Experience

City of New Brighton

• United States
• Government Administration
• 1 - 100 Employee

• License Bureau Lead

  • Jul 2014 - Present

  Perform accurate and efficient data entry while processing a wide variety of U.S. Passport and State licensing and registration transactions for customers. Account for all inventories necessary to transact business; and balance daily reports and deposits, ensuring that all transactions are compliant with applicable Federal, State and City policies and procedures. Passport, Motor Vehicle, Driver's License, DNR, and Game and Fish licensing experience. Perform accurate and efficient data entry while processing a wide variety of U.S. Passport and State licensing and registration transactions for customers. Account for all inventories necessary to transact business; and balance daily reports and deposits, ensuring that all transactions are compliant with applicable Federal, State and City policies and procedures. Passport, Motor Vehicle, Driver's License, DNR, and Game and Fish licensing experience.



Endura Financial

• Member Communication Specialist (MCS)

  • Sep 2008 - Nov 2013

  * Data research and entry of potential members from various resources and databases* Complete verification, noting and submitting paperwork to Records* Efficiently maintain accuracy of sensitive accounts with strict confidentiality* Cross-sell credit union products and services to members* Multitask incoming calls and mails, walk-ins, fax, email and online requests in an informative and timely manner* Cross-train and complete other duties/special projects as assigned* Provide excellent customer service* Completed clerical/teller and administrative duties