Account Manager

• Sep 2021 - Present

► Experience in commercial projects for HCP-facing materials, HCP-to-HCP interactions, medical sales representatives training and internal insight gathering material for post-launch products/brands ► Focus on the evolving landscape and challenges within the Neurology therapeutic area ► Experience in commercial projects for HCP-facing materials, HCP-to-HCP interactions, medical sales representatives training and internal insight gathering material for post-launch products/brands ► Focus on the evolving landscape and challenges within the Neurology therapeutic area

Associate Account Manager

• Nov 2020 - Aug 2021

► Experienced in a variety of HCPs and Patient/Consumer targeted medical affairs and commercial projects—including congress symposia, publications, strategic workshops, KOL identification and engagement, Virtual Advisory Platforms, Speaker Bureaus, Advisory Boards► Therapeutic areas include CNS disorders, cardiovascular rare diseases, oncology, ophthalmology, rare diseases and urology►Worked on the development of scope of works, project kickoff and plans, day-to-day client contact, project management and execution, medical, legal and regulatory (MLR) review management and financial management►Led client and internal meetings, prepared slide decks, status reports, agenda prior to meetings and recaps post-meeting

Senior Account Coordinator

• Aug 2020 - Oct 2020

Account Coordinator

• Aug 2019 - Jul 2020

Consultant

• Mar 2019 - Jun 2019

► Analyzed varying association branches’ business model to identify opportunities of integration and presented recommendations to C-Suite Executives, providing long term solutions and increasing sustainability for the firm. ► Conducted preliminary qualitative research with Directors and C-suite Executives to better understand the dynamic business models for each association branch and identify potential pain points. ► Deep analysis of financial data to increase cost savings through integration and increase revenue generation/mix through new partnerships and funding strategies. ► Researched market to pinpoint competition; enhancing services and providing sustainable competitive advantage.

Student Consultant

• Mar 2019 - May 2019

► Provided a successful and sustainable grocer to Downtown New Bedford for over 95,000 residents and future residents. ►Conducted preliminary research with city stakeholders and project stakeholders as well as field research to provide insights for recommendations. ► Analyzed quantitative data on the demographics, city budget/finances, and potential revenue generation. ► Researched the market and competitive landscape to ensure recommendations are attainable and sustainable. ► Provided a successful and sustainable grocer to Downtown New Bedford for over 95,000 residents and future residents. ►Conducted preliminary research with city stakeholders and project stakeholders as well as field research to provide insights for recommendations. ► Analyzed quantitative data on the demographics, city budget/finances, and potential revenue generation. ► Researched the market and competitive landscape to ensure recommendations are attainable and sustainable.

Student Consultant: Team Leader

• Jan 2019 - Apr 2019

► Managed and led a team of student consultants to diagnosis potential pain points in the Core Facilities across two cross-functional campus, Charles River Campus and the Medical Campus, and implement improvements. ► Scheduled on-site meetings with facilities directors to conduct preliminary qualitative research to identify unmet needs. ► Weekly presentation to established strategy and innovation mentor of current analysis and potential recommendations. ► Managed and led a team of student consultants to diagnosis potential pain points in the Core Facilities across two cross-functional campus, Charles River Campus and the Medical Campus, and implement improvements. ► Scheduled on-site meetings with facilities directors to conduct preliminary qualitative research to identify unmet needs. ► Weekly presentation to established strategy and innovation mentor of current analysis and potential recommendations.

Student Consultant

• Oct 2018 - Dec 2018

► Collaborated with other student consultants and analyzed operations and financial statements to increase the revenue, meeting the fiscal year profit, as well as increasing overall brand awareness in the Greater Boston Area. ► Conducted a firm and industry analysis and performed onsite observations to diagnosis areas of improvement. ► Met with client consistency to define project scope and determine deliverables to meet a strict seven-week deadline. ► Presented strategic recommendations on increasing profits, improving operations and expand brand awareness.

Residence Hall Coordinator

• May 2017 - Aug 2018

► Managed and implemented extensive training for over 30 employees, resulting in exceptional customer service and interpersonal skills. ► Used strong attention to details in order to act as a liaison between assistant director and staff members. ► Organized meetings between different level staff members to address and prevent any arising conflicts. ► Utilized strong communication and organizational skills to efficiently provide assistance to numerous University personnel and clients.

Co-Founder of Nutritious Food Demonstration

• Oct 2016 - May 2018

► Co-founder of the weekly 90 minutes nutritious food to increase nutrition awareness and education among diverse group of women and their family members. ► Utilized varying items received in the food pantry to develop dietarily restricted recipes weekly. ► Improved nutrition education by presenting facts behind each recipe and answer nutrition-related information. ► Provided comprehensive responses to dietary-related chronic disease topics; increasing awareness and education. ► Co-founder of the weekly 90 minutes nutritious food to increase nutrition awareness and education among diverse group of women and their family members. ► Utilized varying items received in the food pantry to develop dietarily restricted recipes weekly. ► Improved nutrition education by presenting facts behind each recipe and answer nutrition-related information. ► Provided comprehensive responses to dietary-related chronic disease topics; increasing awareness and education.

Facilities Supervisor

• Aug 2014 - May 2018

► Served as the main point of contact for customers to ensure a positive customer experience ► Responsible for providing exceptional customer service and support of the building and its members ► Troubleshoot and enforce entry policy, answer emails, process POS transactions, building walkthrough ► Served as the main point of contact for customers to ensure a positive customer experience ► Responsible for providing exceptional customer service and support of the building and its members ► Troubleshoot and enforce entry policy, answer emails, process POS transactions, building walkthrough

Practicum Intern

• Sep 2017 - Dec 2017

► Aided renowned dietician to create digital content targeted at young adults, families and the dietician and nutrition professional community to promote health communication. ► Generated over 20 recipes within strict criteria to meet varying nutritional health needs. ► Produced nutritional health content for over three different social media platforms to increase awareness. ► Developed and edited health photography and videography for Facebook Live and Instagram Live. ► Aided renowned dietician to create digital content targeted at young adults, families and the dietician and nutrition professional community to promote health communication. ► Generated over 20 recipes within strict criteria to meet varying nutritional health needs. ► Produced nutritional health content for over three different social media platforms to increase awareness. ► Developed and edited health photography and videography for Facebook Live and Instagram Live.

Nutrition Education and Community Outreach Intern

• Apr 2017 - Dec 2017

► Embraced working within diverse community settings to create partnerships with a strong sense of social justice for nutrition and health. ► Designed weekly nutrition education/community engagement activities for events with local communities throughout Greater Boston Area. ► Collaborated with leaders, partners and residents to create a holistic program for all members of the community. ► Promoted and advocated for healthier after-school activities and health-related education in the community.

Research Assistant

• Nov 2016 - May 2017

► Conducted independent research on Type 2 Diabetes under the guidance of Dr. Spartno ► Identified findings and gaps in the literature reviews and research through presentations. ► Analyzed and managed data into Excel spreadsheets to create a user-friendly poster for data collection. ► Conducted independent research on Type 2 Diabetes under the guidance of Dr. Spartno ► Identified findings and gaps in the literature reviews and research through presentations. ► Analyzed and managed data into Excel spreadsheets to create a user-friendly poster for data collection.

Intern/Volunteer

• Jan 2014 - Aug 2014

► Ensured the patient's satisfaction with meals while being restricted to specific dietary restrictions. ► Increased patients knowledge on their chronic conditions and subsequent diets pertaining to the conditions. ► Accurately entered in diet orders, data, and other specific requests. ► Ensured the patient's satisfaction with meals while being restricted to specific dietary restrictions. ► Increased patients knowledge on their chronic conditions and subsequent diets pertaining to the conditions. ► Accurately entered in diet orders, data, and other specific requests.