JENNIFER FRANCIS, MPA

Supervisor Public Guardianship Office at Georgia Department of Human Services
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area
Languages
  • English Native or bilingual proficiency

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Credentials

  • Project Management: Healthcare Projects
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Sheryl Sandberg and Adam Grant on Option B: Building Resilience
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Learning to Be Approachable
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Successful Goal Setting
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Jodi Glickman on Pitching Yourself
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Overcoming Your Fear of Public Speaking
    LinkedIn
    Nov, 2018
    - Nov, 2024

Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • Supervisor Public Guardianship Office
      • Mar 2021 - Present

    • APS Investigator
      • Jul 2019 - Mar 2021

      • Perform initial investigations of protective service reports for cases meeting Adult Protective Services (APS) criteria and determine appropriateness of intervention within a standard of promptness• Evaluate the level of risk to clients and takes appropriate action to ensure safety• Provide follow-up, consultations, and other applicable resources to stabilize situation to prevent further recurrence of Abuse/Neglect/Exploitation• Initiate the legal process for guardianship as a last resort for the protection of incapacitated adults• Maintain required documentation and complete reports within standards of promptness• Maintain knowledge of current policies, laws, trends, and developments in the field by attending training sessions and meetings• Perform other professional responsibilities as assigned Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Paraprofessional/Behavioral Aide
      • Mar 2020 - Dec 2020

      • Collaborate with assigned therapist and other identified supports to implement individualized recovery plan • Providing community support, psychosocial rehabilitation, and case management services to a caseload of up to 25 individuals • Locate needed services and provide referrals, as necessary • Provide skills training in efforts to teach individuals skills to assist in relieving mental health concerns and behaviors • Complete documentation including but not limited to services rendered and monthly reports in a timely manner • Ensure confidentiality and rights of individuals served are always maintained Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Community Relations Specialist
      • 2015 - 2019

      • Demonstrated project management skills by organizing community-based events from start to finish, preparing budgets and allocating funds, ordering materials, and securing speakers within budget boundaries. • Conducted professional trainings• Maintained a database for logistics of training events, including roster of vendors and participants, materials, supplies, and financial procurement• Prepared and presented certificates, awards, and evaluations• Created content for public relations, publicity, and marketing communication materials. Show less

    • Residential Advisor
      • 2012 - 2018

      • Facilitated group sessions• Provided trauma informed care• Conducted intake assessments and developed Case Management Plans• Combined cognitive and behavioral techniques to develop personal care strategies to address each adolescent’s unique personal situation• Greeted persons entering unit, determined nature and purpose of visit, and directed or escorted them to specific destinations

  • Lake County Juvenile Complex
    • Crown Point, Indiana
    • Bailiff
      • 2014 - 2015

      • Ensured the orderly, efficient, and safe operations of county juvenile court proceedings; provided court and courthouse security and operated machinery and other devices to identify and collect unauthorized firearms and other contraband from the public • Established rapport with various attorneys and representatives of the public and private child advocacy agencies including the Department of Child Services • Provided court security; operated machinery and other handheld devices to identify and collect unauthorized firearm and other contraband from the public • Created work schedules, prepared reports, memos, and letters; resolved complaints from public, staff, and detained youth Show less

  • Lake County Juvenile Complex
    • Crown Point, Indiana
    • Detention Officer/ Shift Supervisor
      • 2007 - 2014

      • Provided a safe place for juveniles in immediate crisis, such as sexual abuse, neglect, or abandonment • Provided emotional and behavioral support to juveniles receiving care • Heard and resolved complaints from parents, guardians, and state employees about procedures of facility • Adhered to state regulations in preparation for Department of Juvenile Justice inspections • Provided safe transport of juveniles from pretrial detention facilities to courtroom and standing guard while they await sentencing. Show less

Education

  • Indiana University-Northwest
    Master of Public Affairs, Health Services Administration, Public Management
  • Indiana University Northwest
    Bachelor of Arts - BA, General Studies, Sociology, Psychology

Community

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