Jennifer Masdea, MPH

Training Director, Health and Racial Equity at Health Resources in Action
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(386) 825-5501

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Kristan Bagley Jones

I had the pleasure of working with Jennifer Masdea as an external program improvement consultant. She was a thoughtful, creative and organized professional who assisted me greatly with developing programmatic goals. Ms. Masdea's ability to connect with staff regarding implementation of an evaluation process was stellar. I highly recommend her.

Christina Nikitopoulos, PhD

Jennifer Masdea is highly motivated, very positive, and asks great questions at the right times. She is always willing to learn. She takes pride in the work she does and it shows in what she produces. She is such a pleasure to work with - great personality, very respectful and cares about her work and the people she works with. Jennifer has excellent skills (presentation, writing, data analysis, team building, among many others) that have grown even more since she worked for me. Jennifer is a go-getter and she makes things happen. She brings that daily to the work place & to her performance. I highly recommend Jennifer in the next steps of her career.

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Credentials

  • Psychological First Aid
    Johns Hopkins Bloomberg School of Public Health
    Jan, 2021
    - Nov, 2024
  • Fundamentals of Facilitation for Racial Justice Work
    Interaction Institute for Social Change
    Feb, 2018
    - Nov, 2024

Experience

    • United States
    • Public Health
    • 100 - 200 Employee
    • Training Director, Health and Racial Equity
      • Apr 2021 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Program Evaluator, Race to Justice
      • Dec 2016 - Apr 2021

      Race to Justice is the NYC Department of Health and Mental Hygiene’s organizational change initiative for advancing racial equity and social justice. • Oversaw impact measurement for the Initiative’s staff learning and development strategy; designed and implemented evaluation projects, led data management and analysis, and liaised with external consultants • Managed the Initiative’s All-Staff Survey to examine changes in organizational culture and adoption of equity practices that promote racial justice; this biennial survey was administered to 7,000+ staff • Monitored and reported on the Initiative’s progress toward quarterly and annual key performance indicators • Facilitated interactive workshops on racism, power/privilege, implicit bias, structural inequity, and social justice for over 600 staff each year, including senior leaders and managers • Founded and facilitated the agency's weekly virtual COVID-19 Equity Town Hall attended by 500+ staff agency-wide to elevate equity concerns, increase transparency, and foster innovation and collaboration • Contributed to the vaccination of high-priority New York City residents by supporting the agency's Point of Dispensing Sites (PODs); elevated pertinent racial inequities to senior leadership • Partnered with key stakeholders to create a scalable and sustainable model for advancing racial equity • Contributed to strategic planning by designing logic models and identifying key performance measures • Organized virtual healing and wellness spaces for equity champions across the agency • Represented the Initiative at high-level senior leadership meetings and external racial equity conferences • Served on workgroups across the agency to develop equity guidelines and tools for dissemination • Led monthly presentations on racial equity for over 100+ new staff at the agency’s new hire orientation Show less

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Learning and Development Manager
      • Nov 2013 - Nov 2016

      The BNI-ART Institute disseminates evidence-based interventions to assist health care providers in identifying and addressing unhealthy substance use among patients.• Managed a team of six part-time trainers; facilitated weekly check-ins to create an inclusive team environment and designed program objectives and targets• Created and executed 150 trainings for 3,000 health care providers; achieved a 95% satisfaction rating and increased program referrals by 80%• Provided longterm coaching sessions to community health workers, nurses, and physicians• Forged relationships with existing and prospective organizational partners and human resource liaisons• Advanced strategic planning efforts with Institute leadership to identify opportunities for programdevelopment and develop a research agenda in collaboration with community stakeholders• Served as a per-diem Health Promotion Advocate at Boston Medical Center; screened ED patients forunhealthy substance use, led a brief counseling session, and referred to treatment services Show less

    • Graduate Teaching Assistant | Assessment and Planning for Health Promotion
      • Jan 2016 - May 2016

      • Addressed inquiries pertaining to core educational concepts for a class of 40 students, facilitated lectures, and graded assignments to promote the acquirement of primary community assessment skills (i.e., synthetic estimation utilizing secondary data, key informant interviews, field observations, and geographic mapping).• Attended bi-weekly meetings with lead instructor to refine course content, provide student progress updates, and contribute toward the adoption of effective teaching strategies. Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Organizational Development Consultant
      • Sep 2014 - Dec 2014

      The Dimock Center is a nationally recognized model of community health care that serves over 17,000 patients residing in historically disadvantaged Boston neighborhoods each year. • Mobilized a team of five consultants to design a new referral system to increase patient utilization of behavioral health services and interdisciplinary collaboration • Orchestrated a comprehensive needs assessment to collect data on staff culture and engagement, patient population, and existing behavioral health referral system • Co-authored a report outlining recommendations to streamline workflow, bolster staff productivity, and increase satisfaction amid significant organizational change; presented findings to staff and leadership Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Research Data Coordinator
      • Jan 2009 - Nov 2013

      Children’s Hospital Neighborhood Partnerships (CHNP) provides school and community-based behavioral health services to over 1,200 youth each year.• Promoted from Research Assistant to Research Data Coordinator• Created and implemented new data management systems for clinical and early intervention servicesprovided to over 500 students; led weekly data management trainings for program clinicians• Improved functionality and accuracy of SQL database in collaboration with program and IT leadership• Monitored program benchmarks against quarterly and annual SMART goals• Served as the lead quantitative data analyst for the program’s annual impact report Show less

    • Research Assistant II
      • Dec 2007 - Dec 2009

      • Oversaw data management and quantitative data analysis for clinical and early intervention services provided to over 350 students.• Streamlined documentation systems to better align with program evaluation protocols; served as the first point of contact for clinical staff inquiries.• Enhanced the customization of program services; analyzed quantitative data generated from annual school partner needs assessment survey completed by over 200 administrators, teachers, and support staff.

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Quality Improvement Consultant
      • Sep 2009 - Sep 2013

      The Children’s Wellness Initiative (CWI) provides school-based behavioral health services to over 500 youth each year. • Directed quality improvement projects to enhance patient care and increase family engagement • Designed data collection instruments including surveys and interview protocols; led focus groups with CWI staff and interns; collaborated with IT to extract relevant electronic medical record data • Conducted quantitative and qualitative data analysis to measure program impact • Authored final reports for CWI site managers, hospital leadership, school administrators, and funders Show less

Education

  • Boston University School of Public Health
    Master of Public Health (MPH), Maternal and Child Health Concentration
  • University of Massachusetts Boston
    Bachelor of Arts (BA), Psychology

Community

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