Jennifer Zhao

Marketing Intern at CommonWealth One Federal Credit Union
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Location
Alexandria, Virginia, United States, US

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Marketing Intern
      • Sep 2023 - Present
    • United States
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Digital and Creative Services Intern
      • Jun 2022 - Present

      I currently compose/revise content for the FAA’s LinkedIn, Twitter, Instagram, Podcasts. I support the Live Events Team, helping with scheduling, event preparation, tracking, and creative requests. I also assist with interviews for DEIA, STEM, and Theme Months, taking excerpts from them for social content. I currently compose/revise content for the FAA’s LinkedIn, Twitter, Instagram, Podcasts. I support the Live Events Team, helping with scheduling, event preparation, tracking, and creative requests. I also assist with interviews for DEIA, STEM, and Theme Months, taking excerpts from them for social content.

    • United States
    • Wellness and Fitness Services
    • Digital Marketing Intern
      • Nov 2020 - Dec 2021

      At Unflame, I created and executed company-wide marketing strategy. Increased brand awareness by developing technical and non-technical marketing campaigns. Worked alongside a small team to create short videos and articles for the website. I compiled product, market, and customer data to forecast sales and profit projections on platforms such as Instagram, Facebook, and Pinterest. Managed and organized audience data received on Gantt Chart and Excel after running analytics. At Unflame, I created and executed company-wide marketing strategy. Increased brand awareness by developing technical and non-technical marketing campaigns. Worked alongside a small team to create short videos and articles for the website. I compiled product, market, and customer data to forecast sales and profit projections on platforms such as Instagram, Facebook, and Pinterest. Managed and organized audience data received on Gantt Chart and Excel after running analytics.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Customer Service Representative
      • May 2021 - Aug 2021

      At Orangetheory Fitness, I maintained accurate and up-to-date account records, scheduled classes, and managed customer interactions online and in person. Accelerated studio sales by providing top-notch customer service and encouraging sales promotions. I maintained orderly spreadsheets with member information and updated all studio information systems. Cold-called over 50 individuals every shift and successfully promoted memberships. At Orangetheory Fitness, I maintained accurate and up-to-date account records, scheduled classes, and managed customer interactions online and in person. Accelerated studio sales by providing top-notch customer service and encouraging sales promotions. I maintained orderly spreadsheets with member information and updated all studio information systems. Cold-called over 50 individuals every shift and successfully promoted memberships.

    • Italy
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 2020 - Nov 2020

      At Planet Fitness, I boosted membership enrollment by providing tours and information to potential members. I also assessed customer satisfaction and assured timely resolution of complaints. At Planet Fitness, I boosted membership enrollment by providing tours and information to potential members. I also assessed customer satisfaction and assured timely resolution of complaints.

    • United States
    • Food & Beverages
    • 400 - 500 Employee
    • Retail Sales Representative
      • Sep 2018 - Mar 2020

      At Great Harvest Bread Co., I ensured for customer satisfaction and answered any questions received about products. Made sales and promoted products being sold. Delegated the responsibility of ensuring cash register records were up-to-date and accurate to the sales. At Great Harvest Bread Co., I ensured for customer satisfaction and answered any questions received about products. Made sales and promoted products being sold. Delegated the responsibility of ensuring cash register records were up-to-date and accurate to the sales.

Education

  • James Madison University
    Marketing BBA, Business Administration and Management, General
    2020 - 2024
  • Bishop Ireton HS
    GED
    2016 - 2020

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