Experience

Workato

• United States
• Software Development
• 700 & Above Employee

• Automation Advisor

  • May 2021 - Present

  Workato is the operating system for today's fast-moving business. Recognized as a leader by both Gartner and Forrester, it is the only AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. • Present, promote and sell products/services using well-formed arguments to existing and prospective customers; provide product demonstration to prospect • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs; proactively help customers to assess Workato throughout the decision process • Regularly evaluate market potential, track sales and status reports; analyze market to formulate plans to win and grow new and existing businesses by working with Marketing, Customer Success and Product • Develop and manage sales pipeline, prospect and assess sales potential; create detailed prospecting lists using various methods to identify and win new enterprise customers • Establish and maintain positive business and customer relationships. Increase visibility of Workato across all departments within customer accounts • Schedules customer onboarding calls; transitions the customer to Customer Success; expedite the resolution of customer problems and complaints to maximize satisfaction • Meet and exceed sales targets and outcomes within schedule • Utilize critical tools like Salesforce, Outreach, Highspot, LinkedIn Sales Nav, Orum, Gong, LeadIQ and ZoomInfo to enhance prospecting strategies • Work effectively in teams to maximize revenue potential and ensure customer success • Continuously improve through feedback • Any other duties that may be assigned from time to time. Show less



Formative Search

• Singapore
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Oct 2018 - May 2021

  Formative Search is a specialist solution-focused recruitment agency. Based in Singapore, we work with clients across APAC, focusing on the Legal & Compliance, Renewable Energy and Technology industries. In addition to offering candidates advice on the market, we offer both contingency and retained recruitment search services to clients. • Working alongside Renewable Energy team members in the recruitment across various functions and technologies including solar, wind, biomass, etc. • Utilizing resources such as LinkedIn, Seek and other external data sources • Independently searching for and identifying job leads and client opportunities to boost the team’s recruitment specialisms • Proficient in managing CRM databases with frequent updating and use of the company’s database (Vincere) • Single-handedly conduct the recruitment process of candidates (from initial screening on relevance of work experience, followed by registering the candidate to match the roles they are looking for based on relevance, cultural fit, job aspirations, personal interests etc.) • Gained and demonstrated a keen sense of empathy from speaking to candidates and clients from multiples backgrounds (C-suite executives to fresh graduates) • Strong crisis-management skills with experience in dealing with various stakeholders in unexpected situations • Supporting pre-employment, reference and compliance checks in line with company policy and relevant legislations • General administrative support to the recruitment function, such as answering enquiries, supporting the sales process, and making sure that the candidates and clients always receive a professional and comprehensive recruitment service • Enhanced the company’s marketing efforts by designing advertisements and posting them online (job-boards, social media etc.) • Improved and regularly maintained close relationships between clients and candidates Show less



Maxx Engineering

• Singapore

• Office Assistant

  • Feb 2017 - Jun 2017

  Key responsibilities include: Liaising closely with HR to ensure the proper registration of foreign workers, as well as their training and dormitory accommodation matters Updating and maintenance of materials list Assisting with purchase orders and miscellaneous accounting duties Other administrative and clerical matters Key responsibilities include: Liaising closely with HR to ensure the proper registration of foreign workers, as well as their training and dormitory accommodation matters Updating and maintenance of materials list Assisting with purchase orders and miscellaneous accounting duties Other administrative and clerical matters



Takashimaya Singapore

• Singapore

• Retail Assistant

  • Nov 2014 - Jan 2015

  Assisted with cashiering, housekeeping and promotion of sales items. Assisted with cashiering, housekeeping and promotion of sales items.