Experience

Consolidated Scrap Resources

• Wholesale Recyclable Materials
• 1 - 100 Employee

• Customer Account Executive

  • 2017 - Present

• Non-Ferrous & Ferrous Purchasing

  • Aug 2017 - Present

  Consolidated Scrap Resources, Inc. (CSR) is among the very few companies in the United States that have played a continuous and integral role in recycling for more than 100 years.Today we are a complete scrap recycler, more committed than ever to conserving our natural resources. To that end, we offer our customers expertise to help them manage their metal, paper and plastic scrap.With facilities located throughout Central Pennsylvania, CSR is optimally and uniquely positioned to provide each supplier and consumer with the highest quality service and scrap raw material products available.Our logistics team offers scrap suppliers in Pennsylvania, Maryland and surrounding states support and solutions to improve operating efficiencies and recycling management.Continuous investments in our facilities and upgrades to our equipment, and our constant effort and desire to be the safest, most efficient and most complete recycler, separate us from all competitors.CSR has the privilege of providing uninterrupted service for decades to many of our customers. We understand that the key to that continuity has been, and always will be, our service and integrity. Show less



Stetler CDJR

• York, Pa

• Sales Consultant

  • Sep 2015 - Aug 2017

  Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers. Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. Determine each customer's vehicle needs by asking questions and listening. Demonstrate new and used vehicles (includes test drives). Deliver vehicles to customers. This process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty. Attend sales meetings. Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Maintain prospect development using the Customer Relationship Management system.Keep abreast of new products and incoming inventory, features, accessories, etc., and their benefits to customers. Report to the Sales Manager regarding objectives, planned activities, reviews and analyses. Review and analyze actions at the end of each day week, month and year to determine how to better utilize time and plans more effectively. Understand the terminology of the automobile business and keep abreast of technological changes in the product. Know and understand equity and values, and be able to explain depreciation to the customer. Know and understand the federal, state and local laws which govern retail auto sales. Introduce customers to service department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Finance Representative

  • Nov 2010 - Jan 2014

  Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies• Perform operational tasks to maintain audit-ready status in store at all times• Prepare bank deposits• Balance POS drawer• Process and prepare paperwork for recordkeeping and report generation• Work in conjunction with management for all monthly counts, reporting, and providing documentation for operational coaching opportunities for management follow up• Coordinate with management any customer credit/refund concerns• Responsible for adherence to the iPOG, managing store resets and upholding merchandising standards• Instill a sense of pride and ownership in store appearance – understand that the store is the face of AT&T to every customer Show less

• Assistant Store Manager

  • Dec 2008 - Dec 2010

  Overall Purpose: Provides assistance to Store Manager in daily operation of a retail store. Key Roles and Responsibilities: Assist's Store Manager in daily operation of a retail store including execution of sales, service and customer experience initiatives. Under the direction of the Store Manager, schedule employees, maintain inventories, conduct physical inventories, maintain store appearance and complete day-to-day paperwork as directed.

• Retail Store Manager

  • Mar 2003 - Nov 2008

  Overall Purpose: Responsible for all aspects of the daily retail store operation. Key Roles and Responsibilities: Oversees the overall daily operation of a retail store. Responsibilities include supervising store employees, coaching and developing employees to succeed, hiring, firing, discipline, staffing, and scheduling of employees. Manages store to ensure that it meets sales performance and profitability criteria. Manages employees to ensure customer satisfaction. Oversees the maintenance of inventories at adequate levels, directs the promotion of sales, and supervises the maintenance of the appearance of the store. Completes accounting and reports associated with cash receipts and prices. Oversees store product inventory. Show less