Human Resources Director

• Jan 2022 - Present

Sr. Manager, Human Resources

• Mar 2017 - Feb 2022

● Partner with management to provide consultation and coaching on matters related to employee relations; workforce and succession planning; and performance management ● Work with the legal team to created HR policies and provide interpretation/trainings of policies, practices and procedures to employees and managers ● Address complaints and conduct investigations to ensure compliance with company policy and Federal/State employment laws to maintain a positive and safe work environment… Show more ● Partner with management to provide consultation and coaching on matters related to employee relations; workforce and succession planning; and performance management ● Work with the legal team to created HR policies and provide interpretation/trainings of policies, practices and procedures to employees and managers ● Address complaints and conduct investigations to ensure compliance with company policy and Federal/State employment laws to maintain a positive and safe work environment for over 340 employees ● Oversee the administration of new hire orientation and the enhancement of the onboarding experience ● Partnered with HRIS, Payroll and Digital Services to implement and administer AEG’s Onboarding program (UltiPro). This included the development of training tools and training sessions for our HR partners company wide ● In collaboration with AEG’s Compensation department, audited, developed and provided analysis on job descriptions for the compensation structure project ● Oversee and direct the administration of all company wide leave of absences ● Oversight for content and architecture of Human Resources documents and self-service tools on employee intranet page ● Oversee and support the performance management process and provide guidance to leaders on their employee reviews and evaluations ● Coach, develop and supervise the work of the HR Coordinator and HR Assistant ● Review monthly department spending throughout the year in preparation for the planning of annual department budgets ● Plan and execute company wide RIFs and furloughs Show less ● Partner with management to provide consultation and coaching on matters related to employee relations; workforce and succession planning; and performance management ● Work with the legal team to created HR policies and provide interpretation/trainings of policies, practices and procedures to employees and managers ● Address complaints and conduct investigations to ensure compliance with company policy and Federal/State employment laws to maintain a positive and safe work environment… Show more ● Partner with management to provide consultation and coaching on matters related to employee relations; workforce and succession planning; and performance management ● Work with the legal team to created HR policies and provide interpretation/trainings of policies, practices and procedures to employees and managers ● Address complaints and conduct investigations to ensure compliance with company policy and Federal/State employment laws to maintain a positive and safe work environment for over 340 employees ● Oversee the administration of new hire orientation and the enhancement of the onboarding experience ● Partnered with HRIS, Payroll and Digital Services to implement and administer AEG’s Onboarding program (UltiPro). This included the development of training tools and training sessions for our HR partners company wide ● In collaboration with AEG’s Compensation department, audited, developed and provided analysis on job descriptions for the compensation structure project ● Oversee and direct the administration of all company wide leave of absences ● Oversight for content and architecture of Human Resources documents and self-service tools on employee intranet page ● Oversee and support the performance management process and provide guidance to leaders on their employee reviews and evaluations ● Coach, develop and supervise the work of the HR Coordinator and HR Assistant ● Review monthly department spending throughout the year in preparation for the planning of annual department budgets ● Plan and execute company wide RIFs and furloughs Show less

Sales Representative

• Jul 2005 - Oct 2016

Sell merchandise/memorabilia at Dodger Stadium during the baseball season. Responsible for the finances, inventory, organization and visual appearance of the stand during each homestand. In conjunction with other members on the sales team, discuss and execute strategies that are designed to increase revenue and profits. Sell merchandise/memorabilia at Dodger Stadium during the baseball season. Responsible for the finances, inventory, organization and visual appearance of the stand during each homestand. In conjunction with other members on the sales team, discuss and execute strategies that are designed to increase revenue and profits.

Human Resources Manager

• Oct 2014 - Jun 2015

● Held annual job fairs for event-based departments and conducted mass hire orientation for over 300 new employees ● Proactively launched an automated I-9 tracking system through EQUIFAX to ensure compliance with USCIS regulations by reducing the amount of errors upon completion and re-verifications ● Recommended and recorded changes for union negotiations to finalize a Collective Bargaining Agreement ● Managed employee relation issues and conduct investigations with regards to union… Show more ● Held annual job fairs for event-based departments and conducted mass hire orientation for over 300 new employees ● Proactively launched an automated I-9 tracking system through EQUIFAX to ensure compliance with USCIS regulations by reducing the amount of errors upon completion and re-verifications ● Recommended and recorded changes for union negotiations to finalize a Collective Bargaining Agreement ● Managed employee relation issues and conduct investigations with regards to union grievances, terminations and harassment ● Maintained a presence with employees by attending pre-shift and department meetings as well as events ● Set up and launch ABI ESS and train management on system capabilities Show less ● Held annual job fairs for event-based departments and conducted mass hire orientation for over 300 new employees ● Proactively launched an automated I-9 tracking system through EQUIFAX to ensure compliance with USCIS regulations by reducing the amount of errors upon completion and re-verifications ● Recommended and recorded changes for union negotiations to finalize a Collective Bargaining Agreement ● Managed employee relation issues and conduct investigations with regards to union… Show more ● Held annual job fairs for event-based departments and conducted mass hire orientation for over 300 new employees ● Proactively launched an automated I-9 tracking system through EQUIFAX to ensure compliance with USCIS regulations by reducing the amount of errors upon completion and re-verifications ● Recommended and recorded changes for union negotiations to finalize a Collective Bargaining Agreement ● Managed employee relation issues and conduct investigations with regards to union grievances, terminations and harassment ● Maintained a presence with employees by attending pre-shift and department meetings as well as events ● Set up and launch ABI ESS and train management on system capabilities Show less

Human Resources Coordinator

• Aug 2010 - Sep 2014

● Assisted various departments with screening, hiring, new hire orientation and benefits orientation. ● Managed state unemployment claims and attend EDD unemployment hearings ● Processed and maintain the Human Resources yearly budget in conjunction with payment of all invoices ● Provided backup support to the department, and assist staff with all HR Services for over 2,000 employees ● Assisted various departments with screening, hiring, new hire orientation and benefits orientation. ● Managed state unemployment claims and attend EDD unemployment hearings ● Processed and maintain the Human Resources yearly budget in conjunction with payment of all invoices ● Provided backup support to the department, and assist staff with all HR Services for over 2,000 employees

Guest Services Supervisor

• Sep 2007 - Aug 2010

Group Sales and Marketing Intern

• Sep 2009 - Jun 2010

Utilizing leads, conduct research for the annual Pac-10 Basketball tournament, as well as keep promotional merchandise associated with the event organized and updated. Serve as a liaison with the Amgen Tour performing tasks that range from managing the sales reports to providing customer service to clients. Generate promotional material, such as fact sheets, for the Grammy Museum whose purpose is to increase attendance and awareness of the site. Using our Goldmine software, run daily… Show more Utilizing leads, conduct research for the annual Pac-10 Basketball tournament, as well as keep promotional merchandise associated with the event organized and updated. Serve as a liaison with the Amgen Tour performing tasks that range from managing the sales reports to providing customer service to clients. Generate promotional material, such as fact sheets, for the Grammy Museum whose purpose is to increase attendance and awareness of the site. Using our Goldmine software, run daily call reports for management that track the volume of communication between our sales representatives and customers. Frequent updating to the AEG Playbook, which provides advertising/information to all future events held at LA Live. Show less Utilizing leads, conduct research for the annual Pac-10 Basketball tournament, as well as keep promotional merchandise associated with the event organized and updated. Serve as a liaison with the Amgen Tour performing tasks that range from managing the sales reports to providing customer service to clients. Generate promotional material, such as fact sheets, for the Grammy Museum whose purpose is to increase attendance and awareness of the site. Using our Goldmine software, run daily… Show more Utilizing leads, conduct research for the annual Pac-10 Basketball tournament, as well as keep promotional merchandise associated with the event organized and updated. Serve as a liaison with the Amgen Tour performing tasks that range from managing the sales reports to providing customer service to clients. Generate promotional material, such as fact sheets, for the Grammy Museum whose purpose is to increase attendance and awareness of the site. Using our Goldmine software, run daily call reports for management that track the volume of communication between our sales representatives and customers. Frequent updating to the AEG Playbook, which provides advertising/information to all future events held at LA Live. Show less

Community Affairs/Group Sales Intern

• Apr 2006 - Dec 2008

Alongside the manager, assisted in organizing and working all fundraisers for the Dodgers Dream Foundation, such as the silent auction and the annual golf/bowling tournaments. Accompanied players on the Dodger roster to community outreach events and charitable functions. Helped with on-field meet and greets with players during pre-game ceremonies. Provided information to potential clients that were interested in purchasing a season package or large amounts of tickets to a single… Show more Alongside the manager, assisted in organizing and working all fundraisers for the Dodgers Dream Foundation, such as the silent auction and the annual golf/bowling tournaments. Accompanied players on the Dodger roster to community outreach events and charitable functions. Helped with on-field meet and greets with players during pre-game ceremonies. Provided information to potential clients that were interested in purchasing a season package or large amounts of tickets to a single game Worked with Microsoft Office to provide general office support, for instance label making, spreadsheet creation and letter creation. Show less Alongside the manager, assisted in organizing and working all fundraisers for the Dodgers Dream Foundation, such as the silent auction and the annual golf/bowling tournaments. Accompanied players on the Dodger roster to community outreach events and charitable functions. Helped with on-field meet and greets with players during pre-game ceremonies. Provided information to potential clients that were interested in purchasing a season package or large amounts of tickets to a single… Show more Alongside the manager, assisted in organizing and working all fundraisers for the Dodgers Dream Foundation, such as the silent auction and the annual golf/bowling tournaments. Accompanied players on the Dodger roster to community outreach events and charitable functions. Helped with on-field meet and greets with players during pre-game ceremonies. Provided information to potential clients that were interested in purchasing a season package or large amounts of tickets to a single game Worked with Microsoft Office to provide general office support, for instance label making, spreadsheet creation and letter creation. Show less