Experience

The Arc Minnesota

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Human Resources Manager

  • Sep 2022 - Present



Source Energy Services

• Canada
• Oil and Gas
• 100 - 200 Employee

• Human Resources Business Partner

  • Jan 2022 - Aug 2022

  Successfully defined and implemented operational and HR policies, procedures, and programs to align with the vision of the business. Worked as a strategic partner within the Human Resource function, with a strong focus on talent management initiatives and employee retention efforts.



CSL Plasma

• Pharmaceutical Manufacturing
• 700 & Above Employee

• Assistant Center Manager

  • Jul 2020 - Jan 2022

  Eau Claire, Wisconsin, United States Defined site-specific process, policy & procedure to align with corporate organizational goals. As a people leader, leveraged strong cross-functional relationships to increase motivation & engagement across the Plasma Center. Increased quality & production performance through a direct focus on continuous improvement initiatives, with realistic & measurable outcomes.



Workforce Resource, Inc.

• Career Planner

  • Apr 2019 - Jul 2020

  Mobilized recruitment initiatives for the Food Share Employment Training (FSET) Program, to increase participant service utilization through creative sourcing, community partnerships, and relationship management within the organization. Composed career plans to positively impact participant outcomes through effective communication, relationship development & expansion of relevant support service offerings.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Human Resources Supervisor

  • Jan 2018 - Nov 2018

  Eau Claire, Wisconsin Area Owned the complete Human Resource Function for a client on-site program. Successfully led a team of two recruiters to achieve desired hiring outcomes through a calculated full-cycle recruitment process. Increased employee engagement and assignment retention through intentional relationship building with the client, hiring managers, and the Adecco workforce.

• Staffing Recruiter

  • Jul 2017 - Jan 2018

  Eau Claire, Wisconsin Area Responsible for high volume sourcing of entry level CSR roles, both on-site & remote. Completed the full cycle recruitment process with all prospective hires.



Benefit Plan Administrators of Eau Claire, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Stop Loss Coordinator

  • Apr 2015 - Jun 2017

  Eau Claire, Wisconsin Managed operations of the stop loss department and acted as primary point of contact for all stop loss related items. Responsible for administration and enforcement of stop loss contracts with medical insurance carriers. Reviewed claims against plan documents and stop loss contracts to ensure proper payment. Reconciled all incoming payments for employer groups and ensured proper disbursement. Balanced monthly financial reporting to ensure accuracy. Worked with employer groups to support an… Show more Managed operations of the stop loss department and acted as primary point of contact for all stop loss related items. Responsible for administration and enforcement of stop loss contracts with medical insurance carriers. Reviewed claims against plan documents and stop loss contracts to ensure proper payment. Reconciled all incoming payments for employer groups and ensured proper disbursement. Balanced monthly financial reporting to ensure accuracy. Worked with employer groups to support an understanding of claims processing as well as their plan document. Subject matter expert in medical insurance and claims processing, assisting other departments with training and development as needed. Show less



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Medical Claims Adjuster

  • Jan 2013 - Mar 2015

  Eau Claire, Wisconsin Area Reviewed medical claims against insurance plan documents and provider contracts to ensure proper processing and payment remittance under Medicare. Addressed provider inquiries regarding claims processing and corrected processing errors as needed. Adhered to plan documents, policies and practices to drive accuracy and compliance with Medicare regulations. Provided next level service to insured individuals, providers, and other internal business partners to maintain a seamless process which… Show more Reviewed medical claims against insurance plan documents and provider contracts to ensure proper processing and payment remittance under Medicare. Addressed provider inquiries regarding claims processing and corrected processing errors as needed. Adhered to plan documents, policies and practices to drive accuracy and compliance with Medicare regulations. Provided next level service to insured individuals, providers, and other internal business partners to maintain a seamless process which aligned with overall business goals. Show less