Experience

KINDRED HOSPITAL

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Operating Officer

  • Jul 2023 - Present

• Chief Clinical Officer

  • Jun 2022 - Jul 2023



Southern California Hospitals

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Chief Nursing Officer

  • Mar 2022 - Jun 2022



Prospect Medical Holdings, Inc.

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Corporate VP Regulatory and Accreditation Programs

  • Dec 2019 - May 2022

• Chief Nursing Officer / Chief Operating Officer

  • Jun 2019 - Dec 2019

• Chief Nursing Officer

  • Sep 2018 - Jun 2019

• Vice President Of Quality

  • Feb 2018 - Sep 2018



South Texas Spine and Surgical Hospital

• San Antonio, Texas Area

• Chief Nursing Officer

  • Nov 2011 - Feb 2018

  •Improved patient satisfaction and SCIP measures year over year •Successfully opened a two-unit MRI center •Functions similar to a Chief Operating Officer since departments also include dietary, pharmacy, laboratory and information technology •Leads environment of care (plant ops) functions including fire safety, medical equipment, utilities, and emergency management •Prepares budgets and plans capital expenditures •Oversees compliance with SCIP, Joint Commission, CMS, TDSHS and other regulatory requirements •Obtained successful full accreditation survey within one year of hire •Reduced pre-admission testing time by 72% and collaborates to implement other process improvements •Functions as Risk Manager for facility, coordinates Root Cause Analyses and submits liability claims •Partners with physicians to improve operations Show less



Baptist Health System

• San Antonio, Texas Area

• Director of OPS, PACU, Endo, PAT

  • Jan 2011 - Nov 2011

  Managed four areas with direct supervision of thirty-five employees, including hiring and terminations Responsible for productivity and labor in each area Prepared budgets and planned capital expenditures Oversaw SCIP, JCAHO and other regulatory compliance Monitored and implemented process improvements Performed customer service through patient/family rounding during stay, discharge phone calls and complaint/concerns Collaborated with physicians to improve scheduling and throughput Assisted with supervision and operations in the OR Obtained Lean Practitioner Certification Show less



UT Health San Antonio

• United States
• Higher Education
• 700 & Above Employee

• Administrator/Director, Ambulatory Surgery Center

  • Oct 2008 - Jan 2011

  Planned and coordinated a 6-room Ambulatory Surgery Center start-up from construction stage Successfully passed CMS and AAAHC accreditation surveys and ensured continued regulatory compliance with multiple agencies Implemented the start-up of data reporting to the state for both surgery centers owned by the Health Science Center Prepared budget, planned staffing, tracked variance, oversaw purchasing of equipment, supplies and instrumentation Hired and supervised three managers and indirectly managed thirty-four employees Assisted with the integration of facility billing in a system accustomed to professional billing Solicited agreements and quotes with vendors and service providers Marketed services to physicians and acted as liaison between physicians, employees and administration Responsible for physician, employee and patient engagement/loyalty and developed monitoring tools to confirm progress Show less



University Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Staff RN II

  • Nov 1996 - Feb 2010

  One year Medical-Surgical nursing Six years Surgical Trauma ICU experience with charge nurse role and CCRN status Four years Operating Room experience with charge nurse/board runner role, service nurse for Plastic and Reconstructive Surgery, back-up in Neurosurgery, Vascular, General Surgery and Trauma Surgery One year Medical-Surgical nursing Six years Surgical Trauma ICU experience with charge nurse role and CCRN status Four years Operating Room experience with charge nurse/board runner role, service nurse for Plastic and Reconstructive Surgery, back-up in Neurosurgery, Vascular, General Surgery and Trauma Surgery



UT Medicine San Antonio

• Manager, Clinical Operations

  • Nov 2007 - Oct 2008

  Operations manager responsible for strategic planning, project development, performance analysis and operational improvement. Took another position within UT Medicine as Director, Ambulatory Surgery Center. UT Medicine re-integrated as a Department in the University of Texas Health Science Center School of Medicine. Operations manager responsible for strategic planning, project development, performance analysis and operational improvement. Took another position within UT Medicine as Director, Ambulatory Surgery Center. UT Medicine re-integrated as a Department in the University of Texas Health Science Center School of Medicine.



Bath Manor Specialty Care Center

• Department Head of Restorative Nursing

  • Oct 1995 - Oct 1996

  Started as RN Supervisor Promoted to Department Head of Restorative Nursing, which included physical rehabilitation services, wound care, risk management and safety Left this position due to relocation to Texas Started as RN Supervisor Promoted to Department Head of Restorative Nursing, which included physical rehabilitation services, wound care, risk management and safety Left this position due to relocation to Texas



Burkhardt Brewing Company

• Manager

  • 1993 - 1995

  -Oversaw daily floor operations -Managed beverage inventory and designed tracking spreadsheet -Scheduled and trained waitstaff -Created training and orientation manuals for employees -Implemented a software program and trained waitstaff on use -Maintained daily revenue and expenses -Filed state sales tax and other reports -Oversaw daily floor operations -Managed beverage inventory and designed tracking spreadsheet -Scheduled and trained waitstaff -Created training and orientation manuals for employees -Implemented a software program and trained waitstaff on use -Maintained daily revenue and expenses -Filed state sales tax and other reports