Experience

Lyon Living

• United States
• Real Estate
• 100 - 200 Employee

• Executive Assistant

  • Mar 2022 - Present

  - Act as the right hand to the Chairman and CEO; responsible for understanding business and staff dynamics, performance, and drive strategic projects on behalf of the CEO with an emphasis on identifying priorities and providing follow through - Provide high-level administrative support by creating systemized processes for CEO’s organizational effectiveness, complex calendar and travel coordination, process expense reports, composing correspondences/contracts/presentations, and demonstrate ability to provide comprehensive support between business vs personal needs - Manage personal estates, assets, affairs, and coordinate services as needed Show less



CJ ENM America

• United States
• Entertainment Providers
• 1 - 100 Employee

• Executive Personal Assistant

  • Nov 2021 - Mar 2022

  - Execute administrative tasks including but not limited to heavy travel arrangements (domestic & international), processing expense reports, scheduling, errands, and drafting documents - Prioritize the principal’s business and personal schedule to ascertain that their time is focused on critical company initiatives, strategies, and projects - Proactive networking on behalf of the principal while maintaining confidentiality of the principal and company - Execute administrative tasks including but not limited to heavy travel arrangements (domestic & international), processing expense reports, scheduling, errands, and drafting documents - Prioritize the principal’s business and personal schedule to ascertain that their time is focused on critical company initiatives, strategies, and projects - Proactive networking on behalf of the principal while maintaining confidentiality of the principal and company



Compass

• United States
• Real Estate
• 700 & Above Employee

• Operations & Strategy, Administration

  • Jun 2021 - Nov 2021

  - Support real estate brokerage administrative operations by processing closing documents, client compensation and distributions, and new account onboarding with ongoing maintenance - Responsible for business support systems such as troubleshooting, maintenance and repair services, and vendor-related tech support for high-touch agents - Promote a strong office culture and liaise between brokerage vs independent contractors - Support real estate brokerage administrative operations by processing closing documents, client compensation and distributions, and new account onboarding with ongoing maintenance - Responsible for business support systems such as troubleshooting, maintenance and repair services, and vendor-related tech support for high-touch agents - Promote a strong office culture and liaise between brokerage vs independent contractors



Diversified Global Ventures, Inc.

• Advertising Services
• 1 - 100 Employee

• Operations Manager

  • Jan 2020 - Dec 2020

  - Manage processes, develop organizational efficiencies, purchasing, accounting, sales-related services, property management, and customer/vendor relationship management - Provide high level administrative support to Chief Operating Officer inclusive of calendar management, finance tracking and reconciliation, coordinating itineraries, drafting presentations, and internal communications to franchisees - Manage processes, develop organizational efficiencies, purchasing, accounting, sales-related services, property management, and customer/vendor relationship management - Provide high level administrative support to Chief Operating Officer inclusive of calendar management, finance tracking and reconciliation, coordinating itineraries, drafting presentations, and internal communications to franchisees



Universal Studios Hollywood

• United States
• Entertainment
• 700 & Above Employee

• Manager Shared Services (Projects)

  • Mar 2018 - Oct 2019

  - Develop, and execute all special projects, new programs, and marketing initiatives for Universal Studios Hollywood Food Operations - Work closely with leadership to ensure timely execution of special events and coordinates interactions within revenue operations while serving as the liaison between Food Operations, Marketing, and Vendor partnerships - Evaluate, design, and develop project plans, cost estimating and tracking, production of documentation and deliverables, coordination and implementation of applications or solutions - Create and develop sustainable communication strategies to distribute information to all partners - Partner with Creative and Marketing to secure all USH marketing collateral review and approval - Manage ongoing competitive research focusing on local competitors, compiling benchmark data and providing recommendations for pricing, product offerings and plans - Responsible for following established company policy, procedures, training and team member involvement activities Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Program Specialist

  • Feb 2016 - Mar 2018

  - Manage service accounts, projects, & agreements for Security Emergency Services division resort-wide- Establish goals & measurements to heighten programs & service solutions to support operationations - Developed current practice for expenditure reports tracking, detailing area-specific fiscal year expenses - Provide internal document and correspondence analysis- Ensure requests and project management workflows are resolved in a timely and organized manner- Maintain positive working relationships with internal and external line of business contacts - Partner with Disney Worldwide Shared Services to maintain compliance with Resort Operating Procedures - Support ways to maximize productivity while sustaining service quality Show less

• Coordinator/Lead (Recreation)

  • Jan 2015 - Feb 2016

  - Manage daily operations and serve as the point of contact for immediate needs - Provide a sincere & focused service culture through consistent performance coaching & development- Administrative – managing scheduling needs and updating operational efficiency reports - Maintained communication between internal and external partners resort-wide - Respond to emergency calls and provide immediate care- Lead interdepartmental meetings and events

• Core Trainer (Recreation)

  • Aug 2014 - Feb 2016

  - Introduced and facilitated training environments and structure - Provide guidance for new hire onboarding; interview and feedback- Ensure training and research projects are completed in a timely manner- Provide mentorship and feedback to meet Cast development needs

• Resort District Programs Coordinator

  • Jan 2013 - Aug 2014

  - Facilitate Guest activities Resort-wide - Coordinated projects and planning for Guest events and activities - Maintained daily and monthly research status reports via Word, Excel, and PowerPoint

• Lifeguard

  • 2012 - 2013

• Participant, Disney College Program

  • Aug 2011 - Jan 2012