Senior Marketing Manager

• Aug 2022 - Present

Marketing Manager

• Dec 2018 - Jul 2022

Proven track record in Marketing & Brand Management helping expand the business and providing solutions through a creative yet pragmatic approach

Capability & Knowledge Excellence - Asst. Manager

• Aug 2015 - Dec 2018

Partnering with the organization, clients & stakeholders in a multi-disciplined approach to achieving organisational objectives Focus Areas Training • Responsible for end to end Training framework- Such as On-Boarding, Competency based, Soft skills & Need based behavioural interventions • Design, develop & maintain training content for assigned business using instructional design principles • Streamlining interviewing process among the hiring managers through certification program across the globe. DISC Analysis & Multi-generational Diversity • Conduct workshops on Human-Centred Design thinking • Responsible for delivering workshops on OD for leaders - Elite (ATD Recognized in 2016 Excellence in Practice), Evolve, SEP (Supervisor Enhancement Program), LEAD • Responsible for Learning pyramid implementation & Succession planning • Maintain standardized training records for training imparted, skill inventory and certification • Hire Train Deploy strategy – Reduced the overall hiring timeline to 30% & improved the resource quality & created greater hiring governance & cost benefits to the organization • Share point designing for creating Learning Platforms & Learning Management Systems HR Analyst • EWS (Early Warning System) – Established a standard & uniform approach across globe to proactively identify employee flight risk & drive specific actions & improve manager's accountability towards attrition • Responsible for adherence to Training BPMS (Including ISO and Internal Audits) • Implemented the 360 degree Feedback Process for middle and senior management employees. • Designed, conceptualized, and implemented the Talent Management framework Pan India and globally. (HiPo’s / Succession Planning) • Devised the Employee Engagement Framework across level • Devised “Rewards and Recognition” strategy for India Operations Show less

Senior Corporate Trainer

• Aug 2014 - Aug 2015

• Develop and recommend management strategies to corporate clients • Interact with top managements to determine personnel requirements • Prepare and develop training calendar & materials based on corporate requirements • Create monitoring and evaluation strategies and logistics • Assess and evaluate performance of corporate personnel • Document performance reports and worksheets of all personnel • Ensure compliance of corporate standards and procedures in training sessions • Conduct employee orientation, employee grooming and development, interpersonal communication, soft skills, corporate etiquettes at all levels • Mobilize feedback on programs conducted and identify areas of improvement Show less

Faculty Trainer, Freelancing

• Nov 2011 - Aug 2014

•Train, teach students & corporates on English grammar, soft-skills, phonetics and other English language related components •Train students, corporates on GRE, GMAT & SAT Tests with core focus on Verbal Communication •Counsel students during one to one sessions and conduct feedback sessions. Involve in content development (prepare “killer” questions, test materials •Train, teach students & corporates on English grammar, soft-skills, phonetics and other English language related components •Train students, corporates on GRE, GMAT & SAT Tests with core focus on Verbal Communication •Counsel students during one to one sessions and conduct feedback sessions. Involve in content development (prepare “killer” questions, test materials

Imaging Specialist II

• Jan 2009 - Aug 2014

Contractor role 2009-2011; Associate role 2011-2012; Specialist I 2012-2013; Specialist II 2013- Aug 2014 JOB RESPONSIBILITIES Training and development •Delivering training and learning needs. Revamped the training module and brought about a system to train, evaluate and move the associate into production with a shorter ramp up time than the existing model. Operations team located in various global nodes were brought together and tied under the same module which yielded systematic training and consistent outputs •Trained over 300+ associates across all cadre •Evaluate training effectiveness, recommend solutions and implement changes as necessary •Training on soft skills, e-mail communication and telephone etiquette.Development of programs on team building & process training •Documentation of SOPs Imaging Operations •Leading Business Expansion Projects for country launches •Managed a cross functional team overseeing small, medium and large projects •Team lead for an operations team with a strength of 15 associates •Launched various initiatives to improve the quality of global operations •Developed closed loop reporting structure between closely linked organizations for better transparency and constant health check on the quality •Played a key role in persuading and positively influencing retail and third party business partners to comply with the image standards presented to them •Introduced secured policies to safeguard retouch service team from accidental retouch fails •Acted as the problem solver for customer impacting issues of the department. Successfully ran a project which reduced a crisis situation of 2 million backlog by 36%, redeeming approx.24 days of the team’s productivity •Revamped the performance assessment system working closely with the team’s line manager and the HR business partner Show less

Media manager

• Apr 2008 - Dec 2009

•Responsible for all operational activities. •Ensure smooth execution of a project. •Imply advertising strategies •Cost control •Managing the whole media team •Responsible for all operational activities. •Ensure smooth execution of a project. •Imply advertising strategies •Cost control •Managing the whole media team

Assistant Producer

• Oct 2007 - Apr 2008

* Liaison with the channel * Worked on 3 reality TC Shows * Script writing/story Board * Quality analyze videos * Liaison with the channel * Worked on 3 reality TC Shows * Script writing/story Board * Quality analyze videos

Associate Producer

• Aug 2006 - Sep 2007

• Liaison with channel. • Worked on 2 reality TV Shows (Jillunu Oru Challenge, Neeya naana ) • Script writing/story board • Quality analyze videos • Production (Pre, Production & Post Production activities) • Liaison with channel. • Worked on 2 reality TV Shows (Jillunu Oru Challenge, Neeya naana ) • Script writing/story board • Quality analyze videos • Production (Pre, Production & Post Production activities)