Vice President - Care Delivery, Emergency and Long Term Care Settings

• Sep 2022 - Present

The focus and responsibility as VP is to build and lead excellent care delivery teams who are responsible for providing timely access to care for severely underserved behavioral health patients nationwide in both emergency and long-term care settings. She is a member of the Operations leadership team and is among one of the key players to help scale the business and achieve quality measures.

Director of Client Services

• Apr 2021 - Nov 2022

Launch and Onboarding Manager

• Dec 2018 - Apr 2021

Support VP of Provider Services in a variety of tasks including internal recruitment for key managers, implementation of credentialing database/CRM, research, budget creation.

Project Work/COO/Project Manager

• Oct 2009 - Nov 2022

Helped develop business plan and budget for potential investors. Support business development through the review and analysis of scope of work and sustainability of project. Design and format SOP's for both internal and external clients. Provide administrative support as needed. Helped develop business plan and budget for potential investors. Support business development through the review and analysis of scope of work and sustainability of project. Design and format SOP's for both internal and external clients. Provide administrative support as needed.

Production Assistant

• May 2016 - Jun 2017

Assist in the ongoing, successful planning and fulfillment of local music festivals and other events as assigned. Assist in overall responsibility for successful management of the booking, production advance, event management and settlement as relates to a portfolio of events. Assist in the ongoing, successful planning and fulfillment of local music festivals and other events as assigned. Assist in overall responsibility for successful management of the booking, production advance, event management and settlement as relates to a portfolio of events.

Manager of On-Site Events

• Sep 2014 - Aug 2016

• Achieved highest gross revenue for department to date and increased profit margin through operational overhaul and streamlining. • Wrote and designed webpage for department. • Responsible for all aspects of Facility Rentals for Ocean Institute including but not limited to overall direction, marketing, sales, booking, coordinating and supervising these events. • Interface with clients to understand their needs and to ensure their expectations are exceeded. • Involved with facility maintenance and management of janitorial staff. Show less

Associate Director/Operations

• May 2007 - Dec 2013

With a vision of the Orange County Great Park to be one of the world’s great metropolitan parks, the Foundation for the Great Park's mission is to generate and maintain public and private support throughout Orange County and beyond for the development and operation of the Orange County Great Park. My role at the Foundation included the following: ♦ Manage day-to-day aspects of running the organization including but not limited to managing administrative assistant, technology, facilities, accounting and database. ♦ Event coordination and management – Annual Gala and several smaller events ♦ Direct support to Executive Director and Board of Directors including scheduling, attending board meetings, coordinating annual audit, research and advisement, assist in fundraising efforts. Key accomplishments ♦ Reduced expenses of annual gala 50% through successful coordination of event under minimal supervision and limited resources both financially and in manpower. ♦ Researched, selected and converted organization from spreadsheet based database management to utilizing professional database software as a service. Managed entire transition including customization of queries and reports to fit needs of Executive Director and Board. Show less

Operations Manager

• May 2005 - May 2007

♦Hired on as Assistant to the Academy Director during major transition. Promoted to Operations/Administrative Manager within year in order to help increase school registration and prepare for potential professional resident ballet company. ♦ Position encompassed all aspects of running school administratively including heavy interaction with Executive Director, faculty, students and their parents, guest dancers and managing logistics of all programs and performances. Liaison with HR consultant for all human resource needs. Key accomplishment ♦ Reduced aging from 180 days plus to within 30 days. Through thorough analysis and client feedback established all new procedures for registration process and payment methods including forms, guidelines, and front desk procedures to ensure accurate documentation of all student registration. Show less

Program Recruiter

• 2003 - 2005

California MENTOR’s FHA programs utilizes a highly personalized matching process. As program recruiter required extensive time to get to know the needs and interests of the individuals served as well as the personalities and strengths of Mentor families to establish just the right fit. The goal not to “make a placement” but “make a match” and that match provides the foundation for a lasting and mutually rewarding relationship. At California MENTOR, family homes provide a comfortable and caring alternative to traditional residential care facilities for adults with intellectual and developmental disabilities. Since each person served is unique, identifying and certifying potential Mentors to deliver services that are just as unique was a rewarding challenge. In my short time as a Program Recruiter, I certified 4 mentor homes and placed 3 individuals. Show less

Assistant BOM

• 1996 - 2000

Managed inside service team for large branch of international staffing firm. Lead service team to exceed $350,000.00 monthly in sales, resulting in Regional Excellence Award twice. Analyzed Quality Reports for negative trends, identified causes, provided unique solutions to then surpass replacement/retention goal. Recruited, trained, and coached a diverse staffing team. Managed inside service team for large branch of international staffing firm. Lead service team to exceed $350,000.00 monthly in sales, resulting in Regional Excellence Award twice. Analyzed Quality Reports for negative trends, identified causes, provided unique solutions to then surpass replacement/retention goal. Recruited, trained, and coached a diverse staffing team.

Apprentice/Student

• 1984 - 1987