Experience

CT State Middlesex

• United States
• Higher Education
• 1 - 100 Employee

• Academic Support Assistant

  • Jan 2014 - Aug 2014

  Assistant to Program Coordinator of IS/HIM degree programs and Faculty Advisor for Computer Club. Responsibilities are follows: • Extends reach of the Computer Club to the Meriden Center • Assists PC in expanding program offerings of Computer Club and academic degree programs • Serves as Liaison within the community to engage partnerships on behalf of MxCC, especially but not limited to IT. • Assists computer application teaching faculty as needed, especially in Meriden… Show more Assistant to Program Coordinator of IS/HIM degree programs and Faculty Advisor for Computer Club. Responsibilities are follows: • Extends reach of the Computer Club to the Meriden Center • Assists PC in expanding program offerings of Computer Club and academic degree programs • Serves as Liaison within the community to engage partnerships on behalf of MxCC, especially but not limited to IT. • Assists computer application teaching faculty as needed, especially in Meriden Center • Provides academic support to students as needed, especially in Meriden Center • Provide in-class embedded tutor support to students enrolled in CSC101 - Intro to Computer

• Tutor

  • Oct 2013 - Jun 2014

  Meriden Provide technical support and tutoring services to computer studies.



Technology

• Ongoing Consulting Services

  • Jan 2002 - Aug 2014

  Various independent consulting projects including: website and graphic design, desktop publishing, process automation, database design and management, event planning.



Webster Bank

• United States
• Banking
• 700 & Above Employee

• Systems Analyst

  • Jan 1998 - Apr 2000

  Bristol, CT • Technology liaison to Marketing and Consumer Lending divisions. Provided ongoing technical support for multiple DBMS, including SQL Server based programs such as Harte Hanks and Smart Sales. • Worked with Help Desk staff to resolve escalated issues in field. Applications supported included MS Office suite, including organically created MS Access programs. • Worked with a project management on upgrade and new technology implementation projects. Involved in all phases of system… Show more • Technology liaison to Marketing and Consumer Lending divisions. Provided ongoing technical support for multiple DBMS, including SQL Server based programs such as Harte Hanks and Smart Sales. • Worked with Help Desk staff to resolve escalated issues in field. Applications supported included MS Office suite, including organically created MS Access programs. • Worked with a project management on upgrade and new technology implementation projects. Involved in all phases of system development life cycle.

• Sr. Support Specialist

  • Jan 1997 - Jan 1998

  Bristol, CT Second level application support to end user community. Products supported include MS Office Suite, Crystal Reports and Windows OS. Maintained Help Desk department database, created and generated reports for management. Tracked open tickets and managed until resolution.

• Executive Assistant

  • 1996 - 1997

  Cheshire, CT Assistant to Executive Vice President of Residential Lending

• Administrative Assistant

  • Jan 1995 - Jan 1996

  New Haven, CT Assistant to Sr. VP, VP and AVP Asset Quality Commercial Lending



The Bank of New Haven

• Executive Secretary

  • Jan 1994 - Jan 1995

  New Haven, CT Executive Secretary to VP of Residential Lending and VP of Commercial Lending