• Apr 2013 - Nov 2014

*Manually posting patient credit cards from remits onto patient accounts daily*Posting patient checks to their accounts daily*Manually posting insurance checks to patient accounts, within 1-2 business days of receipt; to include posting adjustments, and transferring to patient responsibility.*Review insurance EOBs for any errors, making notes on the patient account/voucher, and informing the appropriate medical team member - daily.*Verifying insurance benefits for all Podiatry and Physical therapy patients, as well as medical massage patients when requested. As requested for same-day appointments. (Done 2 days prior to appointment, and again the day of for any newer appointments.)*Verified auto claim and Labor & Industry claims benefits; confirming visits allowed and visits used, and all pertinent information.*Worked with biller and therapists to ensure that L&I patients were approved for their next sets of visits: informed therapists and patients when they were denied more visits.*Assisted in applying unapplied patient payments on a weekly basis*Backup for processing CSI transfers; HIPAA compliant transfers of medical balances to athletic membership account. Show less

Accounting Clerk - Medical Billing

• Feb 2012 - Apr 2013

*Responsible for monitoring accounts receivables for multiple medical systems/medical teams, and following up with insurance companies on why they claims had not been yet been processed. *Process patient check payments daily.*Utilizing Navinet and OneHealthPort, as well as insurance provider hotlines to verify patient benefits, for podiatry and physical therapy, one day prior to appointment. Medical massage verifications as requested.*Backup to process patient credit cards by remit.*Backup to Medical Payment Poster for application of unassigned payments to accounts.*Other duties as assigned. Show less

Accounting Clerk - Membership

• Aug 2011 - Feb 2012

*Post member checks in CSI*Perform 30, 60, and 90 day Past Due account maintenance*Process refunds to cancelled members with credits*Process Invoices for regular monthly processing; verifying amounts, calling vendors regarding discrepancies, etc.*Assist with Membership (Customer Service) Phone Queue*Backup to Medical Billing on Accounts Receivable processes*Assist Cash Management Supervisor with Year End account audit; funds to Unclaimed Property, year end refunds, etcetera.*Projects and other duties as required Show less

Invoice Demographics Specialist (Contract)

• Mar 2011 - Aug 2011

▪ Updated and corrected member addresses.▪ Scanned and indexed member information and incident reports.▪ Executed patient credit card payments as requested through medical billing department.▪ Actively engaged with Medical Billing Department to keep all billings and invoices current; daily patient and insurance aging reports.▪ Worked closely with Cash Management Supervisor to assist with software transition; entered and posted data from old database into new. Performed some reconciliation.▪ Other duties as assigned. Show less

A/P Generalist (Contract)

• Jul 2010 - Sep 2010

*Performed excel sheet analysis and data variance reviews to find trends. *Utilized EnterpriseOne (JDE) to enter purchase orders, enter/verify vouchers, enter journal entries, perform journal entry adjustments, enter/write dummy checks, submit payments for management approvals, and execute revenue share reclassing. *Used excel to import partner information into JDE. *Processed business unit reallocations on Wells Fargo website. *Processed automated bank stop payments via phone. *Assisted with check runs. *Open/sort/distribute department mail *Other duties and assistance as assigned Show less

AP Specialist

• Jan 2008 - Jan 2009

* Ensured that AP processors appropriately entered all invoice information into EnterpriseOne database.* Carried out daily journal entries in accordance with bank report, reallocated funds, and provided copies of bank report for appropriate accountants and processors. Assigned to enter all deposits on a regular basis.* Conducted bi-weekly check runs derived from system entries and approved batches; including joint venture payments.* Took charge in uploading check payments and cancellations to bank website.* Kept client’s names and addresses updated and checked vendors’ and homebuyers’ information in the database.* Supported the coding of invoices to be processed and entered by processors; worked closely with peers in sorting and allocating of accounting mail.* Provided insights as well as support in converting Budget Administrator responsibilities to Estimator duties.* Organized approved and paid invoice batches for scanning into FileNet; conducted monthly FileNet audit to ensure that all batches had been scanned.* Actively involved in the transition and testing of in-house database to EnterpriseOne. Show less

Contracts Administrator

• Aug 2008 - Dec 2008

* Reviewed and assessed all data submitted by land development project managers, including budget information and proposals sent through e-mail* Combined database information into appropriate, new Word document; ensured that all information transferred were accurate while modifying contract, as necessary.* Combined contract and e-mail backup into Adobe setup and sent document to appropriate vendor contacts and to project manager to sign using DocuSign.* Involved in maintaining and documenting files as assigned by accountants and project managers. Show less

Budget Administrator

• Jul 2004 - Aug 2008

* Verified, converted, and entered sales and buyer information into central database through the use of multiple databases and programs.* Drafted reports to create and post payments for vendor-partners, as well as to produce vendor/house specific payment reports (NTP), and house specific information/product list (LPE).* Rationalized daily Excel report to be used in a 10-day production overview for vendors and internal customers.* E-mailed daily discharge information, such as NTP, LPE and daily update to appropriate vendor partners and internal customers.* Processed house specific revisions for any product and payment changes.* Acted as an EnterpriseOne “Super User” responsible for learning and defining on how to utilize the system. Worked closely with other department “Super Users” and in-house systems specialist, the WRECO Controller.* Built relationships with other department staff/management; served as a primary point of contact for all system/process questions, problems, and changes, as well as process improvements.* Assumed senior-level functions, such as creating process changes and business decisions and keeping the manager up-to-date on all team projects.* Established and implemented training schedule for new Budget Administrators.* Researched and resolved continuing issues concerning payment and system related problems. Show less

Administrative Assistant

• Apr 2004 - Jul 2004

* Carried out various administrative duties, including performing heavy filing and producing copies of multiple materials.* Distributed checks to appropriate individuals.* Organized homeowner manuals as well as gathered necessary information through the use of company database.* Assumed reception duties, such as answering mail and phone calls, as well as greeting company affiliates and guests.

Receptionist

• Jan 2004 - Apr 2004

* Answered multi-line phone; often gathering information from the caller to assist in determining who the client needed to speak with in regards to claims * Answered questions based on information found in the database * Heavy filing *Opened and directed incoming mail * Recalled pertinent files from storage * Other tasks as needed * Answered multi-line phone; often gathering information from the caller to assist in determining who the client needed to speak with in regards to claims * Answered questions based on information found in the database * Heavy filing *Opened and directed incoming mail * Recalled pertinent files from storage * Other tasks as needed

Mental Health Paraprofessional - 3rd Shift Supervisor

• Feb 2003 - Aug 2003

Worked in a facility dedicated to the rehabilitation of mentally ill individuals. Encouraged proper use of medication and personal hygiene. Worked with individuals socially, encouraging good personal, work and social habits. Educated the effects of drugs and alcohol in conjunction with medications. Assisted members in coming to terms with mental illness and with realizing that they have the potential to be self-sufficient and socially adept. Worked in a facility dedicated to the rehabilitation of mentally ill individuals. Encouraged proper use of medication and personal hygiene. Worked with individuals socially, encouraging good personal, work and social habits. Educated the effects of drugs and alcohol in conjunction with medications. Assisted members in coming to terms with mental illness and with realizing that they have the potential to be self-sufficient and socially adept.

Tutor & Note-taker

• 1999 - 2003

Took complete, clear, and concise class discussion notes for students with learning disabilities. Also tutored a variety of students with varying disabilities and levels of concentration by altering my tutor methods according to each student and their needs; this included typing dictation, reading assignments, editing papers, helping with organization, specialized study methods, etc. Took complete, clear, and concise class discussion notes for students with learning disabilities. Also tutored a variety of students with varying disabilities and levels of concentration by altering my tutor methods according to each student and their needs; this included typing dictation, reading assignments, editing papers, helping with organization, specialized study methods, etc.

Data Entrant

• May 2002 - Jul 2002

Performed data entry duties for a company which assisted other companies by organizing and electronically filing hard copy data. Assisted in training new employees, and worked difficult files. Started entry and organized new site while performing adjunct supervisory duties. Performed data entry duties for a company which assisted other companies by organizing and electronically filing hard copy data. Assisted in training new employees, and worked difficult files. Started entry and organized new site while performing adjunct supervisory duties.

Data Entrant

• May 2000 - Jul 2000

Entered tax information from various tax forms onto database. Verified entry of other employees. Worked mainframe and regular database regularly. Was given the task of additional duties including the entry of old tax information on PIMS, mailroom relief, and document feeder. Entered tax information from various tax forms onto database. Verified entry of other employees. Worked mainframe and regular database regularly. Was given the task of additional duties including the entry of old tax information on PIMS, mailroom relief, and document feeder.

Data Entrant

• May 1998 - Jul 1998

Entered tax information from various tax forms onto database. Verified entry of other employees. Worked mainframe and regular database regularly. Entered tax information from various tax forms onto database. Verified entry of other employees. Worked mainframe and regular database regularly.