Jennifer Carlson

Neighborhood Programs Manager at City of Champaign
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Neighborhood Programs Manager
      • Jun 2018 - Present

      Supervises implementation of City programs to address neighborhood needs including housing rehabilitation and home purchase programs, neighborhood redevelopment, and community service activities. Performs professional level work administering a variety of federal, state, and private funding for community development. Manages the activities of the Neighborhood Programs Division of the Neighborhood Services Department. Directs the activities of the Neighborhood Programs Division which is responsible for delivering services to promote healthy neighborhoods. Performs a variety of specialized tasks including program design and implementation, grant administration, project management, compliance monitoring, program evaluation, and community outreach. Manages the City's efforts to achieve housing and community development goals contained in the City's Neighborhood Wellness Plan and Consolidated Plan. Work involves considerable contact with citizens through public hearings, neighborhood meetings, community events and community development-related board/committee representation. Supervise a staff of community development specialists, a housing rehabilitation technician, an administrative assistant and student interns. Assists the Director with general department administration including policy analysis, program evaluation, budget preparation, and management of special projects to achieve neighborhood improvement goals. Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Director of Residential Services
      • Jan 2010 - Jun 2018

      Responsible for the operation and management of residential programs (CILA, HBS, Apartment Services, Nursing, and Respite), which serve over 190 individuals with intellectual and developmental disabilities. Provides oversight to 10 properties, including a 24-unit supportive housing apartment complex. Supervises and oversees the duties and responsibilities of over 80 residential staff, including, interviewing, hiring, disciplining, mentoring, and performance evaluation. Facilitates residential placements. Work cooperatively with the Illinois Department of Human Services to coordinate and implement programs to benefit individual's served. Show less

    • Training and Respite Coordinator
      • Jan 2006 - Jan 2010

      Provided state-mandated training curriculum to newly hired employees and completed annual refreshing training for over 100 employees. Participated in the development of training programs. Served as certified CPR/First Aid and Crisis Prevention Institute Instructor. Maintained training records. Oversaw all aspects of the Respite program, including recruiting, hiring, training, and supervising Respite Providers; processed respite paperwork and files; and completed state and local service reporting for billing purposes. Show less

    • Case Coordinator/QIDP
      • Aug 2001 - Jan 2006

      Provided case management services to over 50 individuals with developmental disabilities. Coordinated the development of individual service plans. Facilitated individual planning meetings. Trained as an OIG Investigator and completed OIG investigations as assigned. Monitored services and programming. Advocated as needed for individuals. Managed individual's permanent files. Coordinated and performed necessary billing and reporting for the Department of Human Services. Provided crisis intervention. Assisted with agency data collection. Served on various committees, including Behavior Management, File Review, and Person Centered Planning. Show less

    • Direct Support Professional
      • Feb 1999 - Aug 2001

      Provided direct supervision of individuals with developmental disabilities, specifically related to exercise and therapy. Responsible for providing personal care and training to promote independence. Monitored a caseload and wrote service planning programs.

    • Hospitals and Health Care
    • 700 & Above Employee
    • Certified Occupational Therapy Assistant
      • Jun 1998 - Jan 1999

      Provided inpatient rehabilitation services to patients in age range from young adulthood to geriatrics in the long-term care setting. Developed and implemented treatment plans. Supervised rehab aides. Completed therapy billing. Completed staff and family education. Updated plans of care. Provided inpatient rehabilitation services to patients in age range from young adulthood to geriatrics in the long-term care setting. Developed and implemented treatment plans. Supervised rehab aides. Completed therapy billing. Completed staff and family education. Updated plans of care.

Education

  • University of Illinois Springfield
    Master of Public Administration - MPA
    2023 - 2025
  • University of St. Francis
    Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
  • Parkland College
    Associate of Arts and Sciences (A.A.S.), Occupational Therapy

Community

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