Experience

Jennifer Janeway Designs

• United States
• Interior Design
• 1 - 100 Employee

• Owner and Principal Designer

  • May 2020 - Present

  Jennifer Janeway Designs creates spaces using a thoughtful and structured approach that transforms your home into a place that both works for your family and is beautiful. We gain a deep understanding of how your family works, what your needs are, and what you love.Visit us at www.jenniferjanewaydesigns.com Jennifer Janeway Designs creates spaces using a thoughtful and structured approach that transforms your home into a place that both works for your family and is beautiful. We gain a deep understanding of how your family works, what your needs are, and what you love.Visit us at www.jenniferjanewaydesigns.com



Health Fidelity, An Edifecs Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Product Manager

  • Jun 2019 - Nov 2020



Allegheny Health Network

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director, Ambulatory Applications

  • May 2017 - Jun 2019

  Direct the Ambulatory Epic application teams, managing over 30 staff across the Ambulatory electronic health record (EHR), patient portal, mobile applications, patient flow and access, and various specialty modules for oncology, transplant, and wound care. Cultivate collaborative clinical and operational relationships to produce solutions that change patient’s lives.  - Manage the product roadmap for the Epic Ambulatory team, including analysis of feature adoption and implementation, synthesis of stakeholder feedback, and execution of all development lifecycle activities.- Directly produce meaningful improvements to patient’s lives through an innovative Care Pathway development and deployment project. Leads a cross-functional team that spans multiple organizations to develop pioneering solutions to better care for patients with acute and chronic conditions.- Leads daily production support efforts for approximately 550 physician practice locations including the management of all incidents, requests, and projects. - Decreased open incident and service requests by 50% within six weeks through focused burndown charts, integration of group and individual objectives, and productivity incentives. - Championed a new international presence in India and established all technology protocols and Standard Operating Procedures (SOP) for offshore collaboration.

• Senior Project Manager

  • Jun 2014 - May 2017

  Designed a new evidence-based clinical pathway program framework that included concept development, technical implementation, and execution strategy. Collaborated with CIO and Clinical Informatics to streamline project intake and prioritization, and developed a content management process. - Accelerated program delivery by implementing an agile methodology that produced rapid development and improved communication with stakeholders. - Crafted a technical Core Build model that applied standard Epic tools to all service lines, while allowing for clinical customization. - Maximized patient access to services by leveraging Epic’s population health tools to support the identification and management of high risk patients, and launching campaigns for patient outreach and wellness initiatives. - Achieved delivery of Epic Ambulatory to over 400 physician practices within 20 months through successful technical implementation planning.



UPMC

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Client Service Manager

  • Oct 2012 - Jun 2014

  Interfaced with all operational stakeholders to identify dynamic project priorities, requirements, and optimize delivery. Developed, administered, and tracked program budget encompassing hardware, consulting efforts, licensing, FTE costs, and cost center chargebacks. - Orchestrated the implementation and delivery of various Epic projects, including the Referral module, enterprise Radiology Scheduling, and the 2012 Upgrade.- Recruited new hires and mentored staff members to influence professional development and drive workforce excellence. - Supervised Project Management team of six in the tracking and monitoring of all projects through the utilization of standard and HP Project and Portfolio Management tools. - Established new procedures and templates that optimized the management and oversight of technical and process documentation.



Allegheny Health Network

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Project Manager

  • Nov 2011 - Oct 2012

  Delivered complex clinical systems, including hardware and application configuration, interface integration, and support of internal/external quality and performance initiatives. - Accelerated the delivery of successful system integrations in excess of $2M. - Developed enterprise-level PMO project reporting dashboards utilized by the entire IT division. - Composed Management Control Procedures and mentored internal PMO team in consistent reporting and uniform process deployment efforts.



UPMC - Technology Development Center

• Product Manager, Mobile Application Development

  • May 2011 - Nov 2011



UPMC

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Project Manager, EpicCare Ambulatory

  • Apr 2008 - May 2011



Medcom Solutions

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Director of Consulting Services

  • Apr 2005 - Mar 2008

• Director of Information Technology

  • Jan 1999 - Apr 2005