Experience

Kestra Medical Technologies, Inc.

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Director, Clinical Field Operations and Training

  • May 2021 - Present

  Remote Service Operations Department • Lead a team of 17 service care coordinators, newly created role • Oversee 500+ 1099 contractors with plans to expand to over 2000 • Conceptualized and launched the service department in 3 months • Implemented the hiring and HR on-boarding process within organization for 1099’s • Developed competitive contract language for 1099’s • Designed infrastructure for the service department and associated SOP’s • Improve software for dispatching to… Show more Service Operations Department • Lead a team of 17 service care coordinators, newly created role • Oversee 500+ 1099 contractors with plans to expand to over 2000 • Conceptualized and launched the service department in 3 months • Implemented the hiring and HR on-boarding process within organization for 1099’s • Developed competitive contract language for 1099’s • Designed infrastructure for the service department and associated SOP’s • Improve software for dispatching to contractors • Provide recommendations for improved sales operations Training Department • Lead a team of 2 for corporate and field-based trainers • Oversee 90+ territory managers • Provide continuous improvement within department • Consultant-level expert on the Challenger sales process • Work closely with territory managers and sales leaders in field-based needs assessments • Provide sales enablement enhancements on 3 different software platforms Show less



Zimmer Biomet

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Director Sales Training and Medical Education | CMF, Thoracic, and Robotics

  • May 2019 - Jan 2021

  Global • Designed and launched a software application for all internal and external content for the sales organization. • Led turnaround of sales training programs globally and created a new training structure within the first 12 months. • Streamlined onboarding processes and virtual new hire sales training curriculum slashing training times by 66%. • Transitioned Medical Education to virtual training programs with enhanced content delivery obtaining 9.4/10 average ratings. • Redesigned… Show more • Designed and launched a software application for all internal and external content for the sales organization. • Led turnaround of sales training programs globally and created a new training structure within the first 12 months. • Streamlined onboarding processes and virtual new hire sales training curriculum slashing training times by 66%. • Transitioned Medical Education to virtual training programs with enhanced content delivery obtaining 9.4/10 average ratings. • Redesigned the Medical Education team for maximum team efficiency and improved delivery of educational programs. • Created business development playbook for 9 surgical specialties. Show less



Abiomed

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Commercial Training Manager | Global {Consultant}

  • Jan 2017 - May 2019

  Global • Managed writing and launching a customized sales processes to standardize sales methodologies. • Led launch of commercial cardiovascular training programs and expanded training globally to field and support personnel in 12 months. • Optimized field sales readiness for over 200 new hires in 2 years by incorporating consistency in messaging and business planning procedures through custom-built Salesforce.com CRM application. • Drove new messaging and the adoption of Challenger… Show more • Managed writing and launching a customized sales processes to standardize sales methodologies. • Led launch of commercial cardiovascular training programs and expanded training globally to field and support personnel in 12 months. • Optimized field sales readiness for over 200 new hires in 2 years by incorporating consistency in messaging and business planning procedures through custom-built Salesforce.com CRM application. • Drove new messaging and the adoption of Challenger through marketing, physician education, and training. • Created company-wide standard operating procedures for content and education management applications, attaining 100% satisfaction. • Developed and launched 2 software applications to field personnel globally in the first 12 months. Show less



Ebix

• United States
• Software Development
• 700 & Above Employee

• Sales Director - Life Sciences Division

  • Feb 2016 - Feb 2017

  Global • Fosteredmajoraccount leads and sales team funnel management and reporting. • Led global sales consultant’s team and launch of division’s corporate branding and website along with 7innovative thought leadership publications. • Optimized efficiency by streamlining Sales Directors’ RFP processes, slashing times by 78%.• • • Created 2-time award winning interactive sales aid and education management applications for over 50 small to mid-sized companies, attaining a 90% satisfaction.



NOVADAQ (now Stryker)

• Director of Medical Education and Sales Training

  • Dec 2014 - Jan 2016

  Global Created, launched, and managed newly formed Medical Education and Sales Training departments supporting U.S. and Canadian operations with 6 direct reports. Served in dual roles of Director of Medical Education and Director of Sales Training. Promoted from Manager to Director in the first 6 weeks, building 2 infant departments (education & sales training) simultaneously in both US and Canada, including authoring standard operating procedures, organizational charts, developing 2 teams… Show more Created, launched, and managed newly formed Medical Education and Sales Training departments supporting U.S. and Canadian operations with 6 direct reports. Served in dual roles of Director of Medical Education and Director of Sales Training. Promoted from Manager to Director in the first 6 weeks, building 2 infant departments (education & sales training) simultaneously in both US and Canada, including authoring standard operating procedures, organizational charts, developing 2 teams, and determining job responsibilities. • Managed up to 6 FTEs in 2 departments with budget responsibility of $10M. • Developed a virtual training platform that saved the company $200K annually in on-boarding. • Led major sales team enhancement from 60 to 200, which grew $7.5M in sales revenue in the first 6 months. • Catapulted major educational summit attendance by 420% in 12 months. • Implemented a “Train the Trainer” program, along with a breakthrough sales process, certifying 12 new sales trainers and reducing expensive turnover by 36%. • On-boarded and personally trained 120 professionals within 12 months. • Drove sales from 39-58% in 18 months through strategic sales training. Show less



Ethicon, Inc.

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Senior Hernia, Thoracic and Bariatric Sales Executive

  • 2011 - 2014

  Hartford, Connecticut Area Drove sales of hernia, thoracic, and bariatric products to General, Colorectal, Bariatric, and Thoracic surgeons throughout CT, NY, and MA. • Won the Ovation Award as company’s Number 1 representative out of 75 during a new product launch, leading to the product becoming the market leader, personally generating $1M+ in new business in one year alone. • One of the 10 representatives chosen out of 75 to become national product line speakers. • Winner of the Watch Club Award and… Show more Drove sales of hernia, thoracic, and bariatric products to General, Colorectal, Bariatric, and Thoracic surgeons throughout CT, NY, and MA. • Won the Ovation Award as company’s Number 1 representative out of 75 during a new product launch, leading to the product becoming the market leader, personally generating $1M+ in new business in one year alone. • One of the 10 representatives chosen out of 75 to become national product line speakers. • Winner of the Watch Club Award and Objective Buster Award for Northeast in 2012. Show less



Sunovion Pharmaceuticals

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• TERRITORY SALES MANAGER

  • 2008 - 2011

  Hartford, Connecticut Area Marketed and sold portfolio of CNS and respiratory products to psychologists, pediatricians, pulmonologists, and primary care physicians. ► Consistently nationally ranked in Top 5% throughout Sunovion tenure. ► Winner of the Ovation Award, Above and Beyond Award, and Depth & Breadth Award - 2010.



Norcom Mortgage

• United States
• Financial Services
• 200 - 300 Employee

• ACCOUNT EXECUTIVE

  • 2002 - 2008

  Avon, CT Independent and commissioned sales executive licensed in life, health, property and casualty insurance targeting both commercial and personal lines. Trained new sales agents and office personnel. ► Received Norcom’s Rookie of the Year Award, by building a Book of Business from scratch to 1,000 clients over a 6 year period. ► Developed customized book of business for Bed and Breakfast facilities throughout the Northeast.